Exterior

Reviews of AmericInn by Wyndham Hampton

2.5 out of 5
AmericInn by Wyndham Hampton
702 Central Ave. West, Hampton, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 174 reviews" "
Rating 8 - Good. 54 out of 174 reviews" "
Rating 6 - Okay. 4 out of 174 reviews" "
Rating 4 - Poor. 8 out of 174 reviews" "
Rating 2 - Terrible. 2 out of 174 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the is very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024
Response from Lori GM on 10 Apr 2024
Thank you Robert for taking the time to let us know that you enjoyed your stay. We hope that you will stay with us again when you are in the area.

10/10 Excellent

Jodie, Fort Campbell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it’s a hidden gem. The room was clean like your mom cleaned it. It didn’t have any weird smells. Beds were super comfy. Check-in was easy and the desk manager was friendly and funny. The dining room and lobby is gorgeous and welcoming. 10/10 would stay here again.
Stayed 1 night in Mar 2024
Response from Lori GM on 10 Apr 2024
Thank you Jodie for telling us in such kind words how much you enjoyed your stay, our staff and our property. It means the world to our entire team and we hope that when you are in the neighborhood again that you will be staying with us at AmericInn.

10/10 Excellent

kylie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very nice and helpful.
Stayed 1 night in Feb 2024
Response from Lori GM on 10 Apr 2024
Thank you Kylie for letting us know that you enjoyed your stay with us at AmericInn. It means a lot to us to hear from our guests. We hope that we will see you again in the future.

10/10 Excellent

Todd, Independence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, professional, clean room excellent breakfast!
Stayed 1 night in Jan 2024

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for our big group!!
Stayed 1 night in Dec 2023
Response from Lori GM on 4 Jan 2024
Thank you for taking the time to let us know that you and your group were happy with your stay with us. We love hearing from our guests and hope that you will stay with us again when you are the neighborhood.

8/10 Good

Dan

Stayed 1 night in Dec 2023

10/10 Excellent

Todd, Independence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Comfortable room. Friendly staff.
Stayed 1 night in Dec 2023
Response from Lori GM on 18 Dec 2023
Thank you so much for the kind words. It means so much to us that you were satisfied will the service and hospitality that we offer. I have a great team that provides a positive experience to our valued guests. Please come back and stay with us again when you can.

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and reasonably price.
Stayed 1 night in Dec 2023
Response from Lori GM on 12 Dec 2023
Thank you so much for letting us know that you enjoyed your stay with us at AmericInn Hampton. We hope that you will stay with us again when you are in the neighborhood.

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, clean and quiet.
Stayed 1 night in Dec 2023
Response from Lori GM on 12 Dec 2023
Thank you for the kind words in reference to your stay with us at the AmericInn in Hampton. We hope that you will stay with us again when you are in the area.

8/10 Good

Luis Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 1 night in Nov 2023
Response from Lori GM on 18 Dec 2023
Thank you for giving us a positive rating. I am sorry that I do not understand the "FOOD" remark but hopefully it was that we offered great food on our breakfast menu. Please come back when you are in Hampton.

8/10 Good

Dixie, Duluth

Liked: Cleanliness, staff & service
Clean, convenient, friendly staff, nice breakfast, but the hot tub is out of order and it appears it won’t be fixed anytime soon. Bummer. Walk across the street and grab lunch at God Fuel-their poke bowls are really good.
Stayed 2 nights in Nov 2023
Response from Lori GM on 12 Dec 2023
Thank you so much for sharing with us that you enjoyed your stay with us. It is always so nice to hear that what we do on a daily basis makes our guests so happy. We do apologize for the hot tub being out of commission during your stay. We do apologize as we had the heater here, but we were struggling to get a technician here to install it, but it is UP AND RUNNING!!! so hurry on back and enjoy!

8/10 Good

Mariah

Travelled with family, Travelled with family and small children
hot tub was out of service. hot water for hot cocoa and apple cider was cold. front desk worker was nice, polite, friendly. but it smelled like cigarettes pretty strongly in the lobby
Stayed 1 night in Nov 2023
Response from Lori GM on 12 Dec 2023
I am so sorry that it seems the temperature was not on our side during your stay. We are happy to announce that the hot tub is HOT and ready for you to come back and enjoy. We are a smoke free property and at times if there are smokers that come in from outside they bring a little with them so I am sorry for that. We do have a hot water pump pot on the coffee station and we also have a hot water spicket on the coffee maker so I apologize that you were not able to find hot water. We hope that you will come back and stay with us again when you are in the area.

10/10 Excellent

Royce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff
Stayed 1 night in Oct 2023
Response from Lori GM on 18 Dec 2023
Thank you so much for the positive words. We love hearing from our valued guests. We hope that you will stay with us again when you are in the neighborhood.

4/10 Poor

Ariel

Travelled with family
Our room had a very strong smell of something that would not go away. Also done with hotels not having their hot tub working!
Stayed 2 nights in Oct 2023
Response from Lori GM on 18 Dec 2023
I am sorry that you experienced an odor in your room. We never want our guests to not be satisfied with their room. I understand that having a hot tub down is not a positive point for your stay, although these are things that we can not plan for and try to repair as soon as possible. If we had it our way would want it to be functioning properly every day but things do happen and we apologize for that. I can honestly say we are experiencing no problems at this time and all is good.

10/10 Excellent

rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Took five minutes to figure out the TV. Tried calling the front desk between 8-8:30 to figure out the problem, no answer.
Stayed 1 night in Sep 2023
Response from Lori GM on 9 Oct 2023
I am so sorry that you had difficulty with your TV and the lack of a quick response from the front desk is not what I expected. I am very proud of my team and the compassion they have for our AmericInn and our guests. I hope that you will allow us to be better the next time you are in the neighborhood.

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AmericInn by Wyndham Hampton is a great place to stay. The location is easy to get to and parking is convenient. The entrance and lobby were very nicely decorated. Our room was clean and comfortable. Staff members are welcoming and service is excellent.
Stayed 2 nights in Sep 2023
Response from Lori GM on 9 Oct 2023
Thank you so much for the kind words in regards to our AmericInn and our staff. We hope that you will stay with us again in the future.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lori GM on 9 Oct 2023
Thank you for 10 out of 10 rating for our AmericInn. We love to hear how much our guests enjoy their stay with us. We hope to see you again.

10/10 Excellent

Lela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lori GM on 9 Oct 2023
Thank you for taking the time to share your 10 out of 10 rating for our AmericInn. That means so much to all of on the AmericInn Hampton team. We hope to see you again when you are in the neighborhood.

8/10 Good

Jonna Higgins

Liked: Cleanliness, staff & service, property conditions & facilities
As a patriot and loyal American, I did not appreciate being subjected to the channel that repeatedly spread lies about the 2020 election while I ate my breakfast. Turn it off or change the channel. https://www.pbs.org/newshour/nation/what-to-know-about-the-fox-news-defamation-lawsuit
Stayed 1 night in Sep 2023
Response from Lori GM on 9 Oct 2023
Our AmericInn Hampton team is made up of proud Americans! We do not set the channel to any specific channel nor encourage one channel over another. Our guests have the option of changing the channel whenever they choose, or not watch the TV or they may go to their room and watch their favorite channel. The remote is placed on the milk refrigerator with a channel guide for all our guests. In my 20+ years with AmericInn I have never heard or experienced any issues with my guests on what is showing on the TV. We are known "America's welcoming neighbor" and we love that motto.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lori GM on 18 Dec 2023
Thank you for the 5 out of 5 rating! We hope that you will stay with us again when you are in the area.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Loved the larger microwave and refrigerator compared to other hotels. Only issue i had was the tub. Tub was slippery due to smooth surface.
Stayed 1 night in Aug 2023
Response from Lori GM on 9 Oct 2023
Thank you for taking the time to let us know that you appreciate the amenities in the rooms, we do love hearing it from our valued guests.

6/10 Okay

Brandon, Orange City

Stayed 1 night in Aug 2023
Response from Lori GM on 9 Oct 2023
Thank you for taking the time to let us know how much you enjoyed your stay. We hope that you will stay with us again when you are in the neighborhood.

8/10 Good

Tammra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that there was not housekeeping for the weekend. I had to go to the front desk for extra towels and wash clothes. Not a big deal but I think they could afford the have housekeeping replace those items on a weekend. It was all good other than this issue.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, quiet. Breakfast good. Staff very friendly. Toilet problem only issue.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brittanie, Lone Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was the nicest American Inn I’ve ever seen!!
Stayed 1 night in Jul 2023
Response from Lori GM on 10 Jul 2023
Thank you so much Brittanie for the outstanding review!! It means so much to our entire team to have our guests tell us that what we do really does make a difference. We hope that you will stay again when you are in the neighborhood.

2/10 Terrible

Carrie

Stayed 1 night in Jul 2023

10/10 Excellent

Winnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great breakfast
Friendly staff and great breakfast. Thank you!
Stayed 1 night in Jun 2023
Response from Lori GM on 10 Jul 2023
Thank you Winnie for the positivity! We love hearing that our guests enjoyed their breakfast and that the staff was a positive part of your stay. We are very blessed with a great team that cares about our AmericInn but mostly cares about our guests. We hope you will stay with us again when you are in the area.

10/10 Excellent

Candace

Stayed 1 night in Jun 2023
Response from Lori GM on 10 Jul 2023
Thank you for the 10 out of 10 rating. That means alot to our entire team. We hope you come back and stay with us again.

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Lori GM on 10 Jul 2023
Thank you Jane for the 5 out of 5 rating. Our entire team appreciates your kindness and we hope that you will stay with us again when you are in the neighborhood.

10/10 Excellent

Nancy D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked out well for us!
Stayed 3 nights in May 2023
Response from Lori on 11 May 2023
Thank you Nancy for letting us know that you enjoyed your stay with us at AmericInn Hampton. We hope that you will stay with us again when you are in the area.

10/10 Excellent

Jennifer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean hotel. Would stay here again. And it’s pet friendly!
Stayed 1 night in Apr 2023
Response from Lori GM on 26 Apr 2023
Thank you so much for letting us know how much you enjoyed your stay. We love to hear that you would stay with us again at the AmericInn Hampton Iowa. We can't wait to have you back with us.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Mar 2023
Response from Lori GM on 22 Mar 2023
Thank you for the 5 star rating. We thank you for taking the time to tell us how much you enjoyed your stay. We hope that you will stay with us again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Lori GM on 22 Mar 2023
Thank you for the 5 out of 5 rating. That means so much to our entire team. We hope that you will stay with us again when you are in the neighborhood.

4/10 Poor

Joy

Stayed 1 night in Dec 2022

10/10 Excellent

Jerrelyn or Jerri, Council Bluffs

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Free breakfast very nice. Little pricey for that area but few options for lodging
Response from Lori GM on 28 Dec 2022
Thank you Doreen for taking the time to let us know that you enjoyed your stay and our breakfast. That means so much to our entire team. We hope you will stay with us again when you are in the area.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean place to stay. Kids enjoyed the pool. Had a breakfast until 10am. Staff was very accommodating for our late checkout
Response from Lori GM on 28 Dec 2022
Thank you Vanessa for the kind words and for letting us know that you enjoyed your stay and especially that we were a hit with the kids!! It is always so nice to hear that our guests enjoy all we do and have at our AmericInn. We hope to see you again.

8/10 Good

Troy W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little town
Stayed 1 night in Nov 2022
Response from Lori GM on 20 Dec 2022
Thank you Troy for letting us know you enjoyed Hampton. We are very proud of our AmericInn and that we are located in Hampton. It is a nice little town. We hope that you will stay with us again when you are in the neighborhood.

10/10 Excellent

MARK

Stayed 2 nights in Nov 2022

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times in the past few years, always clean and inviting. Good breakfasts, clean rooms, and close pizza place.
Stayed 2 nights in Aug 2022
Response from Lori GM on 7 Sept 2022
Thank you, Jerry, for taking the time to let us know that each time you stay with us at AmericInn Hampton you enjoy your stay. That is the goal of our entire team. We look forward to seeing you again when you are in the neighborhood.

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Todd, Independence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, comfortable room, excellent breakfast!
Stayed 1 night in Sep 2022
Response from Lori GM on 7 Sept 2022
Thank you so much for the kind words regarding your recent stay with us. We love to hear from our guests and hope that we will see you again at our AmericInn.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby decor
Stayed 1 night in Aug 2022
Response from Lori GM on 23 Aug 2022
Thank you for your comment on our decor. We love decorating for the seasons and we love our lodge type setting. We hope you will stay with us again in the future. Changing the decor this week!

4/10 Poor

Aja

Travelled with family
Disliked: Cleanliness
They had given away one of the three rooms I had reserved, someone had taken a shower and left the mess.
Stayed 1 night in Aug 2022
Response from Lori GM on 23 Aug 2022
I am sorry that I do not know about this. If you have questions please call me at the hotel directly and we can discuss it.