Triple Room
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Reviews of Uni Motel

4 out of 5
Uni Motel
88 Knighton Road, Hillcrest, Hamilton, Waikato

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 138 reviews" "
Rating 8 - Good. 58 out of 138 reviews" "
Rating 6 - Okay. 18 out of 138 reviews" "
Rating 4 - Poor. 14 out of 138 reviews" "
Rating 2 - Terrible. 6 out of 138 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Lakh on 25 Jan 2021
Hi Sue, thanks for your lovely feedback, it is important to us because it keep us updated about service and facilities of the motel. Hope, you enjoyed your stay. Hope, will see u again. Have a great day. Thanks

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2021

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from lakh on 10 Jan 2021
Hi Joshua, thanks for your feedback as it is important to us because it keep us updated about service and facilities of the motel. Hope, you enjoyed your stay. Hope, will see u again. Have a great weekend. Thanks

8/10 Good

Joshua

Stayed 1 night in Jan 2021
Response from lakh on 10 Jan 2021
Hi Joshua, thanks for your feedback as it is important to us because it keep us updated about service and facilities of the motel. Hope, you enjoyed your stay. Hope, will see u again. Have a great weekend. Thanks

8/10 Good

Kathryn, New zealand

Liked: Staff & service, amenities, property conditions & facilities
Just how nice and clean it was tea and coffee was avabike hair shampoo and body was was in the shower I will stay there again
Stayed 2 nights in Dec 2020
Response from Lakh on 14 Dec 2020
Hi Kathryn, thanks for your lovely review as it is important and keep us update about our services and facilities. Hope you enjoyed your stay. Hope, will see u again. Thanks again.

10/10 Excellent

Kiri, Whangarei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed and cost was reasonable.
Stayed 1 night in Dec 2020
Response from Lakh on 14 Dec 2020
Hi kiri, thanks for your lovely review as it is important and keep us update about our services and facilities. Hope you enjoyed your stay. Hope, will see u again. Thanks again.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean, white linen, over all was very good. But we had 3 people staying, with only 2 glasses, 1 cup, 2 dinning chairs? The biggest disappointment was the lack of sound proofing, coming from upstairs we could hear everyone walking, everything they dropped, doors, water running, even talking from next door. We where there for a sports tournament around the corner, with 7am starts so just needed a bit of quiet. Oh the unlimited wifi was great, shower, hot water great, bathroom just needed somewhere to hang towels and shelf for toiletries, makeup etc.
Stayed 2 nights in Nov 2020
Response from lakh on 14 Dec 2020
Hi there, thanks for your review as it is important and keep us update about our services and facilities. I am apologize for the problems you faced, and we are in process with noise cancellation which will be done soon . Hope, will see u again. Have a great day. Thanks again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean, spacious, comfortable bed. The staff were friendly, helpful, and efficient.
Stayed 1 night in Nov 2020
Response from lakh on 14 Dec 2020
Hi there, thanks for your lovely review as it is important and keep us update about our services and facilities. Hope you enjoyed your stay. Hope, will see u again. Thanks again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & spacious room with all the necessities needed for a one night stay. Too far to walk to the city centre though.
Stayed 1 night in Nov 2020
Response from Lakh on 9 Nov 2020
Hi there, thanks for your lovely review as it is important and keep updated tomus regarding our facilities and services. Hope, will see u again. Have a lovely day. Thanks

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, good facilities. Everything you could need
Stayed 1 night in Oct 2020
Response from Lakh on 31 Oct 2020
Hi Helen, thanks for the lovely review, it is very important to us. Hope you enjoyed your stay. Hope, will see u again. Thanks

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean,tidy, quiet, and met our needs. Staff were quiet and helpful.
Stayed 1 night in Oct 2020
Response from Lakh on 27 Oct 2020
Hi There, Thanks for your lovely feedback as it is very important to us. Hope you enjoyed your stay. hope will see u again Thanks

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and great shower. Tidy room but no milk for coffee in the morning.
Stayed 1 night in Oct 2020
Response from Lakh on 27 Oct 2020
Thanks for your lovely feedback as it is very important to us. Hope you enjoyed your stay. I am really appologise there was no milk in your room for coffee. Hope will see u again Thanks

4/10 Poor

Claire, PUKEKOHE, NZ

Travelled with group
Disliked: Staff & service, property conditions & facilities
Clean unit.... BUT thats where it ended. We booked 2 rooms for 6 adult women. We had just completed a 3 day Badminton tournament and had the final function that night at the Hamilton Gardens. We had to ask twice to have the sofa beds in each room made up. There was NO hand soap on the basin and this during Covid. No shampoos or basic shower soap. Only 2 towels provided. We had 2 ask for an extra towel... despite the booking in the room for 3 adults. Minimal milk provided.... allowance for 1 cup only.. WIFI advertised but not functioning. Poor standard for a nearly new Motel. Not Recommended.
Stayed 1 night in Oct 2020
Response from Lakh on 27 Oct 2020
Hi clarie, Thanks for your feedback as it is really important to us. I am very appologise for your inconvenience. We will ask and take strict action on the staff why they didn't provide the extra bed and soap in the room. It will never happen again. Hope, will see u again. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Lakh on 25 Oct 2020
Hi there, Thanks for you feedback as it is really imporatnt to us. Hope you enjoyed your stay. Hope, will see u again. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Lakh on 25 Oct 2020
Hi there, Thanks for you feedback as it is really imporatnt to us. Hope you enjoyed your stay. Hope, will see u again. Thanks

2/10 Terrible

Benny, Auckland NZ

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible place, don’t ever think about staying here. Filthy room and when I asked for a clean room they were not willing to swap into a clean room. Definitely will never consider staying here again,
Stayed 1 night in Oct 2020
Response from Lakh on 10 Nov 2020
Hi Benny, Thanks for your feedback as it is really important to us. I am very appologise for your inconvenience. We will ask why was room not clean properly and will take strict action on the staff. Thanks

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Lak on 10 Nov 2020
Hi clarie, Thanks for your feedback as it is really important and keep updated to us about our services and facilties. Hope, will see u again. Thanks

6/10 Okay

Samantha

Business traveller
Disliked: Cleanliness, property conditions & facilities
Business trip
Comfortable bed but noisy and despite surface cleaning seeming ok don’t look under the bed! Bathroom needs upgrading and simple stuff like changing the shower curtain regularly and cleaning the vents would help.
Stayed 1 night in Aug 2020

8/10 Good

Kate, Auckland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near University of Waikato. Easy walking distance to food and shopping. Safe but no staff at night. Mostly tidy. Warm with large heat pump. No carpet or rugs and non-insulated walls so can be loud. Overall, good value for money.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

HongKum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

2/10 Terrible

Kirsten, Wellington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve stayed. 3rd person in our room had cold shower. Floors filthy. Could hear everything from room above us as wooden floors. Notes everywhere threatening that if you break or lose something how much you will have to pay. Office said it would be open at 8 still wasn’t open at 9. Would never stay there again and would never recommend it to anyone.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The rooms met out needs however the walls are paper thin. Could hear doors slamming closed, other guests conversations and people partying until late despite rules stating no partying. Also had one small bottle of “free toiletries” for 4 people. Ok for 1 night stay but wouldn’t stay any longer.
Stayed 1 night in Jul 2020

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was huge and comfortable but the jug lid was broken
Stayed 1 night in Jun 2020

10/10 Excellent

Al, Wellington

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and central. Nicely appointed. Customer service very good
Stayed 2 nights in Jun 2020

8/10 Good

Aaitui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much, the rejectionist was friendly and the room was all good. It was the cheapest hotel at the time we were in need. Thank you and God bless.
Stayed 4 nights in May 2020

8/10 Good

Grainger, Wellington

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room but cold showers. 3 out of 4 showers had were cold!
Stayed 1 night in Jun 2020

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

4/10 Poor

barry, Auckland

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice place to stay however the walls did little to reduce any sound coming from other people making sleep difficult.
Stayed 2 nights in Jun 2020

10/10 Excellent

Radoslava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend! :)
We were very delighted, really fantastic accommodation!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable room clean and functional.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Was a very nice place with a very nice feel to it. Staff was lovely and the place was beautiful.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Loud. Floor in shower was so filthy. Never stay here.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Spacious bedroom. Accommodation perfectly adequate for a one night stay. Paper thin walls biggest drawback. Tight carpark. Outside smoking area below our bedroom window. Otherwise fine.
Stayed 1 night in Mar 2020

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep, comfortable bed- Would love a little over or cooker.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities
Very comfortable beds. Fridge was not very cold when we arrived . Was not sound proof, could hear everything from the room above, did not get a good sleep. Our shower head bracket was broken, we had to hold it above our head. When this was brought up with reception they said oh it broke yesterday. No apology was given. Shower floor was grimey. There was no where to put clothes to keep them dry when showering, not even a toilet seat. Overall not very impressed
Stayed 1 night in Feb 2020

10/10 Excellent

Sudene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Uni Motel
I would recommend the Uni Motel. The amenities were great!
Stayed 1 night in Feb 2020
Response from Uni Motel on 6 Feb 2020
It's our pleasure to serve the guests like you, looking forward to meeting you again.

8/10 Good

Rihanna, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was super comfy. Some dusting could be done on the night stands - both were super dusty.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location to where we needed it. Very clean and quiet.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Relatively new rooms, beds and furniture. Location handy to the sporting competition facility where my son was competing.Very sad that their advertising on the website is false and misleading. I booked a Double Room for my son and an adult friend to stay in while they attended a sporting competition. In the "Room Details" on the Expedia website it says that a Double Room has 1 King Bed and 1 Double Sofa Bed and that extra beds are available on request. So naturally, given that my son and adult friend would not be sharing a bed, I assumed that the two separate beds (1 King & 1 Double Sofa Bed) was going to fulfill their needs. However, when they checked in they charged my son an extra $80 to make up the double sofa bed. When I complained they offered me a good rate on my next stay but did not offer to refund the $80! Very poor service indeed and I believe their advertising is in breach of the law.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad yous had aircon was so hot out there
as a good deal
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Family unit was good. But no soundproofing on uncarpeted floors, the noise from people walking upstairs kept us awake, then woke us up early with their stomping around. ☹️
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property wasn’t fairly represented on the web site . On our arrival we where told that there was not two beds and if we want two beds it would be extra . There was no normal tv only Netflix, lightbox etc which I did not have an account for There was no area out side at all to relax All the rubbish was just stacked up around the back
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Turned up and entered the room and the first thing we noticed was the beds were old sheets from the people that had been sleeping there the night before, we walk into the bathroom and the used towels were lying on the floor. No new towels for us to use so we weren’t able to have a shower. There were skid marks still left in the toilet from the people before and nothing had been cleaned. Had a fridge but no milk, no water, no nothing it was empty. Very disappointed about accomodation and will not be staying or recommending this place to anyone
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

I booked a room for 1 adult and one child and the staff refused to made up the sofa bed in the room without an extra $20 charge.
Stayed 1 night in Jan 2020