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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Balcony
Balcony

Guest reviews

4.7/5 Exceptional
94 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationUniversity of Hamburg10 min walk
Popular LocationHamburg State Opera16 min walk
Popular LocationMoenckebergstrasse10 min drive
AirportHamburg (HAM)22 min drive

Choose dates to view prices

  • Fontenay Deluxe

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    More detailsFontenay Deluxe
  • Executive Suite, 1 Bedroom, Balcony

    Room amenities

    • 70 sq m
    • Sleeps 2
    More detailsExecutive Suite, 1 Bedroom, Balcony
  • Fontenay Classic

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Park view
    • Sleeps 1
    More detailsFontenay Classic
  • Fontenay Premier Room

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • Park view
    • Sleeps 2
    More detailsFontenay Premier Room
  • Fontenay Deluxe with Lake View

    Room amenities

    • 43 sq m
    • Lake view
    • Sleeps 2
    More detailsFontenay Deluxe with Lake View
  • Europa Suite

    Room amenities

    • 70 sq m
    • Sleeps 2
    More detailsEuropa Suite
  • Premier Suite

    Room amenities

    • 70 sq m
    • Sleeps 2
    More detailsPremier Suite
  • Senator Suite

    Room amenities

    • 85 sq m
    • Lake view
    • Sleeps 2
    More detailsSenator Suite
  • Panoramic Suite

    Room amenities

    • 95 sq m
    • Lake view
    • Sleeps 2
    More detailsPanoramic Suite
  • Park Suite

    Room amenities

    • 120 sq m
    • Sleeps 2
    More detailsPark Suite
  • Alster Suite

    Room amenities

    • 176 sq m
    • Lake view
    • Sleeps 2
    More detailsAlster Suite
  • Fontenay Suite

    Room amenities

    • 196 sq m
    • Lake view
    • Sleeps 2
    More detailsFontenay Suite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hamburg

Located in Rotherbaum neighbourhood, The Fontenay is connected to a shopping centre. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena.

Visit our Hamburg travel guide
Map
Popular Location

What's nearby

  • University of Hamburg - 10 min walk
  • Hamburg State Opera - 16 min walk
  • Hamburger Dom - 10 min drive
  • Hamburg City Hall - 10 min drive
  • Moenckebergstrasse - 10 min drive

Getting around

  • Dammtor S-Bahn - 11 min walk
  • Hamburg Dammtor Station - 12 min walk
  • Hamburg (HAM) - 22 min drive

Restaurants

  • Lakeside — 1 min walk
  • Parkview — 1 min walk
  • Bodo's Bootssteg - 6 min walk
  • HENRIKS Bar & Restaurant - 6 min walk
  • Schuberts am Mittelweg - 7 min walk

About this property

The Fontenay

Luxury hotel connected to the convention centre in Hamburg with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 130 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Guests will also find 24-hour room service, premium bedding and separate bathtubs and showers.
The Fontenay offers 130 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out

Safety measures

Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 28 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 35.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike hire
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: EUR 35.00 per person (approximately)
  • Airport shuttle fee: EUR 145.00 per vehicle (roundtrip)
  • Valet parking fee: EUR 28 per day
  • Pet fee: EUR 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay

Frequently asked questions

Can I cancel my reservation for free at The Fontenay and receive a full refund?
Yes, The Fontenay offers free cancellation on select room rates, because flexibility matters! Please refer to The Fontenay cancellation policy on our site for more details about any exclusions or requirements.
Does The Fontenay have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Fontenay pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per day.
How much is parking at The Fontenay?
Valet parking is available for EUR 28 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 145.00 per vehicle, roundtrip, applies.
Where is this property located?
Located in Rotherbaum, this luxury hotel is within 2 mi (3 km) of Alster Lakes, Reeperbahn, and Hamburg City Hall. Moenckebergstrasse and Hamburger Dom are also within 2 miles (3 km). Dammtor S-Bahn is 11 minutes by foot and Stephansplatz U-Bahn is 14 minutes.

Guest reviews

Overall score and ratings for The Fontenay

4.7
Exceptional
5 - Excellent
81
4 - Good
6
3 - Okay
3
2 - Mediocre
0
1 - Poor
4
4.8
Cleanliness
4.6
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unparalleled

Brilliant stay - impeccable service. Would only recommend to stay here when in Hamburg.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort
Great new 5* hotel with a little bit to learn

Great new hotel nicely located along the Alster lake in walking distance to the city center and great restaurants. The service was good but it would have been great to be advised about the parking in and around hotel when the very friendly staff unloaded and parked the car on arrival, but then later charged 28 Euro/day for it when we could have parked for free during the weekend right in front of the hotel. The room was nice, but the cleanliness did not live up to expectations.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best Hotel in Hamburg. Great room with the latest tech. The service was phenomenal, and the food was great! The pool was unreal, with stunning views of Hamburg

Stayed 1 night in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Sep 2019