Novotel Hamburg City Alster

Eco-certified hotel with full-service spa and fitness centre

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Where to?

Dates

September 2025

October 2025

Novotel Hamburg City Alster in Hamburg-Nord provides a quiet escape surrounded by gardens. Guests can enjoy relaxing treatments at Wellnessbereich spa, stay connected with in-room WiFi, exercise at the gym, or handle business matters in the 24-hour business center.

Excellent

Popular amenities

Bar
Spa
Parking available
Room service
24/7 front desk

includes taxes & fees

12 Oct - 13 Oct

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

In-room safe, laptop workspace, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Good

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Sofa bed - double

Eco-friendly toiletries

Private bathroom

25 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed with Sofa bed

Wonderful

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Sofa bed - double

Private bathroom

Rainfall showerhead

25 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Private bathroom

Rainfall showerhead

Hairdryer

25 sq m
Sleeps 2
1 Double Bed

Standard Twin Room, 2 Single Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

LCD TV

Blackout curtains

Private bathroom

Rainfall showerhead

Hairdryer

25 sq m
Sleeps 2
2 Twin Beds

About the area

Luebecker Str. 3, Hamburg, HH, 22087

What's nearby

Hamburg City Hall - 4 min drive - 3.0 km
Miniatur Wunderland - 5 min drive - 3.7 km
Hamburg Cruise Center - 5 min drive - 3.7 km
Elbe Philharmonic Hall - 6 min drive - 4.3 km
Reeperbahn - 6 min drive - 4.7 km

Getting around

Lubecker Street U-Bahn - 4 min walk
Hamburg Central Station - 18 min walk
Hamburg Airport (HAM) - 29 min drive

Restaurants

‪HBB Bistro - ‬9 min walk
‪Pars - ‬6 min walk
‪La Serenissima - ‬8 min walk
‪Curry Lounge - ‬7 min walk
‪Mit Herz und Zucker - ‬5 min walk

About this property

Novotel Hamburg City Alster

Upscale eco-certified hotel near Miniatur Wunderland

At Novotel Hamburg City Alster, you can look forward to a garden, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a gym and a steam room.

Additional perks include:

Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
A TV in reception, tour/ticket information and a lift
A 24-hour front desk, a vegetable garden and a banquet hall
Guest reviews give good marks for the helpful staff

Room features

All 210 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.

More amenities include:

LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
LCD TVs with satellite channels
Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (EUR 27 per night; includes in/out privileges)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
A bar/lounge
A restaurant

Things to do

Full-service spa
Gym
Sauna
Steam room
TV in common areas

Family friendly

Children's games
Children's toys
In-room cot
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

7 meeting rooms

Outdoors

Garden
Vegetable garden

Full-service spa

Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2004
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 15 and younger eat free breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

Fee for buffet breakfast: from approximately EUR 27 per person
Covered self-parking fee: EUR 27 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

We should mention

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Hamburg Alster Hotel Hamburg

Novotel Hamburg Alster Hotel

Novotel Alster Hotel

Novotel Hamburg Alster

Novotel Alster

Hamburg Novotel

Novotel Hamburg City Alster Hotel

Novotel Hamburg City Alster Hamburg

Novotel Hamburg City Alster Hotel Hamburg

Frequently asked questions

Is Novotel Hamburg City Alster pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Hamburg City Alster?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Novotel Hamburg City Alster on 12 Oct 2025 start from NZ$164.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Hamburg City Alster?

Self-parking is available for EUR 27 per night.

What time is check-in at Novotel Hamburg City Alster?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Hamburg City Alster?

Checkout is at noon.

Where is Novotel Hamburg City Alster located?

Located in Hamburg-Nord, this spa hotel is 0.7 mi (1.1 km) from Alster Lakes and within 3 miles (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.8 mi (4.5 km) away. Lubecker Street U-Bahn is only a 4-minute walk and Lohmuhlenstrasse U-Bahn is 5 minutes.

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Novotel Hamburg City Alster

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Photo gallery for Novotel Hamburg City Alster

Reviews

Popular amenities

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

View all photos for Standard Double Room, 1 Double Bed with Sofa bed

Standard Double Room, 1 Double Bed with Sofa bed

Highlights

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Novotel Hamburg City Alster

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

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