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Hotel Lumen am Hauptbahnhof

3.0 star property
Central hotel connected to the convention centre in Hamburg with a 24-hour front desk

Choose dates to view prices

Hotel Lumen am Hauptbahnhof sits in the heart of Hamburg City Center, where travelers can take advantage of practical laundry facilities and free in-room WiFi. The hotel's multilingual staff helps guests navigate their way to nearby attractions like Hamburg City Hall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Business services
The current price is NZ$119
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

8.0 out of 10
Very good
(35 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.4 out of 10
Good
(11 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds

7.0 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • Sleeps 4

View all photos for Triple Room with 3 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Triple Room with 3 Single Beds

  • Sleeps 3

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9 Nov - 10 Nov
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About the area

Map
Steindamm 19, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 16 min walk - 1.4 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 5 min drive - 3.7 km

Getting around

  • South Central U-Bahn - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Nagel - ‬2 min walk
  • ‪Baumann's Bierbar - ‬3 min walk
  • ‪Meram Holzkohlegrill - ‬1 min walk
  • ‪Sait Grillhaus - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬2 min walk

About this property

Hotel Lumen am Hauptbahnhof

Hotel near Miniatur Wunderland
Located close to Elbe Philharmonic Hall, Hotel Lumen am Hauptbahnhof has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and 1 meeting room
  • Tour/ticket information, free newspapers and a 24-hour front desk
  • ATM/banking services, smoke-free property and a lift
Room features
All guest rooms at Hotel Lumen am Hauptbahnhof have comforts, such as premium bedding, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is Hotel Lumen am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Lumen am Hauptbahnhof?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Lumen am Hauptbahnhof on 16 Nov 2025 start from NZ$119.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Lumen am Hauptbahnhof?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Lumen am Hauptbahnhof?

Checkout is at 11 AM.

Where is Hotel Lumen am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). South Central U-Bahn is only a 4-minute walk and North Central U-Bahn is 7 minutes.

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Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 142 out of 1001 reviews
Rating 8 - Good. 397 out of 1001 reviews
Rating 6 - Okay. 297 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot , affordable. Only fault is that the stairs are steep.
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Decent hotel right next to Hamburg station. The road it’s on is a bit sketchy, full of junkies and refugees sleeping rough, but if you’re a solo traveller as I was it’s easy enough to navigate around and you can quickly walk to the awesome bits of Hamburg or jump on the metro. Staff were helpful and all spoke good English. Room was clean and bed was comfy. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

6/10 Okay

Alexander

Ok hotel if you can stand junkies outside on the street.
Stayed 2 nights in Feb 2025

6/10 Okay

Sebastien

Disliked: Cleanliness

Perfectly fine

Really close to the train and buss-station so I would say suitable for passing through. A little bit of "rough" neighbourhood and you can barely see the entrance, but if you can live with not have the paris hilton view for me was perfectly fine since "rough" or no "rough" do not matter for me. Helpfull service when asked question and to use the luggageroom. Would say its more for just sleeping/relaxing than hanging at the hotell as the quality of room is spartan
Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg city break.

Nice and friendly staff from reception to cleaning staff. Located close to the main Hauptbahnhof station. Multicultural area, nice restaurants and Middle Eastern, North African foods.
Stayed 3 nights in Sep 2022

6/10 Okay

Karin

Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024

6/10 Okay

Arvind

Liked: Cleanliness, staff & service
Decent, though over-priced for what is available, hotel right in the heart of Hamburg. Very close to the main railway station. But the area around the hotel is very noisy and gets potentially unsafe at night

2/10 Terrible

Ahmad

I didn’t stay in the hotel because they didn’t have elevator on the street level, me and my wife can’t use stairs which is very long so I asked them to cancel they said to contact you for cancellation
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Very good
Stayed 2 nights in Nov 2022

8/10 Good

Virgilio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Oct 2024

8/10 Good

Virgilio Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 3 nights in Oct 2024

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
Bettler etc.
Stayed 2 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Nice and clean. I do not understand the elevators being at the half floor.
Stayed 1 night in Apr 2023

8/10 Good

Malak

Liked: Cleanliness, amenities, property conditions & facilities
War ok aber die Gegend ist nicht die beste
Stayed 1 night in Oct 2025

4/10 Poor

Timo

Disliked: Property conditions & facilities
Die Gegend in der das Hotel steht ist nicht die beste. Sehr Hellhörige Zimmer. Kein Aufzug ab dem Erdgeschoß sehr viele Treppen mit Gepäck nicht angebracht.
Stayed 1 night in Oct 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service
Freundliches Personal und zu dem Preis total in Ordnung. Lage für ängstliche Leute eher nicht gut. Als Berliner ist man da nicht so schreckhaft 😅
Stayed 2 nights in Oct 2025

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in and very close to main train station. Neighborhood is quite busy and lively.
Stayed 1 night in Oct 2025

8/10 Good

Sirius

Disliked: Cleanliness, staff & service, property conditions & facilities
レセプションまで重い荷物を持って、長い階段を上がらなければならなかった。 部屋は香水の匂いが強かった。 窓を開けて換気していると、1階のケパブ屋の煙の匂いで満たされていた。 シャワーの排水が悪く、足元に汚い水が溜まった。 Defectionで働く受付の男は外国人で、愛想が悪く笑顔を見たことがなかった。
Stayed 1 night in Oct 2025

6/10 Okay

Miriam

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Im Hotel sauber, freundlich. Einrichtung des Bads veraltet, aber ok. Die Straße draußen nachts ist etwas unheimlich.
Stayed 1 night in Sep 2025

6/10 Okay

Meier

Liked: Staff & service
Sauberes Zimmer
Stayed 2 nights in Sep 2025

8/10 Good

harkirtan

Liked: Amenities
It’s close to bus stop and market
Stayed 2 nights in Sep 2025

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, property conditions & facilities
駅から近く便利だった。 朝7時前に出発の為朝食は食べられなかった。 サンドイッチ等の用意があれば最高でした。
Stayed 1 night in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても綺麗で、フロントの対応も親切でした。周辺の騒音が少し気になりましたが、多少旅慣れていたらそんなに問題ないと思います。3日間滞在しましたが、総じて良いホテルだったと思います。
Stayed 3 nights in Sep 2025

6/10 Okay

Christin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Leider gab es eingetrocknete Kotzflecken an der Gardine.
Stayed 2 nights in Aug 2025