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Hotel Louis C. Jacob

5.0 star property
Boardwalk/promenade Hamburg hotel in Altona with 2 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Louis C. Jacob

Sauna
Terrace/patio
Terrace/patio
Sauna
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
The price is NZ$369
includes taxes & fees
2 Oct - 3 Oct
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Single Room

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 27 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elbroom

Elbroom

Elbroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, Garden View

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Interior
Fraser Suites Hamburg
Spa
Pet-friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (673)
The price is NZ$343
includes taxes & fees
27 Oct - 28 Oct
Fraser Suites Hamburg

About the area

Map
Elbchaussee 401-403, Hamburg, HH, 22609

What's nearby

  • Jenischpark - 19 min walk
  • Volksparkstadion - 10 min drive
  • Barclays Arena - 10 min drive
  • Trabrennbahn Hamburg Bahrenfeld - 12 min drive
  • Airbus Site Funkenwerder - 22 min drive

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Strandkind Hamburg - ‬4 min drive
  • ‪Café Palme - ‬5 min drive
  • ‪Rio Grande Blankenese - ‬3 min drive
  • ‪Knips Bar Restaurant - ‬18 min walk
  • ‪HYGGE - the farm - ‬14 min walk

About this property

Hotel Louis C. Jacob

Luxury boutique hotel located in Altona
Consider a stay at Hotel Louis C. Jacob and take advantage of a terrace, a garden and a library. Indulge in a massage at Louis C. Jacobs Spa, the on-site spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and a Michelin star rated meal. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Concierge services, free newspapers and a porch
Room features
All 84 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Decks, separate sitting areas and childcare services

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 35 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1791
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 16 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self-parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Is Hotel Louis C. Jacob pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Louis C. Jacob?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Louis C. Jacob on 2 Oct 2024 start from NZ$369.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Louis C. Jacob?

Self-parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.

What time is check-in at Hotel Louis C. Jacob?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Louis C. Jacob?

Checkout is at noon.

Does Hotel Louis C. Jacob provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Hotel Louis C. Jacob located?

This family-friendly Hamburg hotel is located on the boardwalk, within 2 mi (3 km) of Jenischpark and Elbe. Elbe Shopping Mall and Elbstrand are also within 3 miles (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

Hotel Louis C. Jacob Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 345 reviews" "
Rating 8 - Good. 50 out of 345 reviews" "
Rating 6 - Okay. 31 out of 345 reviews" "
Rating 4 - Poor. 6 out of 345 reviews" "
Rating 2 - Terrible. 3 out of 345 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Asta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one thing missing
This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023

8/10 Good

Lesther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and property
I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022

8/10 Good

Siaw

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The view by the river Elba was fantastic. The breakfast was excellent. The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!
Stayed 5 nights in Apr 2022

10/10 Excellent

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!
Stayed 2 nights in Oct 2021

10/10 Excellent

Dan

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch! We felt like guests in a home! Thank you!
Stayed 2 nights in Jan 2020

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Hillary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel
Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Stayed 1 night in Sep 2019

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A dramatic decline in service.
We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service. Located away from the city but if you are looking for a quiet place - this is it! The Airbus factory is across the river if you like aviation.
Stayed 3 nights in May 2019

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, nice walking paths, bit remote from rest of city...
Stayed 1 night in May 2019

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very disappointing unfortunately.
I was really looking forward to my stay at this hotel. Unfortunately it turned out to be spectacularly unimpressive. It's one of those places that believes it's own publicity but in my view fails to live up to it's own standards. The place is just too fussy. Before arrival I had been sent a voucher promising me a room upgrade. I definitely didn't get that upgrade. I'm not actually sure I even got the room I booked. The room was cold, the pillows were paper thin and the blackout curtains were not even big enough for the window they claimed to black out. Wifi is very poor. Fitness centre is too hot. To reach the room I had to use 3 lifts. Apparently I had a €10 food and beverage voucher at my disposal. The reception staff knocked €3.70 off my bill - the price of a bar of chocolate which according to the room service menu is €4.50. They also tried to bill me for 4 breakfasts when I had in fact eaten none. Yes, the place is comfortable and clean. Yes, the decor is tasteful and well presented, but overall this hotel is severely lacking in charm and comfort. There are very many hotels in the Hamburg area which are far better at giving guests what they want with the minimum of fuss than this hotel seems capable of doing. If you really must choose your pillow from a list including cherry stone, flax, horse hair etc. then be my guest but it's not for me I'm afraid. Me, I just want a medium-firm pillow, and the hotel I am in right now has provided exactly that. Without any pretence.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

One-off the best hotel in hamburg from service and hospitality
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

A380, Manchester

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Very scenic location. Great restaurants. A bit away from town centre but worth it. Just beautiful.
Stayed 1 night in Apr 2019

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Heitmann, Houston, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Jacob in Hamburg deserves truly excellent ratings as the hotel is very unique in any regards. The location, the site and its history, the boutique hotel's concept, its preservation of its culture and traditions and its successful blending towards today's guests expectations are all excellent - what is additionally outstanding is the young staff being extremely motivated, professional and friendly indeed. It is simply a great pleasure being at this hotel and I most definitively developed a true craving to return as soon as possible! It was a pleasure being 5 days at Hotel Jacob thanks to this wonderful and rich place! Thank you. Norbert Heitmann
Stayed 5 nights in Mar 2019