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ARCOTEL Onyx Hamburg

Hotel Class
4.5 out of 5

Information

Reviews

4.5 / 5Wonderful
1,960 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Operettenhaus
    1 min walk
  • Popular Location
    St. Pauli Piers
    8 min walk
  • Restaurant
    Da Benito
    3 min walk
  • Restaurant
    Café Miller
    6 min walk
  • Airport
    Hamburg (HAM)
    15 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Comfort Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details

About this area

Hamburg

Located near the boardwalk, ARCOTEL Onyx Hamburg is in Hamburg's Saint Pauli neighbourhood, a walkable area with good airport proximity. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests appreciate the hotel's convenience for public transport: St. Pauli U-Bahn is just steps away and Landungsbrücken Station is 8 minutes by foot.

What's nearby

  • Popular Location
    Operettenhaus - 1 min walk
  • Popular Location
    St. Pauli Piers - 8 min walk
  • Popular Location
    St. Michaelis Church - 10 min walk
  • Popular Location
    Hamburger Dom - 12 min walk
  • Popular Location
    Fish Market - 20 min walk

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Sternschanze Station - 3 min drive
  • Hamburg (HAM) - 15 min drive

Restaurants

  • Da Benito — 3 min walk
  • Café Miller — 6 min walk
  • Headcrash — 7 min walk
  • St. Paula — 8 min walk
  • Cafe Johanna — 8 min walk

About this property

ARCOTEL Onyx Hamburg

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 215 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night.
  • Dogs only
  • 1 per room

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

 
  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • ARCOTEL Onyx Hamburg Hotel
  • ARCOTEL Onyx Hotel
  • ARCOTEL Onyx Hamburg
  • ARCOTEL Onyx

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 15 per day
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–12:30 PM on weekends: EUR 19 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference space (592 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 76-cm flat-screen TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing
4.5

Wonderful

5 - Excellent
1,188
4 - Good
693
3 - Okay
55
2 - Mediocre
11
1 - Poor
13
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, helpful people, very clean environment and comfortable rooms

Stayed 2 nights in Oct. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location was perfect for a one night stay in Hamburg.

    Stayed 1 night in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The room was more than I expected, the price was great and it was a big room with a cool window and nice view. The bathroom was very nice and the water pressure and shower were amazing. I would most definitely stay here if I come back to Hamburg. Great hotel!

    Stayed 1 night in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent staff, very clean, great amenities. Excellent price for a good hotel in a popular area.

    Stayed 1 night in Aug. 2019

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