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Starcity Halong Bay Hotel
3.5 star property

Comfortable Ha Long hotel in Bai Chay with free breakfast
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Starcity Halong Bay Hotel

Photo gallery for Starcity Halong Bay Hotel

Room amenity
Outdoor pool
Exterior
Executive Suite
Interior entrance

Overview of Starcity Halong Bay Hotel

Reviews
6.6

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
Ha Long Street, Bai Chay Ward, Ha Long, City, Ha Long, Quang Ninh (province), 200000
  • Popular LocationSun World Ha Long Park8 min walk
  • Popular LocationBai Chay Beach9 min walk
  • Popular LocationHa Long International Cruise Port3 min drive
  • AirportHaiphong (HPH-Cat Bi)45 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Electric kettle
Free bottled water
In-room safe
  • 30 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Room amenity

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Electric kettle
Free bottled water
In-room safe
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Room amenity

Executive Suite

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Electric kettle
Free bottled water
In-room safe
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Bay View

Room amenity

Deluxe Twin Room, 2 Single Beds, Bay View

Highlights

Air conditioning
Free cots/infant beds
Blackout curtains
Minibar
Electric kettle
Free bottled water
In-room safe
  • 30.0 sq m
  • Bay view
  • Sleeps 4
  • 2 Single Beds

About the area

Ha Long

Starcity Halong Bay Hotel is located in Bai Chay, a neighbourhood in Ha Long, and is in a shopping district and near the beach. Bai Chay Market and Cái Dăm Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bai Chay Beach and Tuan Chau Beach. Sun World Ha Long Park and Typhoon Water Park are also worth visiting.
Visit our Ha Long travel guideOpens in a new window

What's nearby

  • Sun World Ha Long Park - 8 min walk
  • Bai Chay Beach - 9 min walk
  • Ha Long International Cruise Port - 3 min drive
  • Ha Long Night Market - 4 min drive
  • Halong Bay Marina - 8 min drive

Getting around

  • Ga Ha Long Station - 11 min drive
  • Haiphong (HPH-Cat Bi) - 45 min drive

Restaurants

  • Công Viên Hoàng Gia - Royal Amusement Park - 2 min walk
  • Papa‘s BBQ - 4 min walk
  • Thăng Long Restaurant - 8 min walk
  • Cong Ca Phe - 6 min walk
  • Kinhdo Restaurant - 8 min walk

About this property

Starcity Halong Bay Hotel

Hotel located in Bai Chay
Consider a stay at Starcity Halong Bay Hotel and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. The on-site Vietnamese cuisine restaurant, Givral Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A computer station, luggage storage and meeting rooms
  • A front desk safe, a lift and a porter/bellboy
Room features
All 152 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Blackout curtains and slippers
  • Free infant beds and phones

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Givral Restaurant
  • Paradise Restaurant
  • Star Bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 11 floors
  • Building

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Travellers who are not citizens of Vietnam are required to present a passport at check-in.

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Starcity Halong Bay
Starcity Halong Bay Hotel
Starcity Halong Bay
Hotel Starcity Halong Bay Hotel Ha Long
Ha Long Starcity Halong Bay Hotel Hotel
Hotel Starcity Halong Bay Hotel
Starcity Halong Bay Hotel Ha Long
Starcity Hotel
Starcity
Aloha Ha Long Hotel
Starcity Halong Hotel Ha Long
Starcity Halong Bay Hotel Hotel
Starcity Halong Bay Hotel Ha Long
Starcity Halong Bay Hotel Hotel Ha Long

Frequently asked questions

Does Starcity Halong Bay Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at Starcity Halong Bay Hotel?

Self-parking is free at this property.

What time is check-in at Starcity Halong Bay Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Starcity Halong Bay Hotel?

Checkout is at noon.

Where is Starcity Halong Bay Hotel located?

Located in Bai Chay, this hotel is within a 10-minute walk of Sun Square, Sun World Ha Long Park and Bai Chay Beach. Queen Cable Car and Bai Chay Market are also within 1 mile (2 km).

Starcity Halong Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 12 out of 25 reviews" "
Rating 4 - Poor. 4 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Tomasz

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old with outdated bathroom with a disgusting & moldy shower curtain. Bed and pillow very firm - felt like sleeping on a floor. Receptionists are friendly, but barely speak English, which caused some issues with our airport transportation booking.

6/10 Okay

Max

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Misleading
Pros: Beautiful spacious rooms with king size beds. Cons: Hotel advertised that they had a spa and fitness facility. Their staff old me it was closed When I asked where it was. When I looked for it and couldn't find it they then told informed me they didn't have one.... very dissapointing. Location is terrible, surrounded by a shanty ghetto.

4/10 Poor

Gianni, Vina del Mar, Chile

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not much to do
I book the hotel since there was a SPA and a pool, well none of them where working [Don't know if Hotels.com or hotel not showing the right information] I went in low season and really there is no need to stay in Halong Bay, I would recommend to take a tour from Hanoi [day trip, 1 night or 2 in the Boats]. There is no much to do and the closer airport is 2-3 hrs away [around 50-60 USD] Definitely I recommend the Halong bay experience in the ocean, but in the city not much to do

8/10 Good

b.bowker, catba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not much here
staff were excellent and the rooms and restaurant were great but halong itself is very dull with absolutely nothing to see or do.

6/10 Okay

Jojo260, Vietnam

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor service
The service was not great. With a couple of incidents making this hotel the worse one we stayed in during our trip x

6/10 Okay

mmxxii, SLC, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad but stop acting 5 star
hotel is not as big a deal from the main road and "beach" as others said. the hotel was good, the pool is an after thought that is in fact out front/side of hotel but we enjoyed it very much. maybe just because we are experienced travellers and and are grateful when we have things like a pool and an excellent view from what you paid (not allowed to say how much but it was great) The people in Halong area were not at all nice and I would not go back to the area at all. wish I had just been happy seeing pics of it for all the hassle getting there and back (not an easy ride there on shared mini-bus)

10/10 Excellent

Rosie Lee, Coventry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Really great stay! Room a lot bigger than we thought! Service was great! Rooms cleaned daily, bath robes, slippers etc. Surrounding area has everything you need at all different price ranges. Night market and beach are less than a minute walk from hotel and there are plenty of tour places around with the boat port (where the bay tours lead from) is within walking distance too. Definitely recomend!

8/10 Good

Vin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Starcity
Hotel location was great but not beside of the main road. Need to walk in around 5 mins and walking distance to Halong night market. Service was excelent and friendly staff.

8/10 Good

Andy, Thailand-Germany

Liked: Cleanliness, staff & service, room comfort
Friendly Hotel, good for one night
Starcity shares the problem of the whole region: Nobody will stay there longer than two nights - people visit Halong Bay on boat cruise (1 or two nights) and have one overnight stay before or after the cruise. Starcity is nice and rather well located, as a taxi can bring you anywhere you like. Breakfast was ok, but not very western, as they accomodate 95% Chinese and other Aseans. But a backpacker can easily survive - rooms are big enough, the view is ok (if the weather is on your side), staff is friendly (but speaks no English) and the restaurant in the hotel and all restaurants around the hotel are good and cheap. Starcity has got the charme of the seventies, but this common to almost all hotels in the area. Tourism industry has changed the flair over the years. Finally, we can recommend it and would come back.

6/10 Okay

Chen, Singapore

Location is alright only
Hotel is in a small road with piece of empty land in front of it. Still relatively close to night market. Pool pictures on website are so deceiving, its a standalone outdoor pool by the side of the carpark. Breakfast is acceptable. Hotel mainly catered for tour groups.