Boating

Reviews of Hakodate Onuma Prince Hotel

3.5 out of 5
Hakodate Onuma Prince Hotel
Nishi-Onuma-Onsen, Nanae, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 200 reviews" "
Rating 8 - Good. 80 out of 200 reviews" "
Rating 6 - Okay. 12 out of 200 reviews" "
Rating 4 - Poor. 5 out of 200 reviews" "
Rating 2 - Terrible. 0 out of 200 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leela Rajesh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel surrounded by forest. Very enjoyable stay with peace
Stayed 2 nights in Sep 2022
Response from HakodateOnuma PrinceHotel on 27 Sept 2022
Thank you for staying with us. We are looking forward to see you again.

8/10 Good

David

Stayed 1 night in Aug 2022

10/10 Excellent

EDISONLUIS

Stayed 4 nights in Jul 2022
Response from 函館大沼プリンスホテル on 10 Aug 2022
この度は、函館大沼プリンスホテルをご利用いただきありがとうございます。またのお越しをスタッフ一同心よりお待ちいたしております。

10/10 Excellent

Yoshinori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best location for golf; maybe less than 15 minutes to a cople of golf corces. of course, the staff are always kind and polite.
Stayed 2 nights in Jul 2022
Response from HakodateOnuma PrinceHotel on 10 Aug 2022
Thank you for staying with us. We are looking forward to see you again.

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was excellent. She provided the information we needed just precisely. So kind.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the scenic outdoor onsen nnnnnnnnnnnnnnnnnnn
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The facilities of the hotel is in generally good while the cleanliness should be improved
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set in a rustic forested location. Very quiet and lots of greenery around.
Stayed 3 nights in Sep 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese hospitality!
Lovely hotel, very friendly staff and beautiful breakfastbuffet. Service was very good. The hotel is near to a lovely nature reserve/park where we spent a pleasant day strolling about. The rooms are a good size, plenty of parkingspace available.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The carpeting in the halls was old and shabby, to a degree that I feel it deserves commenting, and I usually don't care about those types of details. But my room was comfortable and overall I had a good stay. I'd stay there again.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very nice. The window is huge and nice view outside. Public bath is nice too.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
room was spacious and well equipped. the view outside our room was great. would have been ideal if a gym was available.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location if you have a car and closed to monkey onsen and food
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel location, great services and food.
Stayed 1 night in Nov 2018

8/10 Good

R., U.S.A.

Liked: Cleanliness, room comfort
This is a large hotel with great rates, rooms and service. It is a bit dated, however, and could use some refurbishing. Beware there are no irons in the rooms. When we asked at the front desk, they indicated that they had no irons left so we were out of luck.
Stayed 4 nights in Aug 2018

10/10 Excellent

Yoshi, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Ohnuma, very close to Ohnuma seminational park, a couple of Golf courses. If you rent a car, I recommend to go to a nice local restaurant (Maoka Sushi) in Mori for aproximately 30 minutes by car.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil environment
Awesome room. Tranquil environment. Onsen with a nice lake view.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and nice location near Hakodate
Good quite location easy access to Hakodate. Helpful staff
Stayed 1 night in Feb 2018

10/10 Excellent

Md Aizat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll come again
The moment I stepped into the hotel I was confident of a good a stay. Nice big rooms with a view of a lake. Very efficient check in included being guided to the room. The onsen was superb with both indoor and outdoor overlooking a duck lake. Food was great in the restaurant, local black beef being their specialty. No other choice of restaurants in the property. There is a bakery though. Breakfast was fantastic with 3 rows of food to choose from. Loved the hotel. Will return in the spring to play golf.
Stayed 1 night in Dec 2017

8/10 Good

Leekiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet relaxing hotel.
It was a nice relaxing stay. The hotel has a nice ambience and is located in a quiet area. The onsen was great.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.
The best hotel I have ever stayed in Japan. The breakfast is amazing. You cannot imagine how great the breakfast is.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Outdoor Hot Spring
The hotel is located in a nice environment and the views from the rooms are great. Breakfast buffet offered many high quality choices and was a good value. The view of the lake from the hot springs was fantastic. The facility is a little dated.
Stayed 1 night in Jun 2017

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, room comfort
Nice quiet hotel
Nice service, nice hotel. No ice machine, have to buy it at store.

8/10 Good

Elizabeth, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
This hotel is out of town, but the hotel provide a shuttle bus to and from the local Shinkansen station. There are no double beds as such, but they move the single beds together for that cosy feel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
We spent three nights here and very good value for what we paid and enjoyed. Recommended.

10/10 Excellent

Natalie, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff great location
Great hotel, great staff, highly recommended

10/10 Excellent

MON-CHIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kareem, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surroundings and a great bathhouse
The hotel is very clean and comfortable. The onsen (hot spring) was well-maintained with an outside pool facing the lake, very beautiful and relaxing. The hotel is a bit isolated, but there is a shuttle to Onuma station where you can spend sometime in the nearby park. Eating options can be a bit limited with only one restaurant on the premises, but there is a convenience store on location. All in all would highly recommend for a relaxing vacation in a nature setting. Highly recommended for onsen-lovers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful scenery
We enjoy the beautiful scenery at this hotel. It was a lovely stay overall.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable room, but small hot spring
Beautiful environment surrounding the hotel. Room is comfortable and clean. Service staff are more task oriented and less service oriented as compared to other Japanese hotels. Hot spring is very small in view of the size of the hotel and the number of guests it receives. Breakfast quality is slightly below average.

8/10 Good

robert , beverley east yorkshire

Liked: Cleanliness, staff & service, room comfort
The onsen at this hotel was good
We stayed three nights at this hotel and the view from the room was fantastic. The hotel has an Onsen (hot spring) on site - if you go at night there a deer and a fox sculpture on the opposite bank are lit up (a bit like Christmas decorations) The onsen is sex segregrated and you go in naked (as with all the onsens we experienced in Japan). The restaurant food was very good but you had to book in advance. The main problem with this hotel is that it is quite remote. There is a shop on site but nowhere to eat or get a drink for a lot of the day. There is a shuttle bus which meets some of the trains in Onuma and you can hire bikes, but it was difficult to be out in the evening if you did not have your own transport. We found we got bitten (by insects) walking near the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not in Hakodate
The hotel is listed under Hakodate when searched by city on hotels.com, however, this hotel is 30+km away from Hakodate. Be aware!

10/10 Excellent

Masashi, Meito-ku, Nagoya city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3度目の宿泊でしたが、四季を通じて自然を楽しむ基地として素晴らしいホスピタリティを感じることができるホテル。
Stayed 1 night in Mar 2024

8/10 Good

sinich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ivone

Travelled with partner
Liked: Staff & service
Hospedagem correta. É uma pena que sofra os efeitos do over turismo com grandes excursões principalmente da China aportando e saindo todos os dias. A calma e a tranquilidade procuradas em um hotel resort podem ser perdidos rapidamente enfrentando esses congestionamentos…
Stayed 4 nights in Oct 2023

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hot spring resort
Located at a quiet forested area. A simple and comfortable hotel. We had dinner and the food was delicious at reasonable prices. The hot spring spa is facing a small pond with cranes coming in occasionally. Great experience. Will come back.
Stayed 1 night in Sep 2023

10/10 Excellent

Chia ying

Stayed 1 night in Sep 2023

8/10 Good

Keiko

Stayed 2 nights in Sep 2023

8/10 Good

Yoshinori

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

アキラ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大手ホテルなので大概のことは満足です。 強いていえば、朝食バイキングは普通というか印象に残りませんでした。
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

SHUNZO

Travelled with partner
Liked: Cleanliness
泊まった部屋が快適でした。
Stayed 1 night in Jul 2023

8/10 Good

Akihiro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
施設自体は古い感じがしましたが、清潔に保たれていると感じました。 ホテルの周囲に木々が多く、いろんな野鳥を観察することができました。
Stayed 2 nights in Jun 2023

8/10 Good

MASAJI

Business traveller
Liked: Staff & service, property conditions & facilities
また利用します。
Stayed 1 night in Jun 2023

10/10 Excellent

TOSHIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from 函館大沼プリンスホテル on 12 Oct 2022
この度は、函館大沼プリンスホテルをご利用いただきありがとうございます。またのお越しをスタッフ一同心よりお待ちいたしております。