Hacıllı Hotels, Istanbul

"Parking was comfortable"

"The staff was friendly and the breakfast was good. We had a very comfortable stay in the Club Bungalow with everything we needed. Highlights: paddle boat,; view from the upstairs picture window; quiet."

"Loved this place. So close to the beach and shops. The manager and staff are wonderful. Best breakfast we’ve had in Türkiye and they have all been so good. We were leaving early on our last day, did not expect breakfast but these wonderful people ran to get us breakfast before we left. "

"Staff was good but room quality and cleanliness might be better. Temperature control of room is really bad after hot tub , steam stinks in room "

"Genel olarak çok beğendik, ilgi alaka temizlik her şey özenliydi, görsel olarak çok hoş bir otel, fotoğraf ve sosyal medya için biraz daha alan yaratılabilir bir boy aynası bile yok, yemekler ve kahvaltı lezzetliydi, içeceklerden ekstra para alınmasını mantıklı bulmadım bi kahveyi de ekstra diye oraya yazmazsınız, internet olmaması sıkıntı ve tvde netflix vb açılmıyor bunlar halledilmeli. "

"Lovely location and great staff. This is a family run hotel and the personal touch was outstanding!"

"Convenient parking. Was clean but tired. Nothing quite fit - bit rylun.down putside. Staff pleasant and helpful"

"Booked this hotel at the last minute so wasn't quite sure what to expect. First of all a young man attended to us. He does not have the manners to be meeting and greeting clients. He showed us to our room in which we got no key. We then asked for one and it was given to only have the lock not working. They then fixed it and the key broke in the lock. We didnt get another after that. We were able to lock from the inside but not the outside. The room needs to be better maintained. Mattress was very dirty under the sheet that was put on the bed. We asked for more bed clothes and received a duvet with no cover. Sorry but i dont know who else has used that duvet. Handles all rusty going into the bathroom with no door on the closet. Bath tub needs to be fixed and the water is dirty. The room had a lot of bugs and it seemed that the rooms opposite us had no one staying in them and the doors were left open so maybe thats why bugs get in. The blinds on the doors are filthy. Wouldn't go back again. The whole place just lacks attention and care. It has such great potential but not being maintained is a big no for me. "

"Hotel l9cation is good, property is new and convenient. Staff need to be more trained, and speak English. "