Book a Hacketts Cove Cottage

"Great location and price. Very friendly staff and rooms were spotless. Property is always very quiet."

"Wonderful hotel, clean amd quiet."

"Would have loved to have parking included with the room other then this inconvenience we had a great time without a problem. highly recommend "

"The parking lot was on a renovation. Where we stayed was noisy due to street constructions. But the service was good with friendly staffs. "

"Great food at the restaurant, jetted tub is noce and comfy bed. We will be back again, turbung into one of my more favorite places to stay while im working."

"Our room was very hot and never got cleaned the three days we were here. "

"Clean room and friendly staff"

"Very good"

"This hotel checked all the boxes for what we were hoping would be a fun weekend away as a family of four. We booked the king suite, which was a great setup with a pull-out couch in the main area. After checking in, we enjoyed the pool. Later that evening we noticed the room was quite warm so we turned down the thermostat. By the kids’ bedtime, it had become noticeably hotter, and we lowered it all the way to 15°C. Despite this, the room remained unbearably hot throughout the night. Our kids ended up sleeping on the pull-out couch in nothing but their underwear with flushed faces, clearly uncomfortable. I’m 7 months pregnant and already struggle with sleep, so the excessive heat and dryness in the room made for a very difficult night (including dealing with a bloody nose). In the morning, I brought the issue to the front desk and was told I was the second guest to report the same problem. I was informed the hotel operates on central air, so there wasn’t much that could be done, aside from offering fans or switching rooms. We decided to wait for maintenance to assess the situation before moving. Later, we were told the issue had been resolved, so we stayed in the same room. What was most disappointing was how this situation was handled. Despite a very uncomfortable first night and known issue with the room no effort was made to offer any form of compensation or discount. For what could have been a great stay, this left a lasting negative impression."