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"Reception not staffed until 1400 so worth noting, i was able to leave my bags at reception as staff from bistro assisted but they arent left securely. Upon check in staff member very friendly and clear instructions provided on how to access the annex building and he accompanied me to demonstrate Room i had was in this annex building next door, accessed using a code. No lift in building so consider this if any access needs. Booked a single room but the room was large with 3 single beds, 1 single and 2 pushed together. Mattress was very soft but slept well. There is a fridge in the room but it wasnt cold and light was flickering a lot. No other amenities in terms of water tea/coffee etc. Bathroom was a good size with a connected shower head, tho no holder for this so you have to hold it, also no shower curtain. The carpet in the building and in room has seen better days and the bathroom ceiling was peeling away. Room was adjacent to the main road of town but noise was minimal. Bastogne has limited accomodation options but the price was still reasonable considering this. Close to food options and local transport links. The main hotel building may be better than the annex but overall the property suited me as a base to explore bastogne. Didnt eat in the bistro but the cafe adjoined to annex was very good with friendly staff"

"Friendly checkin, the young lady provided me with local information. Excellent location."

"Central location whilst quiet at night. Hotel and staff did not disappoint. Breakfast and dinner were of good quality."

"My room was quite poor, sometimes I get the feeling that when booking with hotels.com I get the worst rooms… TV didn’t work and room door was damaged, which is odd for a fairly new hotel. Spa was very nice though, recommend the wellness area!"

"Clean room. Staff were extremely friendly and helpful. Mattress is very firm."

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"Off season made us feel like we owned the place. "

"The staff were helpful and the rooms are very spacious."

"Great room, great restaurant. Staff were friendly had no issues "