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Sparkling clean room, very helpful staff, close to the station, the town square, and dining places. Loved our stay here. Highly recommended!
Thara
Stayed 5 nights in Feb 2024
Response from Demi on 15 Feb 2024
Dear Thara,Thank you for writing us a review about your stay.We are more than happy to read all this kind words about the hotel.We hope that we can welcome you again in the future with your next visit.Kind regards,
My friend and i stayed at this lovely hotel for 1 night, i have stayed before with my husband. We found the staff very friendly, welcoming and very helpful. The room was very clean and very comfortable. Beautiful entrance and foyer with a fabulous staircase and stained glass ceiling. We will be back, thank you to all staff.
The location was great. The staff was very friendly and helpful. The room was good size and very comfortable.
Mark
Stayed 2 nights in Nov 2023
Response from Teeuw on 13 Nov 2023
Dear Mark,Thank you very kindly for your incredible review.Your generosity is truly appreciated. We hope to welcome you again when travels bring you back to Haarlem.Kind regards,
Dear Micheal,Thank you for your review.We are happy to read you had a good stay with us in the city Haarlem.We hope we can welcome you again in the future with a next visit to the Netherlands.Kind regards,
Great location near Haarlem Centrum. Room was clean and comfortable. Breakfast buffet was great too. Staff was friendly and helpful.
Britton
Stayed 3 nights in Oct 2023
Response from Demi on 26 Oct 2023
Dear Britton,Thank you for taking the time to write us this wonderfull review about your stay.We are more than happy to read that you had a good stay with us and enjoyed the time in Haarlem!Our staff really appriciated that we are mentioned.We hope we can welcome you again in the future!Kind regards,
10/10 Excellent
Susan
Travelled with family
15 Oct 2023
Clean, great location, friendly staff.
Susan
Stayed 8 nights in Oct 2023
Response from Demi on 16 Oct 2023
Dear Susan,Thank you for taking the time to write us a review about your stay.We are happy to read that everything was in wish, our staff really appriciated that you mentioning us!If you ever visit Haarlem in the future we hope that we can welcome you again.Kind regards,
8/10 Good
Andrew
9 Oct 2023
Liked: Cleanliness
Liked closeness to centre; good breakfast. Slightly tired interior
Andrew
Stayed 2 nights in Oct 2023
Response from Demi on 13 Oct 2023
Dear Andrew,Thank you for your review.We are happy to read that the location and breakfast were in wish. Please notice that the note regarding the interior will be taken with us in our meetings.We hope that we can welcome you again in the future.Kind regards,
The hotel was in a great location to enjoy all the Haarlem has to offer.
Richard
Stayed 7 nights in Sep 2023
Response from Demi on 3 Oct 2023
Dear Richard,Thank you for writing a review about your stay.We are happy to read you had a good stay with us and enjoyed your time in the wonderfull city of Haarlem.We hope we can welcome you again in the future.Kind regards,
The first two nights were not so good. We had a deluxe room at the front of the hotel which was very noisy. We then moved to a smaller room at the back which was much better. Most of the staff were very nice except for one lady that wasn’t very pleasant when we asked for a recommendation of where to go to visit.
Michael
Stayed 5 nights in Sep 2023
Response from Demi on 24 Sept 2023
Dear Micheal,Thank you for taking the time to write us a review about your stay.We are sorry to read that the first nights were not in wish, happy to read that after the room switsh you were able to enjoy your stay and your time in Haarlem.We will take this review with us in our meeting and hope we can welcome you again in the future.
It is extremely well sited for exploring Haarlem, and walkable to the main railway station. Staff are very friendly and helpful. Fantastic breakfast selection.
The only downside is that rooms on the front can be very noisy from street activity, especially early mornings. We eventually asked for a change of room from the front to the back which they did without any quibble, and it transformed our stay.
Very happy to stay there again.
Peter
Stayed 7 nights in Jun 2023
Response from Demi on 19 Jul 2023
Dear Peter,Thank you for writing uthis wonderfull review.We are happy to read you had a good stay with us and enjoyed your time in the wonderful Haarlem.We are indeed a city hotel in the middle of the city center, please notice that you always can ask for a room on the other side of the hotel.We are hoping we can welcome you again in the future.
Absolutely fabulous staff. Can't beat the location. Near all the pubs and restaurants. Around the corner from Sint Bavo Church. Enjoy the city market on the other side of the church on Saturdays. Back side of the hotel is on the Spaarne Canal. You thought you loved Amsterdam . . . just wait until you meet Haarlem.
Eric
Stayed 1 night in Jun 2023
Response from Demi on 14 Jun 2023
Dear Eric,We would like to thank you for taking the time to write us this wonderful revfiew about your stay!We are happy to read you had a good stay with us and enjoyed your time in Haarlem! The staff really apriciated it that you are mentioning us!We hope we can welcome you again in the future .
Dear Edward,We would like to thank you for taking the time to write us a review about your stay.We are happy to read that our location was in wish. We hope we can welcome you again in the future!
Dear Micheal,Thank you for taking the time to write us a review about your stay.We are happy to read you had a good stay with us and that our location was in wish.We hope we can welcome you again in the future!
Very noisy overnight. Room layout re WC to the rest of the room not really practical.
Mel
Stayed 2 nights in May 2023
Response from Demi on 18 May 2023
Dear Mel,Thank you for taking the time to write us a review about your stay.Our hotel is located in the middle of the city center, please notice that whenever you hear noise from outside the reception is the whole day available to assist for example in a room change. Most of our rooms are designed diffrerently. Sad to read about the expierience.We hope we can welcome you again in the future, in one of our suites they are located on the backside of the hotel.
6/10 Okay
Lina and Steve
Travelled with partner, Travelled with group
1 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Extremely noisy will not stay there again!!!
Lina and Steve
Stayed 3 nights in Apr 2023
Response from Demi on 2 May 2023
Dear Lina and Steva,Thank you for taking the time to write us a review about your stay.Sad to read that you will not stay with us again in the future, the reception is 24hours a day available to help you in any kind of case. We want the best for our guests.
Very relaxing and made to feel welcome. Ideal location for a restaurants and cafes. Easy access to the hotel and not too far from the train station.
Couldn’t hear any noise from outside even with the visiting funfair just down the road in the town square.
Would recommend and stay again.
Jeremy
Stayed 3 nights in Apr 2023
Response from Demi on 27 Apr 2023
Dear Jeremy,We would like to thank you for taking the time to write us this kind review!We are happy to read that you enjoyed your stay and time in Haarlem. Also we appriciate that you would reccomend us and would like to come back in the future!We can not wait to welcome you again.
The location was excellent, its in the heart of Haarlem with tons of shopping, bars, cafes, and resturaunts everywhere. It's close to all the museums as well. It is a bit of a walk from the train station but its worth it to be in the heart of Haarlem.
David
Stayed 3 nights in Apr 2023
Response from Demi on 25 Apr 2023
Dear David,Thank you for taking the time to write us this wonderfull review. We are happy to read you anjoyed your time with us and in Haarlem. We hope if you visiting the Netherlands in the future that you will choose us again.
10/10 Excellent
Pat
Travelled with group
21 Apr 2023
Liked: Staff & service
Location, room, breakfast and staff were all excellent.
Pat
Stayed 1 night in Apr 2023
Response from Demi on 24 Apr 2023
Dear Pat,Thank you for taking the time to write us this lovely review.We are happy to read that everything was in wish, and we really appriciate that you mentioning our staff in it.We hope we can welcome you again in the future!
Delightful stay for six ladies wanting to see the tulip fields!
Fabulous staff at the hotel and nice people and service throughout.
louise
Stayed 1 night in Apr 2023
Response from Demi on 20 Apr 2023
Dear Louise,Thank you for taking the time to write us a review about your stay.We are happy to read you had a good stay with us and enjoyed the tulip fields! We really appriciate that you mentioned our staff in your review, thank you for this.We hope can welcome you in the future again.
The hotel staff were extremely helpful and made our stay a great experience. The hotel is located in a great location with parking next to the hotel and the market place just 100M away. The hotel is well equipped for a long stay with a refrigerator, coffee maker and hot water pot.
David
Stayed 4 nights in Apr 2023
Response from Demi on 18 Apr 2023
Dear David,Thank you for taking the time to write us this kind review.We are happy to read you had a good stay with us and enjoyed your time in Haarlem.We hope if you visit Haarlem in the future, that you will choose us again.
Great location in the center of town. Train and bus are a few blocks away but very walkable.
Paul
Stayed 6 nights in Apr 2023
Response from Demi on 13 Apr 2023
Dear Paul,Thank you for taking the time to write us a review about your stay.We are happy to read you enjoyed the location of the hotel. We hope if you visit Haarlem in the future that you will choose us again.
Would definately stay here again. Everything you need is close by. Also, there is a off-property garage very close (didn't use) if desired, that is not part of the hotel.
Cindy
Stayed 7 nights in Apr 2023
Response from Demi on 13 Apr 2023
Dear Cindy,We would like to thank you for taking the time to write us this kind review.We are happy to read that you had a good stay and would stay with us in the future!We can not wait to welcome you again.
Incredibly central! Close to great restaurants and city shopping. Nice spacious rooms
Scott
Stayed 1 night in Mar 2023
Response from Demi on 26 Mar 2023
Dear Scott,Thank you for taking the time to write us this wonderfull review.We are happy to read you had a good stay with us and enjoyed your time in Haarlem.We hope we can welcome you again in the future!Kind regards,
Dear Luc,Thank you for taking the time to write us a review about your stay.We are happy to read you had a good stay with us, we hope if you visit Haarlem in the future that you will choose us again.Kind regards,
8/10 Good
marc
20 Mar 2023
marc
Stayed 6 nights in Mar 2023
Response from Demi on 22 Mar 2023
Dear Marc,Thank you for taking the time to rank you stay with us.We hope we can welcome you again in the future.
Dear Denis,Thank you for writing us a review about your stay.We are happy to read everything was in wish. We hope we can welcome you again in the future!
10/10 Excellent
Chetwyn
13 Nov 2022
Chetwyn
Stayed 2 nights in Nov 2022
Response from Demi on 15 Nov 2022
Thank you for leaving us this review.
10/10 Excellent
Sahar
27 Oct 2022
Sahar
Stayed 1 night in Oct 2022
6/10 Okay
David
Travelled with group
23 Oct 2022
Over rated stuffy mess
The stay here started out nice as we checked in a little early and were glad to get to our rooms. After a walk in town we returned and saw bottles of water linned up on the reception counter. I asked can we take a water? The sour reply was, " they are not free you know" the elderly matron was not pleased to help us out. Why line up bottles of water on the counters? I asked how much they were? 3.50 euro. She scolded. I said no thank you i will go across the street and get the same for 60 cents. She looked away and said not a word. Very impolite. Early morning an alarm began to sound in the whole hotel. Prople scrambled out but apparently some staff hit an emergency exit. It took 30 min to silence the alarm ....the uncaring staff did nothing. At check out i told the recetionist who was dressed in a pajama that my bath towel was torn and blow dryer was broken. She said i will tell maintenance, good bye. Just like that ! never will I ever return to the over rated stuffy place.
David
Stayed 1 night in Oct 2022
Response from Demi on 25 Oct 2022
Dear David,Thank you for taking the time to write us a review about your stay.Happy to read you were able to check in earlier in your room. My biggest apologies for the experience during your stay regarding the water and the fire alarm. I did my best to solve this problem as soon as possible, it is not true that we did nothing about this. It is sad to read that you thought like this about the situation. Of course our staff is not working in there pajamas, we all work here in working clothes. My apologies that you experienced your stay like this.
Hotel was great, nice big room and bathroom was large.
Shae
Stayed 3 nights in Oct 2022
Response from Demi on 22 Oct 2022
Dear Shae,Thank you for taking the time to write us a review about your stay.We are happy to read you enjoyed it and that the room was in wish!We hope we can welcome you again in the future.
Wonderful people, location was perfect. Will definitely come again.
Yvonne Bellaart
Stayed 8 nights in Oct 2022
Response from Demi on 16 Oct 2022
Dear Yvonne Bellaart,We would like to thank you for writing us this kind review about your stay. We are happy to read you enjoyed your stay with us . We are looking forward to welcome you again in the future!
6/10 Okay
Grahame
27 Sept 2022
Liked: Room comfort
Grahame
Stayed 4 nights in Sep 2022
Response from Demi on 29 Sept 2022
Dear Grahame, Thank you for taking the time to rank your stay.We hope we can welcome you again in the future.
We have stayed in this hotel before and return as we always are looked after very well.
Raymond
Stayed 3 nights in Sep 2022
Response from Demi on 23 Sept 2022
Dear Raymond,We would like to thank you for taking the time to write us this kind review.We are happy to read that you had a good stay and that you chooses us again! We hope we can welcome you in the future one more time!
Dear Judy,Thank you for taking the time to write us a review about your stay.We are happy to read that the location was in wish, as well that you mentioned our staff in it. We really appreciate this! We hope we can welcome you again in the future!
many thanx for the early check-in. was very useful after 15-hours flight
Denis
Stayed 5 nights in Sep 2022
Response from Demi on 13 Sept 2022
Dear Denis,Thank you for taking the time to write us a review about your stay. We are happy to read that you were happy with the early check in! We hope we can welcome you again in the future.