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"Booked a room for two adults and one child. When we got to our room, the sofa bed was not made, found a spare duvet and pillow in the cupboard but no sheet. My son just used the duvet to wrap himself. The next day, our room was cleaned, bed was made, but not the sofa bed. We should probably have asked for the sheet but as we were only there for three nights, we didn’t bother. We just took the duvet cover for my son to use it as a sheet. On the plus side, hotel is very close to the station, receptionist who checked us in was very welcoming. Great selection of breakfast. "

"Clean room, good ambience "

"We had a beautiful room on 12th floor with fantastic view of the rolling hills. The breakfast room had free coffee, hot water and some breakfast. "

"The room was very clean and was about a 20 minute walk to nearby shops. A tram stop was less than 5 minutes away, hotel offers a free travel card. "

"Staff were extremely helpful and facilities were great "

"Excellent as usual"

"As is the case with most hotels in Europe, the air conditioning does not operate at this time of year; they fail to take into account—at the very least—those tourists who are accustomed to using it regardless of the season. The room was very basic, despite the fact that we were informed we had received a free upgrade—I would hate to have seen the most basic room."

"Excellent but bathroom floor extremely slippy "

"Breakfast very healthy"