HotelPartner in Gulf of Thailand

"The 3BR Villa was nice and spacious but had maintenance issues. The flooring was uneven and creaky, and when we checked in late afternoon/early evening the air conditioning in the master bedroom and main living room were not functional. After maintenance worked on it for an hour the bedroom AC was working but not at full capacity, and the living room AC couldn't be fixed. The bedroom temperature wasn't comfortable until after 11PM. This caused a fair bit of inconvenience and discomfort, we had young children who had trouble sleeping due to the heat. The living room AC wasn't able to be fixed during our stay. Management was responsive, apologetic, and helpful but at the end of the day wasn't able to offer us an agreeable solution to compensate for not providing a villa in full working condition. They offered to change to an equivalent villa after 2 nights, we declined as it meant packing and unpacking for 9 people. After a lot of back and forth the best they could do for us was various resort credits and services with a total face value of about $150CAD. This was a pretty small amount compared to the rate of the villa. Other than that the property was quite pleasant."

"Very nice balcony, huge bathroom with bath and shower. Nice pool area with loungers, although it lacked loungers around the beach area. Good location."

"Beautiful Villas & Unforgettable Views at Conrad Koh Samui We had a wonderful stay at the Conrad Koh Samui, and the view was absolutely the highlight of the entire experience. The private villas with their own infinity pools overlook the ocean and offer some of the most breathtaking views we’ve ever seen. Waking up each morning and watching the sunset from the villa was truly unforgettable and definitely worth the price. The breakfast was incredible—one of the best hotel breakfasts we’ve had. There was an amazing variety, from fresh tropical fruits to local Thai dishes and international options. Everything was fresh, delicious, and beautifully presented. Overall, the resort is stunning and very peaceful, perfect if you’re looking for privacy and relaxation. The staff were friendly and attentive throughout our stay. A couple of things to keep in mind: the property is starting to feel a little outdated in some areas and could benefit from a refresh. Also, although the hotel is on the water, there isn’t really a traditional sandy beach—the shoreline is mostly rocky. Dining at the resort is good but quite expensive. We stayed for five nights and had a car, which made it easy to explore local restaurants where you can find great food for a fraction of the price. The resort is also fairly remote, about 45 minutes to an hour drive from most areas on the island, so having transportation is helpful. Overall, we had a fantastic stay. "

"Service is great, staffs are friendly, room is clean ."

"Everything was perfect 🙏"

"More like a 4 than a 5 star hotel. Staff were professional. They seemed to take safety seriously with lifeguards in the pool and beach. Located on a nice part of the beach. There weren't enough sun loungers, but they probably cant add more due to limited space. Most sun loungers were "reserved" by guests with towels before 8am and sometimes the reservers wont be seen anywhere near the lounger for hours. Breakfast had a good variety and no long queues for most items, but the hygiene standards weren't great - food was fresh, just that the way food was displayed and accessed wasn't the best. For example, they have this huge tub of ice that keeps getting refilled, but u can see the melted ice at the bottom of the bucket had probably been there for a couple of hours and contained debris. An ice machine would have been better. The fruits were also just left in the open and probably should have been covered/ in refrigerated section and split into individual portions (pretty sure I got a tummy bug from here). Some amenities were dated/broken -e.g. ping ping rackets and table football. For a hotel this size, I think there should be more sport/fun ammenities, e.g. there was only one ping pong table, always with a long queue. Good location - nearby restaurants/ mini-marts, quick taxi ride to sunset town. The rooms were also a good size and well maintained. For quality, the price seemed fair, and if the hotel can address the above issues, it'd be a really great stay. "

"Fantastic property and wonderful staff would highly recommend this property "

"Spa was very good, staff very friendly. Amazing hotel "

"A really nice hotel, a little bit away from the hustle and bustle but that suites me. Lovely beach and pool areas. Restaurants were good quality but the food and drinks prices were crazy once you add in the tax and service. Maybe a bit of entertainment in the evenings is something the hotel is missing. Gym was not air conditioned rendering it unusable. All the staff were lovely and well trained. Overall great experience."