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"Clean room better "

"Room had tiny little space to move for 3 people. Door did not lock properly. It would open automatically. Informed several times but I found to days door was open all the way for whole day after the room was serviced and o had all my personal uses stuffs and luggage open for everyone in the floor passing by my room!! "

"First impressions were excellent. The room looked amazing, and we had a beautiful ocean view overlooking Copacabana Beach. Unfortunately, there were a couple of issues with the room that really put a downer on the stay. Most of the USB points in the room did not work, especially the ones near the bed, which was quite inconvenient. The biggest issue, however, was an unpleasant smell in the room. This smell was not present in other areas of the hotel, only in the room itself. It was so bad that I had to move from the first room to a second one. It is such a shame, as I would love to stay at this hotel again on my next trip to Rio, but the smell was very off putting. On a positive note, the location is excellent. I really loved where the hotel is situated. The breakfast was also very good, with plenty of options, and the staff went above and beyond. My son especially enjoyed the pancakes, and they made sure he had them, which was a lovely touch. The staff in general were outstanding. They interacted so well with my young son, and he still talks about them. They were friendly, attentive, and truly made us feel welcome. I also really appreciated that they extended my room time due to a very late return trip. The rooftop area is another highlight and well worth visiting. Overall, while there were some disappointing room aspects, but the staff and location were exceptional."

"Awesome Breakfast, The View was best."

"The reception staff were very friendly and welcoming, always ready to help with any questions. The room was very clean, well-organized, and comfortable throughout my stay. The breakfast was simple, but quite tasty, with fresh options that were enough to start the day well. Overall, it was a pleasant experience and I would consider staying here again."

"Slow check in, food good but took a long to arrive. Great outside swimming pool & courtesy coach to and from airport. Shower in room didnt work properly."

"The location is excellent, the staff was very nice, but this hotel does not yet resemble a Hilton. "

"Staff were friendly and helpful. the location is great. The breakfasts were awesome. "

"Breakfast is included but not great. Inside the room, there were broken appliances. It needs renovation but overall is ok"