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Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)

5.0 star property
Tropical beachfront resort on Pernambuco Beach offers family-friendly relaxation with three outdoor pools, water sports, and international dining options

Choose dates to view prices

Hotel Jequitimar Guarujá Resort & Spa by Accor welcomes families to Pernambuco Beach. Enjoy beachfront dining, surfing, water skiing, and three outdoor pools. The resort offers three restaurants with international cuisine, rejuvenating spa treatments, and free WiFi throughout.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$586
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Single Beds, Balcony, Pool View (free Wifi)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Single Beds, Balcony, Pool View (free Wifi)

9.4 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony (Seafront, central Wing, free Wifi)

Deluxe Room, 1 Double Bed, Balcony (Seafront, central Wing, free Wifi)

Deluxe Room, 1 Double Bed, Balcony (Seafront, central Wing, free Wifi)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Seafront, Central, free Wifi)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds, Balcony (Seafront, Central, free Wifi)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Sea Suite with 1 king size bed, sea view, terrace w/ outdoor bathtub, WIFI

Sea Suite with 1 king size bed, sea view, terrace w/ outdoor bathtub, WIFI

Sea Suite with 1 king size bed, sea view, terrace w/ outdoor bathtub, WIFI

  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Queen Bed, Balcony, Sea View

  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed, Balcony, Mountain View (free Wifi)

Classic Room, 1 Double Bed, Balcony, Mountain View (free Wifi)

Classic Room, 1 Double Bed, Balcony, Mountain View (free Wifi)

9.4 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Balcony, Pool View (free Wifi)

Superior Room, 1 Double Bed, Balcony, Pool View (free Wifi)

Superior Room, 1 Double Bed, Balcony, Pool View (free Wifi)

8.6 out of 10
Excellent
(14 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Balcony, Mountain View (free Wifi)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Single Beds, Balcony, Mountain View (free Wifi)

8.8 out of 10
Excellent
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds
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About the area

Located in Balneário Praia do Pernambuco, a neighbourhood in Guarujá, Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) is next to a golf course and on the beach. While the natural beauty of Pitangueiras Beach and Gonzaga Beach can be enjoyed by anyone, those looking for an activity can explore Santos Harbor. Travelling with kids? Consider Acqua Mundo Aquarium and Maritime Museum. Discover the area's water adventures with snorkelling and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Guarujá travel guide
Map
Av Marjori da Silva Prado 1100, Praia de Pernambuco, Guarujá, SP, 11444-000

What's nearby

  • Aerial View of Boa Viagem Beach, Recife, Pernambuco, Brazil
    Pernambuco Beach
    5 min walk - 0.4 km
  • Mar Casado Beach (Praia do Mar Casado). Guarujá, Brazil.
    Mar Casado Beach
    13 min walk - 1.1 km
  • Shopping Jequití
    2 min walk - 0.2 km
  • Guaruja Golf Club
    8 min walk - 0.7 km
  • Sorocotuba Beach
    4 min drive - 2.5 km

Getting around

  • Pinheiro Machado Station
    36 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    137 min drive

Restaurants

  • Luciu's Beach Gourmet
    11 min walk
  • L'eau Vive Piano Bar
    1 min walk
  • Quiosque Vida Boa
    6 min drive
  • Enseada Gourmet
    4 min drive
  • Restaurante Brisas
    1 min walk

About this property

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)

Luxury family-friendly hotel located in Balneário Praia do Pernambuco
At Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel), you can look forward to an adjacent golf course, a casino and a swim-up bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and motor boating. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers fitness classes and Pilates classes; other things to do include waterskiing, surfing/body boarding and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
Other perks include:
  • 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Bike hire, 3 outdoor tennis courts and an electric car charging station
  • Express check-in, supervised childcare (surcharge) and a banquet hall
Room features
All 301 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels and DVD players
  • Balconies, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Restaurante Brisa
  • Restaurante Les Épices
  • Restaurante Mar Casado

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Gym
  • Motor boating
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 66,952 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 3:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 750.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jequitimar
Jequitimar Sofitel
Sofitel Jequitimar
Sofitel Jequitimar Guarujá
Sofitel Jequitimar Guarujá Guaruja
Sofitel Jequitimar Guarujá Hotel
Sofitel Jequitimar Guarujá Hotel Guaruja
Sofitel Guaruja Jequitimar Hotel
Sofitel Jequitimar Hotel
Guaruja Sofitel
Sofitel Jequitimar Guaruja Hotel
Sofitel Guaruja Jequitimar Brazil - Sao Paulo
Sofitel Guaruja Jequitimar
Hotel Jequitimar Guarujá Resort Spa by Accor (ex Sofitel)

Frequently asked questions

Does Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) on 22 Mar 2026 start from NZ$586, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Check-in begins at 6:00 PM.

What time is check-out at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Checkout is at 3:00 PM.

Are there all-inclusive benefits at Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)?

Some rate plans available at this property are all-inclusive.

Where is Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) located?

Located in Balneário Praia do Pernambuco, this beachfront hotel is next to a golf course and within a 5-minute walk of Shopping Jequití and Mar Casado Island. Pernambuco Beach and Mar Casado Beach are also within 10 minutes.

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Reviews

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel) Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 351 out of 620 reviews
Rating 8 - Good. 192 out of 620 reviews
Rating 6 - Okay. 50 out of 620 reviews
Rating 4 - Poor. 9 out of 620 reviews
Rating 2 - Terrible. 18 out of 620 reviews

Reviews

Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb 3 nights RR.

Outstanding “on the beach” location. Outstanding beach. Great french food Great and spacious rooms. Wishing it would be a bit more affordable so I could stay longer…😊
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and beautiful beach to walk around. Views from the patio to the pool area/ocean were incredible. It truly was paradise. The only reason I did 4 stars instead of 5 was there’s not much to do during the week. The list of things to do states casino. We get there and we’re told it’s only open Friday and Saturday. That was misleading. Also it says golf course but it’s not part of them. Also misleading. Only one of the two restaurants is open during the week as well and there’s really no options to choose from there. Finally, I would like to see a hot tub. That was a disappointment
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, but definitely overpriced.

Overall, it was a good experience. However, i have to point out a few things. First, the Hotel is rated as a 5 start hotel, but it is more of a 4 star, in my opinion. It is very overpriced for what it offers. Crowded restaurants (only 1 option for the fullboard/all inclusive service), they had a problem with one of the two elevators on the Central Wing, so a LOT of wait time just to use the elevator. Only 1 pool, and no indoor or heated option (you have to pay extra to use the spa pool). Front desk staff didn’t help much on check in and did not explain how the full board system worked, and did not give all the information about hotel amenities. The hotel was super busy because of a conference and the restaurants were super full and did not accommodate all guests. The room was great (deluxe with ocean view), with an incredible view and very modern and clean. Sometimes, there was a light smell of sewage coming from the bathroom, but nothing major. In the end, we enjoyed our stay but it is DEFINITELY OVERPRICED. For the price we payed, I expected exceptional service and amenities, but was only great.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Haruka

Liked: Cleanliness, amenities, property conditions & facilities
Yes, and great experiences as always!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Aparecido

Disliked: Cleanliness, staff & service, property conditions & facilities
BS ...place
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Jaime

This hotel was fine, but leaking faucets, broken door locks, slow service, and limited dining (3 restaurants on site, but only one is open at certain times) kept it from being a luxury experience.
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

luis henrique

Disliked: Staff & service
Horrível
Stayed 1 night in Oct 2025
Verified

6/10 Okay

terezinha

Liked: Cleanliness, staff & service, room comfort

Esperava mais

Eu esperava mais do hotel, fiquei decepcionada. Pegamos uns dias de muito vento, piscina aquecida a base de pagamento por dia, cama muito mole, fazendo um buraco nas laterais e no meio mais alta! A refeição no festival bauxada santista foi de um preço bom, mas deixando a desejar na textura da carne e sabor. Sugestão da sobremesa não foi boa! A pizzaria não tinha chopp, no hotel um chopp dama horrível! Restaurante muito caro por pessoa fora a bebida. Os atendentes todos muito atenciosos e prestativos! Pelo preço esperava um hotel mais luxuoso. Ele é simples, Rústico e pouca atração! Cobrando no cartão ao entrar 4 mil reais, no check-out gastamos 1.100 reais, mas no nosso cartão ainda consta os 4 mil na nossa fatura! Viagem de aniversário e foi razoável Obrigada terezinha
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estrutura do hotel muito boa, facilidades por ser pé na areia, piscina muito boa. Minha estadia foi maravilhosa, estava na dúvida entre esse hotel e outro que me indicarão, mas o Jequetiba me surpreendeu. Recomendo tanto para casa como para famílias com crianças.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso Vamos voltar com certeza
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nascer do sol, esplendido

Nossa estadia foi excelente. A equipe foi super prestativa e nos atendeu super bem , era nosso aniversario de casamento, ganhamos espumante com frutas no quarto, foi impecável. A estrutura do hotel também é muito boa, e a vista é impecável, o nascer do sol dentro do quarto, praticamente.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem para aproveitar o hotel e seus entretenimen

Tudo muito confortável quarto com total black-out, as comidas com muitas opções.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tenha a experiência e permitam-se

Hotel 100% delicioso! Queria deixar um destaque aqui para a recepção e a pessoa Eliane. Ela pensou em TODOS os detalhes na experiência com o meu marido, na supresa, no detalhe e ainda deu cortesia como late checkout. Esses cuidados, nos proporcionaram uma estadia fenomenal.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

TARLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástica, equipe estrutura, muito bom. Estão preparados para receber famílias com crianças.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adoro!!!

O Hotel Jequitimar é simplesmente incrível! A experiência foi impecável do começo ao fim. A comida é deliciosa, com uma grande variedade de pratos bem preparados e saborosos. O conforto dos quartos é excepcional, garantindo noites de sono perfeitas. A praia em frente ao hotel é linda e super bem equipada com cadeiras e tudo que você precisa, ideal para relaxar. A piscina quentinha é um verdadeiro refúgio, perfeita para curtir a qualquer hora do dia. Simplesmente amei tudo e mal posso esperar para voltar!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

HELDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Réveillon 2024/25

Ótimo. Maravilhoso. Voltarei como certeza
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível !!!!!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Daniel

Liked: Cleanliness
Pior check in que vimos num resort nos últimos tempos. Quase 1 hora e meia na fila. Tentam compensar com espumante, mas não é o suficiente. O quarto, para ser bonzinho, é médio. Tem cara de anos 90, faltando uma boa modernização. O quarto é espaçoso, mas extremamente barulhento. Muito barulho vindo do corredor e quartos adjacentes. Falta piscina aquecida, a qual só existe no Spa, e custa 120 por pessoa para acessar. Fato é que não vale o valor pedido, encontram-se opções absurdamente melhores no litoral paulista por valores semelhantes. Só vale para o casal que precisa viajar com crianças gratuitamente. Para viagem de casal, esqueça!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Carlos Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom, mas dá pra melhorar.

Faltou um pouco mais de informações no check in, com relação a política de bebidas contratada, relação dos restaurantes disponíveis na estadia e o check out com relação aos lançamentos que seriam lançados e aonde se dirigir para efetuar o check out, o que não fica claro nas informações visuais do hotel, já que existem estações de atendimento dos dois lados. Descobrimos a opção de contratar o late check out por conta e a contratação também não foi digna de uma nota 10. No mais os funcionários são simpáticos e prestativos, com exceção de alguns seguranças da praia que mesmo dando bom dia duas vezes fazem questão de não responder. Contam com uma boa estrutura, a manutenção é percebida e portanto é um bom custo benefício, carecendo de pequenos detalhes para ficar excepcional.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local muito agradável

Muito boa mas as informações sobre os serviços e acomodação não foram claras inicialmente embora devo destacar que os funcionários foram muito simpáticos e atenciosos no decorrer da estadia.Os produtos oferecidos pelo hotel são excelentes.O maior problema foi ter encontrado uma BARATA circulando no café da manhã.
Stayed 3 nights in Aug 2024