Luxury Hotels & Resorts in Guanzhong Plain from NZ$148

The room was immaculate, the staff were absolutely terrific and there was not a thing that could be improved as everything was 100% good. The staff made our stay memorable, especially when a bag with cards and personal items was left in the safe. The staff went out of their way to get it courierd to our next hotel 1550Km away ….. absolutely amazing service. Thank you. Especial mention for Jenny Zehn who arrange our bag to catch us up 👍😁✅

Excellent- especially Joyce who was wonderful, making our stay fabulous

Fantastic stay at a lovely hotel. Staff are incredible. After a small misunderstanding which was our fault, they went over and above. Cannot recommend highly enough.

Huge room! Very modern and clean. Quality of fried food at breakfast buffet can be improved (dough not raised properly).

My wife and I stayed at the Gran Melia recently for our wedding anniversary. We were very impressed with the service we recieved. In particular, Joyce was very helpful in answering our questions, helping us find a bus, etc. We would certainly stay here again. One small thing that could be improved, was that although we were upgraded to the "Red Level" (which I recommend!), we didn't know that some of the Red Level benefits weren't available to those who received a free upgrade (such as the free...

Very helpful staff and nice room with all amenities, definitely will stay again.

Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.

The staff was friendly, welcoming and very good in communicating fast and efficient especially through we chat app . The breakfast was delicious , good variety and love the assorted individual yoghurt provided too . The daily housekeeping always keep the room 10/10 so clean and the towel change so well , the Asian fine dining restaurant they have was superb 👍 . The zen garden and elegant cultural heritage aesthetic is calming and relaxing during stay . The bed mattress, the nice clean crisp...

Appreciate the assistance and service received from Ms. Lynn (Commercial Director) during check-in and referral to excellent Indian restaurant (Diya) near the hotel.

Great hotel in a great location. Very friendly and helpful staff. There is plenty to see and do in and around the hotel. The airport is about an hour away. We took a taxi to the hotel at 150RMB. The hotel have a transfer service for 200RMB, take this option as you get a big clean saloon car instead of the small dirty taxi. My only disappointment about the hotel was the executive lounge. Food and drinks come out at 6pm and are promptly locked away at 8pm. A tad stingy in my books.

I really enjoyed Xian, I only stayed there for 3 days. Wish it would have been longer as there is so much to see. My stay in Shangri la Xian was exceptional, the customer service for check in and check out was good. The breakfast had so much options. The room was very comfortable. I definitely recommend the Shangri la Xian.

Rooms were fabulous. Extraordinary views and friendly staff. The best

A busy business hotel, though I stayed on a private trip with my wife. The hotel is and looks like a good quality hotel and we found the staff very attentive and keen to assist. The level of English spoken is varied but there is usually someone at the desk with a good enough grasp of the language. Whilst we were their the pool was closed for maintenance which was disappointing and they repopened it without letting guests know. The 'American' breakfast was comprehensive, if a little pricey for...