Dear Fidencio,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Jesús,Your fabulous ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We will pass on your great evaluation to our beautiful staff!Thank you very much.Wishing you a beautiful day, Jesús.Caring Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Francisco,We are thrilled your time with us was good.We endeavour to go above and beyond to ensure our guests have a memorable experience. Thank you very much!Hoping you visit us again very soon, Francisco.Warmest Greetings!Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Argelia,We are delighted to read your kind remarks about our hotel. We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.Thank you very much!Looking forward to your next visit.Warmest Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Luis,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear J,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Apreciado Jose LuisGracias por su comentario tan gratificante.Nos sentimos muy halagados con sus palabras y, a la vez, es para nosotros un premio a nuestra labor una reseña como la suya.Solo nos queda que vuelva pronto a visitarnos.Cordialmente, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Luis,Thank you very much for choosing us and sharing your review.Nonetheless, we regret to learn of your discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Lorraine,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear J,Many sincere thanks for your kind review. We take great pride in providing excellent service to our guests, so we are very glad to hear we succeeded with you! We look forward to welcoming you back soon. Kind regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Cesar,We really appreciate you sharing your fantastic feedback about your recent stay at our hotel.It is great to learn you were happy, our lovely staff will be informed.Thank you very much, we really look forward to welcoming you again, Cesar!Loving wishes,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Apreciado BenjaminEstamos contentos y satisfechos de que un huésped como usted nos haya valorado tan positivamente, pues observando sus palabras, deducimos que nuestro objetivo se cumplió, y, conseguimos que disfrutara de una excelente estancia entre nosotros.Ahora estamos esperando que vuelva a visitarnos y, poder así ofrecerle una nueva experiencia inolvidable.Cordialmente, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Quetzal T,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Elvia,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we can assure that we do check daily our food offer, combining quality and variety catering for all tastes. Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear David,we appreciate you taking the time to share your review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Alfonso,Thank you for your review. We are really glad to learn that overall you enjoyed your experience during your stay at our Hotel Riu Plaza Guadalajara! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear javier,Thank you so much for your words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Larry,Thank you very much for taking time to tell us about your stay.We do our best to provide an excellent service experience, therefore, it is disappointing to read that you found aspects to be below both your expectations and our standards. Please accept our apologies for any dsicomfort.Your review will be revised further, as we hope that you will give us another chance to host you and to redeem your confidence in us.Best Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Desiree,Thank you for sharing your experience with us!Our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to resolve this. We hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Jose Jr,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Benjamin,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Apreciado AlejandroGracias por sus palabras, Nos alegramos mucho de saber que, durante sus vacaciones, sus necesidades estuvieron cubiertas y, disfrutó, de una maravillosa estancia entre nosotros.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Gabriel, Thank you for taking the time to let us know about your stay. We really appreciate the highest rating on Expedia and your kind words about our hotel.It is our hope that we will continue to be your hotel of choice in the future.Yours Truly, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear John Fernando,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Your review inspires us to continue our commitment to excellence, and we look forward to welcoming you back to any of our locations for another exceptional experience.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Jose,We feel truly valued with their scores, since we do daily teamwork that requires a significant effort of dedication and professionalism.That is why we sincerely thank you for the time you have given us and we hope that you will visit us again soon and offer you a wonderful experience with us.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Argelia,We sincerely appreciate your kind words. Your review deeply motivates us to persevere on our journey and we eagerly anticipate the opportunity to welcome you back to any of our facilities to provide you with another exceptional experience.Please be assured that your comments are noted and will be addressed with the relevant departments.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager