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"It was great"

"Loved the coffee place in the morning and the in house restaurant for dinner. Loved having the pool table and fun decor around. "

"Unfortunately I was in a anxious state when I made reservations and actually meant to book for April 13-14, and did not stay there on the 6-7. I was charged… I get it but I like the hotel and rebooked for the 13-14. I would love to get some of my money back for the incorrectly booked dates. Thanks ."

"Everything's perfect "

"The hotel is classic, the location is great, the room is standard, but the draping fell off, but otherwise, it was a great experience"

"Everything was great except i reserved and paid for a king bed room. To only recieve a double bed room. Hotel staff said it was cause i booked thru a thrid party "expedia." Main reason i chose hyatt was due to the room layout."

"Room size was amazing but the condition of the bathroom and sink were a little subpar but nothing too crazy. They do use multi-use toiletries and I personally think that's unsanitary and refuse to use them. The handsoap was very obviously watered down. The only good thing for breakfast was the bagels and cereal but ita typical hotel food so take that for what it is. No free parking, we paid $62 for the garage right next door (which was convenient at least). The elevators did take forever (this was the most annoying thing about my stay, so nothing major).The staff were friendly and I had no real issues. It's in a good place downtown so very walkable. About 5 minutes from the Duke Energy place walking normally. I stayed with my husband and 4 year old and would stay agin. "

"The Covington as a whole is lovely. Next time we will try the primary hotel instead of North by Covington. While the accommodations were lovely and provided space beyond our needs, there was a lot of noise from other rooms (showers, walking, conversations, doors slamming). The balcony was nice to have with the spring weather. The car service was exceptional! Staff was responsive and accommodating. We loved the neighborhood. "

"Idk who they paid for their 9/10 score. The property is run down and dirty. Breakfast was gross. Tasted like it was all made in a microwave. Pool is so heavily chlorinated your nostrils and eyes burn just walking in there. I couldn’t even hardly stay in there for my child to swim and wasn’t comfortable putting my toddler in. I was very disappointed. That was the main reason we chose a hotel. Definitely would not recommend. "