Reception

Reviews of Comfort Inn And Suites Griffin

2.5 out of 5
Comfort Inn And Suites Griffin
1906 N Expressway Spalding, Griffin, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 71 out of 161 reviews" "
Rating 8 - Good. 47 out of 161 reviews" "
Rating 6 - Okay. 28 out of 161 reviews" "
Rating 4 - Poor. 6 out of 161 reviews" "
Rating 2 - Terrible. 9 out of 161 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin

Travelled with family
Disliked: Amenities
Property was old and needed renovation. There was an apartment build ten feet from my window. Breakfast was horrible, waffles but no syrup? 3 old looking apples was the fresh fruit choice, eggs were old and crumbly. Place was clean overall, seemed to be in a bad part of town.
Stayed 1 night in Apr 2024

6/10 Okay

carol

Disliked: Amenities
The check in was great the person working the front desk was friendly and helpful. The room was not that clean my pillows smelled bad, bathtub was dirty, carpet was dirty and worn . Also my check out was 11 am . I put do not disturb in my door and house keeping knocked until I opened and said they were checking rooms . I was taking my shower when that happened very disappointing. Everything else was ok .
Stayed 2 nights in Apr 2024

8/10 Good

James Wayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was quiet
Stayed 4 nights in Mar 2024

8/10 Good

Carla

Liked: Staff & service
Needs updated , needs mat in bath tub
Stayed 1 night in Mar 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service, property conditions & facilities
Room had several areas that looked to be missed during cleaning.
Stayed 1 night in Mar 2024

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, staff & service
The hair dry was defective. I actually had flames coming out. They did take it out of the room right away. Breakfast was not good.
Stayed 3 nights in Feb 2024
Response from Christy on 21 Mar 2024
Thank you for staying with us at the Comfort Inn and Suites. We have taken the steps to remove the hair dryer. We have replaced the hair dryer.

6/10 Okay

Iisha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing but the cleanliness wasn’t the best.
Stayed 2 nights in Feb 2024
Response from Christy on 6 Mar 2024
Thank you for staying with us at the Comfort Inn and Suites. We are currently working on the issues you had with us.

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Steve on 27 Feb 2024
Thank You so much for your feedback! Hopefully, we'll get a chance to improve your impression of our accommodations.

10/10 Excellent

Thomas, Lombard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport
Stayed 1 night in Feb 2024
Response from Christy on 7 Feb 2024
Thank you for staying with us at the Comfort Inn & Suites. We are glad you enjoyed your stay. We hope to see you in the future.

6/10 Okay

Megan

Stayed 1 night in Jan 2024
Response from Stephen on 9 Feb 2024
We appreciate your feedback about your stay with us. We hope to have another chance to make a more favorable impression.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience. Ray helped us get checked in at the front desk and answered all questions we could possibly have.
Stayed 1 night in Dec 2023
Response from Christy on 31 Jan 2024
Thank you for staying with us at the Comfort Inn & Suites. We are glad you enjoyed your stay. We hope to see you in the future.

10/10 Excellent

Anterrio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Stephen on 9 Feb 2024
Thank you so much for your feedback. We hope to see you soon.

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to our event. Friendly and helpful staff. Room was clean. The room did smell like a smoker had stayed in it.. not sure what the hotel could do about this- but I would have definitely charged them more so that they can remove the smell.
Stayed 1 night in Nov 2023
Response from Christy on 29 Nov 2023
Thank you for staying with us at the Comfort Inn and Suites. We are glad you enjoyed your stay. We have taken care of issue you had encountered.

2/10 Terrible

Michelle, Northborough

Stayed 1 night in Nov 2023

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Christy on 29 Nov 2023
Thank you for staying with us at the Comfort Inn and Suites.

8/10 Good

Aja

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet, rooms were clean, and the staff was friendly. The breakfast is basic but it gets the job done. It is dated but it was clean and affordable. I would stay again.
Stayed 2 nights in Nov 2023
Response from Christy on 29 Nov 2023
Thank you for staying with us at the Comfort Inn and Suites. We are glad you enjoyed your stay.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly but a little more accomodating
The best part of the hotel is the staff. Roy is just friendly, welcoming, and fabulous. The accomodations are slightly above budget hotel, walls are thin and you hear quite a bit of road noise if you face the expressway. The room was mostly clean but bathroom floor was sticky like maybe mop water needed changed but otherwise everything else was fine. As a solo traveler I felt safe and all the amenities I would need such as reliable internet, comfortable bed, clean towels and such, were more than adequate. The breakfast is continental but with a few added hot options such as eggs, sausage, and the ability to make your own waffle. There are plenty of dining options nearby and Door Dash will deliver from multiple restaurants. Overall, I would stay again.
Stayed 3 nights in Oct 2023
Response from Christy on 29 Nov 2023
Thank you for staying with us at the Comfort Inn and Suites. I am glad to hear you enjoyed your stay.

4/10 Poor

Larry, Hickory

Disliked: Cleanliness, staff & service, property conditions & facilities
I know Griffin has a limited clientele, however, this property simply does not live up to the new COMFORT INN standards
Stayed 1 night in Oct 2023

2/10 Terrible

Terrance

I didn’t stay because I couldn’t check in early
Stayed 1 night in Oct 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was fast. The guy was nice. The room was clean. At check out I was informed there was no WiFi for the weekend, at breakfast the next 2 days there was no milk for the cereal. But other than that I enjoyed my stay. The bed was comfortable. I would stay there again.
Stayed 2 nights in Oct 2023
Response from Christy on 29 Nov 2023
I apologize for the internet and not having milk. We have got all the issues fixed. I am glad to hear you enjoyed your stay.

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel needs MAJOR updates. The carpets and sofa were horrible. Dirty and all kinds of spots. PLEASE UPDATE!!
Stayed 1 night in Oct 2023

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a basic hotel. Breakfast choice very limited.
Stayed 3 nights in Oct 2023

6/10 Okay

Ana

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Disliked: Cleanliness
This hotel needs repairs. A lot of them. The plumbing in shower was not secured. Floors in kitchen and bath had things spilled on when we arrived and had not been mopped. Furniture in room very used and uncomfortable but the bed was very comfortable
Stayed 2 nights in Sep 2023

6/10 Okay

Chris

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The desk staff were great. The dining area was lacking. Part of the equipment didn't work. There was limited food even at the early times that it was offered. The room had a terrible odor. The air only worked part of the time.
Stayed 4 nights in Sep 2023

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the smell of it
Stayed 2 nights in Sep 2023

6/10 Okay

RICHARD

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was difficult! Parking lot was congested!! Weed smell on every floor!!!
Stayed 1 night in Sep 2023

6/10 Okay

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was just okay. I appreciated the spaciousness of the king suite. Sort of outdated. The lamp lights were mismatched, not a huge deal but noticeable. Front desk was very kind.
Stayed 2 nights in Sep 2023

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. I would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Rhashawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Thomas

Stayed 3 nights in Jul 2023

4/10 Poor

Ruthie

Stayed 2 nights in Jul 2023

6/10 Okay

Christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we arrived to our room, it smelled of pot. Person next room was actively smoking pot which was not allowed. The staff spoke with the person but they continued to smoke. We were moved. The bathroom had broken tile. Almost cut my foot. Bath towels were damp and one looked like it had been used to wipe the floor. Staff was wonderful, but the hotel is 8n serious need of updating.
Stayed 4 nights in Jul 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, Happy Stay.
Overall it was a good place for my family and I to stay. The staff is friendly and very helpful and it’s very clean. It less than 5 minutes from stores and shops and 10 minutes from the Atlanta Motor Speedway. I would recommend this place to others and will stay here again.
Stayed 7 nights in Jun 2023

2/10 Terrible

Larraine

Stayed 1 night in Jun 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean.
Stayed 7 nights in Jun 2023

6/10 Okay

Sitellight

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night. Our room had no garbage bags, no shampoo, no conditioner or bodywash and the mirror was broken.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn & Suites, Griffin, GA
Ray was working the front desk when I arrived and he was very professional, helpful, and polite. Check-in was extremely easy and Ray had my room keys ready relatively quick. The room was nice and clean with the air conditioning temperature being excellent. The bed was very comfortable and even though we didn't use the microwave or refrigerator during this stay these appliances were easily accessible. We requested a handicapped accessible shower, but the design and installation was poor because the shower wasn't wide enough and shower hand wand was mounted up high and the angle could not be adjusted. After being in the shower for three or four minutes water was running out across the entire bathroom floor which made a slip hazard. The continental breakfast was very good both days and we were provided a variety of things to eat. Check out was extremely easy.
Stayed 2 nights in Jun 2023

2/10 Terrible

Ann

Stayed 1 night in Jun 2023

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Paint peeling in the bathtub, privacy curtains broken, big stain trail from the bathroom through the room, couch not comfortable. Hardly qualifies as a "suite". not a single USB charging port. inadequate lighting. B-Fast was eggs from a carton - waffle machine was not working. mostly black bananas. In short, the staff were very nice, but the property itself needs some investment in updates. I won't be going back.
Stayed 1 night in Jun 2023

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities
Registrar was polite; bed was relatively comfortable; old dingy furniture; no hot water; tub/shower needed replacing (did not use it). Drab & dark entry. Will not stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent will be back!
Excellent handicap, smelled great, comfy beds, cool it had the dish channel changer.
Stayed 2 nights in Jun 2023

8/10 Good

Billy

Stayed 1 night in Jun 2023

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Robyn

Stayed 1 night in May 2023