Griffin Heights Hotels, Tallahassee

"Breakfast is good, adding meat would make it excellent."

"Excellent experience, friendly staff. "

"Arrived at property on Mother's Day, the desk clerk was very nice, sorry I didn't get her name. Checked in and went to the room, that's when the issues began- the room wasn't really cleaned, the trash can was full, a toothbrush on the floor. Back to desk and explained to the clerk, she changed my room- this room was clean. Other issues were the tub needs to be replaced- very dirty looking, room door handles were corroded and need replacing, possibly paint the rooms. The view of the lake was beautiful."

"The the hotel is very nice and clean very good Staff and the location is great. Service is great thank you."

"Staff didn't mind helping when locked out and always willing to help and solve issues expeditious."

"Love having two televisions. Nice room with sectioned off couch area."

"Too noisy - impossible to sleep with freeway noise even with earplugs. If your room faces the freeway you won't sleep at all. Wonderful rooms and staff but no soundproofing."

"Bed has flea’s contacting front desk the man was real rude and disrespectful did not wanna help kept saying “you people” when I asked to switch rooms he said he can’t authorize that when I ask to speak with a manager he said you people always want a manager he’s not contacting his manager because they never had complaints before as if he wanted us to chase the flea and catch it to bring you him to see it I asked for my money back he didn’t want to give me that back as well so we left I was not staying in a bed with fleas I will file a complaint"

"The rooms were disgusting and smelled horrible. I had to get them to move my rooms because the first ones smelled like smoke. The second rooms were filthy and I spent over an hour to clean and make them livable when I shouldn’t have to. The property also authorized two charges on my card before check in and when I asked why they tried to falsify terms and conditions stating that this is part of their policy since they are “overbooked.” Management is no help. You have to reach out to them for days to even get a response. All staff besides the cleaning staff are virtual. Horrible property, horrible customer service and overall horrible experience. "