"We had weather conditions via the ship causing us a 6 hrs delay for check in. They kindly waited for us to get in to our room before leaving for the night. Excellent communication and customer service. "
"We really enjoyed our stay here. Great location just 2 minutes walk from the sea front. Bars and restaurants very close by. The Venetian harbour only took about 10 minutes to walk there so really accessible from the hotel. Rooms were spacious, modern and clean. The included breakfast was really good too, so much choice we were very impressed. Staff all very helpful and friendly. Couldn’t fault it. Small hotel but everything we needed for our stay."
"Mixed feeling about this hotel. Rooms are nice but you have to call and ask for everything (we had to ask for shampoo and shower gel , it was not in the room). The front desk staff were not super friendly on our check in day (they had a back and forth with our friend). Location is good and you can walk to Naxos main town. "
"My stay at this hotel was extremely disappointing. There was ongoing construction throughout the property, which was never clearly communicated beforehand. To make matters worse, the elevator was not working, which was very inconvenient—especially when traveling with a disabled person. The entire place was filled with dust from the construction, making it feel unclean and uncomfortable. This hotel should not be accepting guests while in this condition. Save your money and stay somewhere else."
"Enjoyed our stay very much. Staff super friendly, welcoming, helpful, and polite.
Breakfast was very good. If I had one suggestion, it would be to reduce the amount of desserts and sweets offered and replace with more hot food options such as waffles/pancakes, omelets to order etc. however, this was low season so I guess there is a concern about wastage "