Exterior

Reviews of The Victorian House

2.5 out of 5
The Victorian House
212 Renfrew Street, Glasgow, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 1000 reviews" "
Rating 8 - Good. 417 out of 1000 reviews" "
Rating 6 - Okay. 201 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nazzareno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff makes a difference
I appreciated the rapidity with which the staff responded to my issues. For example, on two occasions I had no hot water, but they resolved it within 5 minutes. I appreciated the peace of mind that came with having a 24-hour reception desk.
Stayed 8 nights in Oct 2023

8/10 Good

tim

Travelled with family
Staff were helpful and attentive to all our concerns and needs
Stayed 2 nights in Oct 2023

8/10 Good

James D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay there. The house is conveniently located and was easy to get to and to get around from. Take the full breakfast as it is VERY generous and will get you through the day of hiking the streets, many of which are steeper than you might think,
Stayed 2 nights in Sep 2023

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly, the bedding was comfortable and clean. The building could have used a little sprucing up but overall it was very good.
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice character property, well situated and the reception staff were very friendly and helpful. We booked a budget room which was fine apart from the shower which had a curtain; a shower screen would be an improvement. Nice towels. We liked that tea and coffee making facilities were in the room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

GERARD ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Greg

Stayed 3 nights in Sep 2023

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and room was as advertised. Will be staying here whenever in Glasgow!
Stayed 2 nights in Sep 2023

8/10 Good

Deirdre

Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 1 night in Sep 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and kind and the hotel was spotless. It was quiet and tucked away but Sauchiehall St was 2 mins away and you could walk to Kelvingrove park and gallery. I would stay there again.
Stayed 3 nights in Aug 2023

8/10 Good

Ehutton@gmail.co.UK

Stayed 2 nights in Sep 2023

2/10 Terrible

Dean

Stayed 1 night in Sep 2023

10/10 Excellent

M

Stayed 2 nights in Aug 2023

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Crash Pad.
Ideal place to crash after a weekend sesh.
Stayed 1 night in Aug 2023

2/10 Terrible

Joanna

Travelled with family
Liked: Staff & service
We were located ar tge front of the property and the fro t doors constantly banged everytime somebody came and went. Not good for sleep at all.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff at the Victoria House were so friendly and accommodating. We arrived very early due to the overnight train, they stored all our bags for us. We had a lot of large suitcases and we were reassigned another room on the ground floor so we did not have to take them all upstairs. The hit cooked breakfast was delicious.
Stayed 1 night in Aug 2023

10/10 Excellent

Mustapha

Stayed 1 night in Aug 2023

2/10 Terrible

Colin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from . on 8 Aug 2023
Did not even stay as you booked for 2 people when in fact it was for 4should not be able to give reviews if guest did not even stay

8/10 Good

Brian

Liked: Cleanliness, staff & service
Nice place to stay 👌
Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs.
Stayed 1 night in Jul 2023

10/10 Excellent

C

Stayed 2 nights in Jul 2023

8/10 Good

Olu

Stayed 2 nights in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023

10/10 Excellent

Renee

Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff!
Stayed 1 night in Jul 2023

10/10 Excellent

Vikram

Stayed 1 night in Jul 2023

8/10 Good

lacey

Stayed 3 nights in Jul 2023

10/10 Excellent

Hannah

Stayed 3 nights in Jul 2023

10/10 Excellent

lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great place highly recommend
Stayed 3 nights in Jul 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff. Very helpful with positive attitude. Place old but looking good and clean. Good location close to main Glasgow streets and a bit hidden from noise.
Stayed 1 night in Jul 2023

10/10 Excellent

Graeme

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our receptionist yesterday afternoon was absolutely lovely, an helpful. Thank you for making the long train journey a little bit nicer :) x
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent from start to finish. I arrived very late as I was travelling from London that evening, I had phoned to say I would be arriving late, but my train was slightly late as well. No problem, I had a friendly welcome and got to my room quickly. The room was clean and comfortable with everything I needed. The only concern I had was no hot water on my first morning, however this was just a case of needing to let the water run, then it was perfect. It is a great location, you can walk wherever you want to go In Glasgow, which is perfect for me. All members of the team were friendly and helpful with any questions and requests that I had. So overall I was very happy. I will definitely stay there again when I am in Glasgow and I recommend anyone else to do the same.
Stayed 2 nights in Jul 2023

6/10 Okay

Nicola

Travelled with family, Travelled with group
The property was good no problems no tea or coffee in room but kettle and cup bed was clean and comfy would definitely stay again, bathroom had a funny smell and definitely needs up dated broken tiles on the floor not foot for bare feet in the dark but over all good night stay
Stayed 1 night in Jul 2023

10/10 Excellent

Anuj, Hyattsville

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very easy and fast. Staff at reception were great and answered all the questions to help me navigate my city sightseeing plans. Thanks, Anuj
Stayed 1 night in Jun 2023

8/10 Good

Odvogmed

Liked: Cleanliness, staff & service
I think they did their best to keep the property as clean as much. Because the property itself is quite old, running since the Victorian era.
Stayed 4 nights in Jun 2023

10/10 Excellent

Eilidh

Stayed 2 nights in Jun 2023

2/10 Terrible

paula

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel was difficult to find , it resembled a youth hostel , the photos on the web site resembled nothing like it in real life , i saw mice , avoid ay all costs
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Staff & service, room comfort
Victorian house glasgow
The stay was great just a few plumbing issues and the toilet made a racket when flushing and the tv didn’t work 😂 but overall it was great
Stayed 1 night in Jun 2023

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023

6/10 Okay

Simona

Stayed 1 night in Jun 2023

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean good hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
It was a wonderful stay, centrally located in the city with plenty to do and plenty to see in the direct area. I took the liberty to walk to and from locations while I stayed here and highly enjoyed the city and the location of this stay. Towards the end of my trip, I felt as though I really knew the city! The staff is kind and the quality of my room was immaculate. Highly recommend!
Stayed 4 nights in Jun 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast.
The only complaint i have is that the TV was not working,I must say the breakfast was amazing, probably the best I've ever had in a hotel.
Stayed 1 night in Jun 2023

8/10 Good

sungsik

Stayed 3 nights in Jun 2023

6/10 Okay

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive parking, website needs updating.
Would have been a higher rating if not for the misinformation about parking. Website stated it was £6 per day but when arriving receptionist had to tell us it recently changed and the parking was drastically more expensive. Spending £52 between Friday and Sunday compared to the £18 we were expecting to spend is a big difference, we might not have even bothered to drive if the correct information was actually on the website
Stayed 2 nights in Jun 2023