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"I didn't drive. Was close to public transit. Had construction going on in front of hotel, but wasn't given prior warning. Made getting in & out difficult. Came to check in & system was down, leading to a delay in getting our rooms."

"The shower was extremely small. I am only 5 ft but my husband is 6ft and it was difficult for him to move around. The bed was comfortable, but the blanket or comforter was really thin."

"Rooms were nice and staff was very friendly. Buffett breakfast wasn’t great but it was average, I wish buffet food was hotter."

"I absolutely enjoyed every bit of my stay in Niagara Falls. When I arrived at the hotel everyone was so friendly and welcoming. When it was time to checkin there was a $100 deposit due for EACH NIGHT of the stay that I wasn’t aware of and definitely didn’t budget for but I mean what can you do. Then they offered me a better view on the 40th floor for an additional $200 per night not including the over $500 that I already paid which was very confusing. The manager took it down to $100 per night and I still wasn’t budgeting to spend an additional $400 on my hotel stay alone. Food and experiences were the most important to me. But the corner view of the horseshoe was great, the room was lovely and I enjoyed the liveliness of the hotel. The food wasn’t very tasty for the price in my opinion but I had a great Mother’s Day weekend. We did maid of the most, behind the falls and the Skylon tower. 10/10. Oh and parking was $35 per night to park at a lot offsite and $100 per night for garage parking at the hotel"

"Too busy and hard to get around if you don’t know where exactly you need to go. "

"Sheets were stained but had been washed? Still not the best to see a pencil/pen heart in your sheet. The staff were great at check in and check out. People were complaining of noise and construction but it’s downtown so that’s kind of going to happen."

"Staff was nice"

"Have been here many times and will continue to return. The staff are all very pleasant and accommodating. The rooms are always clean and the beds so comfortable. The location is good for everything we want to do in Toronto. And best of all the price is very reasonable for downtown Toronto. Highly recommend."

"Room needed a bit of TLC. Headboard was torn in a few places but overall we had a nice room. Great size. "