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Reviews of Super 8 by Wyndham Mt. Carmel IL

2 out of 5
Super 8 by Wyndham Mt. Carmel IL
937 Enterprise Ln, Mount Carmel, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 161 reviews" "
Rating 8 - Good. 65 out of 161 reviews" "
Rating 6 - Okay. 10 out of 161 reviews" "
Rating 4 - Poor. 3 out of 161 reviews" "
Rating 2 - Terrible. 8 out of 161 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly & accomidating
Stayed 2 nights in Apr 2024
Response from Super 8 Mt. Carmel IL on 15 Apr 2024
Thank you very much for taking the time to give us your feedback, we really appreciate it. Glad to see that you enjoyed your stay with us. Hope to see you again in the future. Safe travels and have a good day.

8/10 Good

Genny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and clean. Only thing i didnt like was the early check in, u cant do unless u pay more...
Stayed 1 night in Mar 2024
Response from Super 8 Mt. Carmel IL on 11 Mar 2024
Thank you for taking the time to give us your feedback, we appreciate your business. Hope you enjoyed your stay with us. Safe travels and have a good day.

2/10 Terrible

Nikola, Kokomo

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I don't normally write bad reviews, but this was an unusual situation. We had rooms booked for our extended family for our mother's funeral. One young family arrived at midnight with their ESA dog and were denied a room. The website clearly stated that these animals were allowed, but the manager refused my nephew, his wife and their 3 year old son a room because they had this small Emotional Support Animal. I will never stay at this hotel again with this manager/owner. He was not compassionate or caring for this young family (or for their grief) and that is intolerable.
Stayed 6 nights in Feb 2024
Response from Super 8 Mt. Carmel IL on 19 Feb 2024
Thanks for staying with us. On the website it says Service Animals are allowed but not pets. All the websites have been checked and they all say no pets allowed but service animals are.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Sep 2023
Response from Super 8 Mt. Carmel IL on 3 Oct 2023
Thank you so much for taking the time to give us your feedback, we really appreciate it. Hope to see you again in the future if you are back in the area. Safe travels and have a good day.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this clean and comfy hotel
We had an excellent one night stay in this clean, family-run hotel. The room was great and had everything we needed to be comfortable. I like that the refrigerator is much larger instead of those tiny ones that freeze all of your food. Thanks!!
Stayed 1 night in Sep 2023
Response from Super 8 Mt. Carmel IL on 16 Sept 2023
Thank you very much for the kind and positive feedback, we really appreciate it. So glad to see that you enjoyed our hotel while you were here. The fridges are very nice, we changed them early this year. Hope to see you again in the future. Have a good day and safe travels.

6/10 Okay

Mary

Stayed 1 night in Sep 2023
Response from Super 8 Mt. Carmel IL on 3 Oct 2023
Thank you for taking the time to give us your feedback, we appreciate it. Hope to see you again in the future. Safe travels and have a good day.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2023
Response from Super 8 Mt. Carmel IL on 31 Aug 2023
Thank you so much for taking the time to give us your feedback, we really appreciate it. Hope to see you again the next time your in town. Safe travels and have a good day.

6/10 Okay

Dana

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2023
Response from Super 8 Mt. Carmel IL on 15 Aug 2023
Thank you for taking the time to give us your feedback, we appreciate it. Hope you have a good day and safe travels.

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Aug 2023
Response from Super 8 Mt. Carmel IL on 14 Aug 2023
Thank you for your time, we appreciate your feedback. Glad to see that you enjoyed our hotel and staff. Hope to see you again the next time you are in town. Have a good day and safe travels.

8/10 Good

Patti

Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2023
Response from Super 8 Mt. Carmel IL on 20 Jul 2023
Thank you for taking the time to give us your feedback, we appreciate it. Glad to know everything was good. Have a great day and safe travels.

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They work hard to keep motel clean, fresh, updated, repaired. Friendly staff, good beds, lots of hot water, ok breakfast. Will return
Stayed 2 nights in Jul 2023
Response from Super 8 Mt. Carmel IL on 17 Jul 2023
Thank you so much for the kind words about us here, we are so appreciative that the hard work is noticed. I am glad to see that you enjoyed your stay with us. I hope we will be seeing you again in the future when you are back in the area. Have a great day and safe travels.

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice except for the moldy smell. Hotel was very clean and quiet. Staff was very nice. We would stay there again.
Stayed 1 night in Jul 2023
Response from Super 8 Mt. Carmel IL on 11 Jul 2023
Thank you for taking the time to give us your feedback, we appreciate it. The smell was probably from the rain and high humidity we have had, I am sorry. I hope we will see you again in the future. Safe travels and have a good day.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Super 8 Mt. Carmel IL on 6 Jul 2023
Thank you so much for taking the time to give us your review, we appreciate it. Glad to see you enjoyed your stay with us. Hope to see you again in the future. Safe travels and have a good day.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy our stay when we visit the area. We look forward to the next time. The staff is always friendly and make you feel welcome. The rooms are nice and comfortable. Very quiet and relaxing.
Stayed 2 nights in May 2023
Response from Super 8 Mt. Carmel IL on 29 May 2023
Thank you so much for the kind and positive review, we greatly appreciate it. So glad to see that you enjoyed our hotel and staff while you were here. We look forward to seeing you again in the future. Safe travels and have a great day!

8/10 Good

Frederick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2023
Response from Super 8 Mt. Carmel IL on 22 May 2023
Thank you for taking the time to give us your feedback, we appreciate it. Hope to see you again in the future. Have a good day and safe travels.

10/10 Excellent

Karlee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and will chat your ear off. Made me feel very safe and comfortable.
Stayed 1 night in May 2023
Response from Super 8 Mt. Carmel IL on 19 May 2023
Thank you for the feedback, we really appreciate it! So glad you enjoyed your stay with us. Hope to see you again in the future. Safe travels and have a good day!

10/10 Excellent

Patti

Liked: Cleanliness, property conditions & facilities
Home town
Stayed 1 night in May 2023
Response from Super 8 Mt. Carmel IL on 9 May 2023
Thank you for taking the time to give us your feedback, we really appreciate it. Hope to see you again the next time you are in town. Safe travels and have a good day.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, clean and comfortable.
No-frills, and needs a bit of a refresh, but clean and comfortable. Enjoyed having extra pillows available in room without having to ask. Nice size fridge and microwave. Great option for a quick family trip. Check in was fast and clerk was very friendly. This was the second time we’ve stayed here and we’ll be back.
Stayed 1 night in Mar 2023
Response from Super 8 Mt. Carmel IL on 13 Mar 2023
Thank you so much for the kind and positive feedback, we greatly appreciate it. So glad that you enjoyed your stay. We look forward to serving you again in the future when you are back in the area. Have a great day and safe travels!

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Super 8 Mt. Carmel IL on 20 Feb 2023
Thank you so much for taking the time to give us your feedback, we really appreciate it. Glad to see you enjoyed your stay with us. Hope to see you again in the future. Safe travels and have a good day.

10/10 Excellent

Janice F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone here is so friendly & helpful...had everything we needed. We always stay here when we're in town for family visits.
Stayed 1 night in Feb 2023
Response from Super 8 Mt. Carmel IL on 4 Feb 2023
Thank you so much for taking the time to give us your feedback, we really appreciate it. Glad that you guys enjoyed your time with us while you were here, sorry for the circumstances of your visit. Hope we will see you again in the future. Safe travels and have a good day.

6/10 Okay

Cedric

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Super 8 Mt. Carmel IL on 5 Dec 2022
Thank you for taking the time to give us your feedback, we appreciate it. Hope to see you again in the future. Safe travels and have a good day.

10/10 Excellent

Caron

Stayed 1 night in Dec 2022
Response from Super 8 Mt. Carmel IL on 5 Dec 2022
Thank you for taking the time to give us your feedback, we really appreciate it. Glad to see that you enjoyed the time you spent with us. We hope to see you again in the future. Safe travels and have a good day.

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, good service
Stayed 1 night in Aug 2022
Response from Super 8 Mt. Carmel IL on 29 Aug 2022
Thank you for taking the time to give us your feedback. Hope to see you again in the future if you are ever in the area. Safe travels and have a good day.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, but comfortable. Would stay again
Quick family trip with a toddler. Front desk clerk was friendly during check in. Unfortunately, no elevator, but our room was located near the stairwell. Room was clean. Bed, chair, desk, dresser, and fridge/microwave. It was so nice to have a larger-sized fridge and microwave available in room. Basic breakfast (pastry, cereal, waffle maker, fruit). No frills, but the king bed was very soft and extra pillows were available in-room. We enjoyed our stay and would stay here again if the chance came up. Thank you!
Stayed 1 night in Aug 2022
Response from Super 8 Mt. Carmel IL on 29 Aug 2022
Thank you very much for the kind review, we really appreciate it. Glad that you were happy with the room and the cleanliness during your stay. It is always nice to know that our guests are happy. We look forward to seeing you again in the future. Safe travels and have a good day.

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This stay was my second time in 2 years. When the family parks at my brother’s home for a few days, I stay at the hotel as there are not enough beds at his home. However, the drive to/from the hotel is so short and convenient. And, best of all, the hotel is clean, attractive, and comfortable.
Stayed 2 nights in Aug 2022
Response from Super 8 Mt Carmel IL on 22 Aug 2022
Thank you so much for the kind and positive feedback, we are extremely grateful. So glad to see you enjoyed your time with us. Hope we will see you again next time your in town. Safe travels and have a great day.

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jul 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice place and we could not have been happier with our stay. We can’t wait to return. Friendly staff, clean rooms and some really pretty plants to admire in the lobby.
Stayed 2 nights in Aug 2022
Response from Super 8 Mt Carmel IL on 15 Aug 2022
Thank you so much for the kind and positive words about us here at the Super 8, we really appreciate it. We are so glad to see that you enjoyed your time with us. Hope we will see you again in the future. Safe travels and have a good day.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff Comfortable bed No complaints
Stayed 1 night in Jul 2022
Response from Super 8 Mt Carmel IL on 25 Jul 2022
Thank you so much for the kind compliments, we really appreciate it. Glad to know you enjoyed your time with us. Hope we will see you again in the future. Safe travels and have a good day.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Super 8 Mt Carmel IL on 6 May 2022
Thank you for taking the time to give us your feedback, hopefully we will see you again. Safe travels and have a good day.

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is awesome ❤️
Stayed 1 night in Apr 2022
Response from Super 8 Mt Carmel IL on 5 May 2022
Thank you so very much for this kind compliment! Hope to see you again! Safe travels and have a good day.

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. I was happy with our stay.
Stayed 1 night in May 2022
Response from Super 8 Mt Carmel IL on 4 May 2022
Thank you so very much for the kind words about our hotel, so nice to hear. Hope we can see you again in the future when you come back to the area. Safe travels and have a good day.

10/10 Excellent

Vonda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean inside and out.
Stayed 1 night in Apr 2022
Response from Super 8 Mt Carmel IL on 29 Apr 2022
Thank you so very much for the kind review, we really appreciate it. Hope we will see you again in the future. Safe travels and have a good day.

10/10 Excellent

Jennice

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Feb 2022
Response from Super 8 Mt Carmel IL on 23 Feb 2022
Thank you for taking the time to give us your feedback, we appreciate it. Hope to see you again in the future. Safe travels and have a good day.

10/10 Excellent

Isadora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was was clean.
Stayed 1 night in Nov 2021
Response from Super 8 Mt Carmel IL on 3 Nov 2021
Thank you so much for taking the time to give us your feedback. It is always nice to see a positive review. We hope to see you again in the future. Safe travels and have a good day.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

6/10 Okay

Tammy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was ok just was ant infested! Checked out early due to ants all over over room including my bed!
Stayed 3 nights in Aug 2021
Response from Super 8 Mt. Carmel IL on 17 Aug 2021
I am so sorry, we are working on trying to get them gone completely. A mix of the weather, where we are, and other guests leaving food out has just brought them in unfortunately. I do apologize for the inconvenience and I hope you have a good day.

8/10 Good

Andres

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wish you had elavator
Stayed 7 nights in Jul 2021
Response from Super 8 Mt. Carmel IL on 3 Aug 2021
Thank you for the feedback, we really appreciate it. Sorry about the stairs only, I wish we had one as well. Hopefully if we see you again we can get you downstairs next time. Safe travels and have a good day.

10/10 Excellent

Natasha R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
Very comfortable rooms and professional and pleasant staff.
Stayed 1 night in Jul 2021
Response from Super 8 Mt. Carmel IL on 3 Aug 2021
Thank you very much for the kind and positive feedback, we really appreciate it. We are so glad to see that you were pleased with the room accommodations and the staff. Hope to see you again in the future. Safe travels and have a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Super 8 Mt. Carmel IL on 17 Jul 2021
Thank you very much for giving us your feedback about our hotel and staff. We hope to see you again in the future. Safe travels and have a good day.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Mildew smelling moist room, no elevator, sad breakfast
Stayed 2 nights in Jul 2021
Response from Super 8 Mt. Carmel IL on 8 Jul 2021
I am sorry about your stay. We appreciate the feedback and hope you have a good day and safe travels.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Super 8 Mt. Carmel IL on 7 Jul 2021
Thank you for your feedback. Have a good day.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Xxxxxxxx no I posted but would except most of not liked my answer.
Stayed 2 nights in Jun 2021
Response from Super 8 Mt. Carmel IL on 15 Jun 2021
Thank you for your feedback, we appreciate you taking the time. Hope you have a good day and safe travels.

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was adequate, clean but a bit humid in the hotel.
Stayed 1 night in Jun 2021
Response from Super 8 Mt. Carmel IL on 15 Jun 2021
Thank you for taking the time to give us your feedback. We hope to see you again if you are back in the area. Safe travels and have a good day.

8/10 Good

Verified traveller

Stayed 2 nights in May 2021
Response from Super 8 Mt. Carmel IL on 26 May 2021
Thank you for taking the time to give us your feedback, we appreciate it. Hope you have a good day and safe travels.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
The front desk was very accommodating and let us check in early. It was a great stay.
Stayed 1 night in May 2021
Response from Super 8 Mt. Carmel IL on 11 May 2021
Thank you for taking the time to let us know how you felt about your stay with us. We appreciate all feedback and are glad to see you enjoyed your time here. Hope to see you again in the future if you are ever back in the area. Have a good day and safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were very friendly, helpful , and upbeat!
Stayed 2 nights in Apr 2021
Response from Super 8 Mt. Carmel IL on 3 May 2021
Thank you for the kind words about our hotel staff, we really appreciate it. Hope we can see you again in the future. Safe travels and have a great day.

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Its seriously outdated in the decor and bedding.
Stayed 1 night in Apr 2021
Response from Super 8 Mt. Carmel IL on 12 Apr 2021
Thank you for your review. Have a good day.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Super 8 Mt. Carmel IL on 5 Apr 2021
Thank you for your feedback, we appreciate the input about our hotel. Hope to see you again in the future. Safe travels and have a good day.