Apartments in Grays

"Near stores, restaurants and metro"

"Great location and amenities "

"Surprised to find that booking a "Superior Room" doesn't necessarily include a window!"

"On arrival the lady on the desk asked that both myself and my wife produce ID. My wife didnt have ID on her but the lady on the reception at first was not very helpful, she told me that no ID is a problem. It had to be a Gov issue ID. After 5 minutes of my wife scrolling through her photos on her phone looking for something, i went to the desk to complain and then the hostess told me to search in photos for passport which sorted the issue. She should have just said straight away rather then make us stress about it in the 1st instance. Only other issue was the coutch in the room. The legs were bent and ready to snap so we decided not to sit on it incase it broke and we got the blame thus loosing the deposit. We did report this to the reception on the way out for the night but it wasnt resolved when we got back. Breakfast in the morning was self service buffet and was great. My wife is quite fussy and was not that pleased but i think she just preferes her own cooking. I had x2 croissants with nutella & Jam. A taste Continental sausage and fried eggs. Lovely. "

"Stuff, location. Ropm too small but nice"

"Fabulous staff Clean comfy room a little small but perfectly ok "

"Great hotel for one night ONLY. No wardrobes no drawers no hangers no tea making etc. very clean though. Very basic no windows in room"

"Very near Tower of London and transport links. There are not any supermarket type shops particularly close, but plenty eating options "

"The location and lobby of this hotel were fantastic. The doorman was so incredibly friendly and helpful (wish I could recall his name). The bars and restaurants were great. However, the room itself was tired. Carpet needed to be replaced, furniture was worn, very few plugs in the room, etc. The bathroom was large but the shower was tiny, and the tile needed a deep cleaning, or replacing. The room was relatively quiet, which was nice. Housecleaning needed to be a little more consistent. Found a candy bar in the chair, someone else’s soap in the shower, and they were inconsistent with leaving caffeinated coffee. Bed was comfortable. Room service food quality after midnight was atrocious (jet lag). The chicken on the Caesar salad was grey, and the lettuce was wilted. "