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JW Marriott Hotel Grand Rapids

4.0 star property
Central hotel connected to the convention centre in Grand Rapids with a full-service spa

Choose dates to view prices

Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Restaurant
Couples treatment room(s), body treatments, aromatherapy
Lobby
Restaurant
Located in Downtown Grand Rapids' center, JW Marriott Hotel Grand Rapids provides an upscale getaway featuring a coffee shop and views of the garden. Guests can enjoy soothing spa treatments, unwind near the cozy lobby fireplace, or take a swim in the indoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Parking available
The current price is NZ$582
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22
Check availability for tonight Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23
Check availability for tomorrow Sept 22 - Sept 23
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Grand Room, 2 Queen Beds, River View

Grand Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate bathtub and shower, deep-soaking bathtub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed - double
Separate bedroom
Premium bedding
  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Grand Room, 1 King Bed, River View

Grand Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

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Exterior

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The price is NZ$203
includes taxes & fees
28 Sept - 29 Sept
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About the area

Located in Downtown Grand Rapids neighbourhood, JW Marriott Hotel Grand Rapids is connected to the convention centre. DeVos Performance Hall and Frederik Meijer Gardens and Sculpture Park are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Grand Rapids travel guideOpens in a new window
Map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.3 km
  • DeVos Place Convention Center - 5 min walk - 0.4 km
  • Van Andel Arena - 5 min walk - 0.5 km
  • Gerald R. Ford Museum - 5 min walk - 0.5 km
  • Downtown Market - 16 min walk - 1.4 km

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The Kitchen by Wolfgang Puck - ‬2 min walk
  • ‪Mojo's Dueling Piano Bar - ‬3 min walk
  • ‪Pind Indian Cuisine - ‬5 min walk
  • ‪Rendezvous - ‬1 min walk

About this property

JW Marriott Hotel Grand Rapids

Upscale hotel near DeVos Performance Hall
Van Andel Arena is located near JW Marriott Hotel Grand Rapids, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to reflexology, a sports massage or aromatherapy at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a porter/bellboy
  • A lift, wedding services and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 333 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as safes and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with deep-soaking baths and hairdryers
  • Smart TVs with Netflix and premium channels
  • Mini fridges, free infant beds and coffee/tea makers

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 41.00 per day (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does JW Marriott Hotel Grand Rapids have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on 28 Sept 2025 start from NZ$581.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Grand Rapids pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Grand Rapids?

Self-parking is available for USD 41.00 per day. Valet parking is available for USD 45.00 per day.

What time is check-in at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; check-in end time: 2:00 AM.

What time is check-out at JW Marriott Hotel Grand Rapids?

Checkout is at noon.

Where is JW Marriott Hotel Grand Rapids located?

Located in Downtown Grand Rapids, this spa hotel is steps away from Rosa Parks Circle and DeVos Performance Hall. Grand Rapids Art Museum and Grand Valley State University - Pew Campus are also within 5 minutes. Grand Rapids Station is 16 minutes by foot.

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JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1008 reviews
Rating 8 - Good. 183 out of 1008 reviews
Rating 6 - Okay. 59 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place all around great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful newly renovated rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, good food. Clean comfortable room.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spotless
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
My wife & i had a great time with our stay. The food and drinks we had was really good.
Stayed 1 night in Jul 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Mattresses were like sleeping on floor. Pillows terrible. Will take days for my body to recover
Stayed 2 nights in Sep 2025

2/10 Terrible

Lu

Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here and we were impressed. The room was clean and recently updated. All staff were very friendly and helpful. We are definitely going to stay here again next Tim we are in GR.
Stayed 1 night in Jul 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 10/10.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and room, staff is very friendly
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean comfortable room.
Stayed 1 night in Mar 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We enjoy staying here!
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Margaretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but over priced.
Stayed 1 night in Jun 2025

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our parking wasn’t the best experience. I wish we were told to keep our room key so that we could get out of the parking garage. We had to pay through the hotel for overnight parking, and pay again leaving the parking garage. We’re trying to get that settled.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert venue.
Stayed 1 night in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Enjoyed our time there. Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room seemed sound proof. Furniture was very nice and artfully decorated.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with a clean room, very friendly staff and located in a great area!
Stayed 2 nights in Dec 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very high end hotel, I splurged on the stay. I did not realize you could not unload your vehicle until in the front of the hotel yourself. The
Stayed 2 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Great location! Room was a bit small for the price. Loved the bathroom and toiletries!
Stayed 1 night in Feb 2025