Grand-Baie Apart Hotels

"Avoid this hotel like the plague - especially through hotels.com I chose this hotel for a quick one night stay specifically because it advertised "free breakfast" on the first page of my app, then "free continental breakfast" when I selected my room. Under "Amenities" it reconfirmed Continental breakfast included, Served daily from 7.30am to 10am. THERE IS NO BREAKFAST, not even a breakfast room, nothing. I was just told to go to the supermarket next door to buy and prepare my own Other amenities listed on my hotels.com app (which added to my choice of hotel) include 2 restaurants - not even one A bar/lounge - wrong A coffee shop / cafe - wrong Free daily manager's reception - what a joke The hotel is OK for the price, but the description is totally incorrect and misleading- as are the photos - and to add insult to injury, hotels.com customer service are arguing that the booking does not say "breakfast included" despite me sending screenshots "

"tres bien parfait c'est a recommencer"

"The room WAS spotless and Geeta was an angel in disguise. She trusted me in sending a taxi in my hour of need! Thank you so much."

"I would happily say that this was one of the best resorts we have stayed in, the staff were outstanding. Food was great and a truly all inclusive experience. Well done beachcomber "

"Amazing "

"This hotel was great - clean, well located, superb service, quality rooms, everything was great. The breakfast was good, not omg amazing but the service and variety were great.... the beach is across a street and it takes about 10 seconds to get from the front door of the hotel to the beach. There is even a rooftop pool, hot tub, functional gym, sauna, etc. I would stay here again without a doubt. Thank you to the entire staff and to Fred who was there during checkin and checkout"

"The smiley faces and the welcome throughout the hotel"

"The staff was very friendly and very helpful. Room was very clean and the air conditioning worked perfectly."

"Clean room and attentive staff"