Outdoor pool

Reviews of Elba Vecindario Aeropuerto Business & Convention Hotel

4 out of 5
Elba Vecindario Aeropuerto Business & Convention Hotel
Avenida Del Atlantico 353, Vecindario, Santa Lucia, Gran Canaria

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 657 reviews" "
Rating 8 - Good. 305 out of 657 reviews" "
Rating 6 - Okay. 82 out of 657 reviews" "
Rating 4 - Poor. 27 out of 657 reviews" "
Rating 2 - Terrible. 8 out of 657 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport and the hotel offers a shuttle service. The room was large, clean, modern, quiet, and well appointed. The staff was efficient and helpful. The common area was beautiful and we took advantage of the restaurant and bar as did many other travelers. Definitely gets my enthusiastic recommendation!
Stayed 1 night in Jan 2024
Response from Jonathan Cañellas Manager on 26 Jan 2024
Dear Sherry, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jonathan Cañellas Manager on 5 Dec 2023
Dear Gerald, first of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,

10/10 Excellent

Rhys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Nov 2023
Response from Jonathan Cañellas Manager on 13 Nov 2023
Dear Rhys, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,

8/10 Good

Darren, London

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a cost effective place to stay near LPA airport for one night before a 09:30 morning flight. This hotel was simple and functional. Whilst the location won’t blow you away if you’ve been staying in one of the beach resorts, the price and free airport transfer more than make up for it as an airport hotel. I used the free airport shuttle which starts at 7am and took under 10 minutes to the terminal.
Stayed 1 night in Oct 2023
Response from Jonathan Cañellas Manager on 30 Oct 2023
Dear Darren,Greetings from Gran Canaria!We are pleased to hear that you enjoyed your overnight stay with us.We will be sure to share your comments with our team.We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO.Best regards.

10/10 Excellent

Margaret Milnes

Stayed 1 night in Sep 2023
Response from Jonathan Cañellas Manager on 3 Oct 2023
Dear Margaret, First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,

10/10 Excellent

Gilad

Stayed 1 night in Jun 2023
Response from Jonathan Cañellas Manager on 15 Jun 2023
Estimado Gilad, En primer lugar nos gustaría agradecerle el haber escogido nuestro hotel para disfrutar de su más reciente estancia, además, de hacernos llegar sus magníficas impresiones que sin duda compartiremos con todo el equipo. Nos sentimos orgullosos de haber estado a la altura de sus expectativas y esperamos poder darle muy pronto nuevamente nuestra más calurosa bienvenida. Atentamente,

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023
Response from Jonathan Cañellas Manager on 12 Jun 2023
Dear Stephen,First of all we would like to thank you for choosing our hotel to enjoy your most recent stay, as well as for sending us your magnificent impressions which we will certainly share with the whole team. We are proud to have lived up to your expectations and look forward to giving you our warmest welcome again very soon. Yours sincerely,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
near to airport ,very clean
Stayed 1 night in May 2023
Response from Jonathan Cañellas Manager on 6 Jun 2023
Dear María: Thank you for taking the time to share your experience with us during your recent stay.We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our Hotel. Best Regards,

4/10 Poor

Mona

Stayed 5 nights in May 2023
Response from Jonathan Cañellas Manager on 15 Jun 2023
Estimada Mona, En primer lugar nos gustaría agradecerle el haber escogido nuestro hotel para disfrutar de su más reciente estancia y por hacernos llegar sus comentarios a través de esta encuesta. Sus comentarios nos ayudarán a mejorar la calidad del servicio ofrecido, el cual es un objetivo prioritario tanto en nuestro hotel como en toda nuestra compañía. Lamentamos enormemente que su estancia con nosotros no se haya desarrollado según sus expectativas puesto que nuestro principal objetivo es siempre conseguir la plena satisfacción de nuestros clientes. Nuestro mayor deseo es recuperar de nuevo su confianza, por lo que todo nuestro equipo humano queda a su completa disposición invitándole a visitarnos en un futuro.Atentamente,

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Jonathan Cañellas Manager on 7 Mar 2023
Apreciado Cody :Muchísimas gracias por otorgarnos la máxima valoración en referencia a su percepción sobre su reciente estancia en nuestro HOTEL ELBA VECINDARIO AEROPUERTO.Nos alegra muchísimo el haber estado a la altura de sus expectativas y que el hotel fuera adecuado para sus necesidades a nivel laboral.Será un placer el recibirle nuevamente en nuestras instalaciones en un futuro próximo.Saludos cordiales

4/10 Poor

Suzanne

Stayed 1 night in Jan 2023
Response from Jonathan Cañellas Manager on 7 Mar 2023
Apreciada Suzanne :Gracias por compartir su valoración en relación a la instalaciones y servicios disfrutados en nuestro HOTEL ELBA VECINDARIO AEROPUERTO.Esperamos poder darle nuevamente la bienvenida a nuestro establecimiento con la garantía de que disfrutará de una fantástica estancia.Reciba un cordial saludo.

8/10 Good

ALEXANDER, London

Stayed 2 nights in Jan 2023
Response from Jonathan Cañellas Manager on 7 Mar 2023
Apreciado Alexander :Muchas gracias por su alta valoración referente a su estancia en nuestro HOTEL ELBA VECINDARIO AEROPUERTO.Nos alegra que tuviera una agradable estancia entre nosotros.Será un placer ponernos nuevamente a su servicio en un futuro, si así lo desea.Atentamente.

10/10 Excellent

Martha Donahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very convenient for travelers in need to be close to the airport. Rooms are very clean and spacious. The only downside is the food at restaurante/cafetería.
Stayed 1 night in Dec 2022
Response from Jonathan Cañellas Manager on 7 Dec 2022
Dear Martha,Thank you for taking the time to share your experience with us during your recent stay.Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts.We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO.Kind regards.

10/10 Excellent

Stuart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient; thank you!
Stayed 1 night in Jul 2022
Response from Jonathan Cañellas Manager on 1 Aug 2022
Dear Stuart, Thank you kindly for the time taken to write this review about our HOTEL ELBA VECINDARIO AEROPUERTO. We are glad Know that you have had a very nice stay with us. We always try to give our best, so thank you very much for your review and if you are going to return please do not hesitate to contact me directly it would be a pleasure to meet you. Best Regards

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super One night stay
Stayed 1 night in Jun 2022
Response from Jonathan Cañellas Manager on 27 Jun 2022
Dear Bev, Greetings from Gran Canaria! We are pleased to hear that you enjoyed your overnight stay with us. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO. Best regards.

8/10 Good

Maurilia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport very convenient
Stayed 3 nights in May 2022
Response from Jonathan Cañellas Manager on 10 Jun 2022
Dear Marilia, Thank you for taking the time to share your opinion about your recent stay. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO. Best regards,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight at the airport
Stayed 1 night in May 2022
Response from Jonathan Cañellas Manager on 10 Jun 2022
Dear Craig, Greetings from Gran Canaria! We are pleased to hear that you enjoyed your overnight stay with us. We will be sure to share your comments with our team. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO. Best regards,

4/10 Poor

svein

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No balcony and terrible view from Windows
Stayed 1 night in May 2022
Response from Jonathan Cañellas Manager on 13 Jun 2022
Dear Guest: First of all, we regret that we were not able to fulfill your expectations. We were deeply sorry to hear that you did not like the views (please ask for sea view and balcony in your next trip to Gran Canaria). We are delighted that we have the opportunity to be at your service and we look forward to welcoming you back. Best regards,

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for airport
Couldn't fault the hotel especially with convenient free airport shuttle.
Stayed 1 night in Apr 2022
Response from Jonathan Cañellas Manager on 19 Apr 2022
Dear Christine, We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO. Best regards.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay due to flight rearrangement . Outstanding service , comfort and value . Free airport shuttle and late checkout super extras . Xxx
Pool at rooftop for last of sun before airport shuttle .
Stayed 1 night in Nov 2021
Response from Jonathan Cañellas Manager on 3 Nov 2021
Dear Joseph, Greetings from Gran Canaria! We are pleased to hear that you enjoyed your overnight stay with us. We will be sure to share your comments with our team. We do look forward to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO. Best regards.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Place is in desperate need of a renovation. Room was next to a busy road and noisy all night. Do not recommend unless you need a place very close to the airport/
Stayed 1 night in May 2021
Response from Jonathan Cañellas Manager on 10 May 2021
Dear Guest, We want to thank you for your comment. Feedback helps us to improve our service. We are sorry to read that we did not meet your expectations. We have taken note of your comments and we will see what we can do to improve. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property good food and shopping round the corner
Stayed 3 nights in Feb 2020
Response from Jonathan Cañellas Manager on 12 Mar 2020
Dear Guest, Greetings from the HOTEL ELBA VECINDARIO AEROPUERTO. Thank you for taking the time to share your experience with us during your recent stay. We are very pleased to hear that you enjoyed, our food and location. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back again. Best regards from Gran Canaria.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems my room was renovated recently so it is really clean, modern and good in overall! The reception service is also very friendly and helpful!
Stayed 1 night in Dec 2019
Response from Jonathan Cañellas Manager on 31 Dec 2019
Dear Guest, Greetings from Gran Canaria! We are pleased to hear that you enjoyed your overnight stay with us. We are glad to know that you liked our rooms and the Reception Staff were very friendly. We will share your comments with our team. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at HOTEL ELBA VECINDARIO AEROPUERTO. Best regards and happy New Year

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a second door inside room as disturbed by people going for an early breakfast speaking in the corridor
Stayed 1 night in Dec 2019
Response from Jonathan Cañellas Manager on 2 Dec 2019
Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. We have made notes of your useful recommendations about improving. Your comments and suggestions are much appreciated as they are very important in supporting our improvement efforts. We are delighted that we have the opportunity to be at your service and we look forward to welcoming you back. Best regards,

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Jonathan Cañellas Director on 27 Nov 2019
Apreciado Alexander: Muchas gracias por otorgarnos una tan alta puntuación. Todos los que componemos la plantilla de este HOTEL ELBA VECINDARIO AEROPUERTO, deseamos verle pronto nuevamente y ponernos a su disposición. Saludos cordiales,

8/10 Good

Verified traveller

Travelled with family
Early check in great room. Early check out went smoothly. Taxi to airport arranged and picnic breakfast provided..
Stayed 1 night in Nov 2019
Response from Jonathan Cañellas on 21 Nov 2019
Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and convenient for the airport.
Stayed 1 night in Oct 2019
Response from Jonathan Cañellas Manager on 14 Oct 2019
Dear guest: Greetings from the HOTEL ELBA VECINDARIO AEROPUERTO. Thank you for taking the time to share your experience with us during your recent stay. We are pleased to hear that you enjoyed our facilities and you found the hotel comfortable and quiet. We are delighted that we have the opportunity to be at your service and we look forward to welcoming you back. Best regards,

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jonathan Cañellas Manager on 13 Aug 2019
Dear Amanda: Thank you for taking your time to write this review. We appreciate your feedback and recommendation about our Hotel. We look forward to the pleasure of welcoming you back at HOTEL ELBA VECINDARIO AEROPUERTO. Best regards,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Jonathan Cañellas Director on 5 Jul 2019
Apreciado Simon: Muchas gracias por tan alta valoración referente a su reciente estancia en nuestro HOTEL ELBA VECINDARIO AEROPUERTO. Sería para todos nosotros un privilegio si tiene a bien honrarnos nuevamente con su visita. La esperamos con los brazos abiertos. Atentamente

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2019
Response from Jonathan Cañellas Director on 19 Jun 2019
Apreciado Cliente, Gracias por su valoración. Esperamos recibirle nuevamente muy pronto y así ponernos a su disposición. Un cordial saludo

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
False advertizing about parking. Booked this hotel specifically for parking included.Upon arrival, trhey wanted extra money. Very noisy location
Stayed 1 night in Apr 2019
Response from Jonathan Cañellas Manager on 19 Apr 2019
Dear Guest, Thank you for choosing HOTEL ELBA VECINDARIO AEROPUERTO and taking time for your review on this website. We are very sorry to know that you did not enjoyed your recent stay because of parking. Just to let you know, close to the hotel there plenty free parking, but if you prefer to park in our cover parking with surveillance cameras and private entrance to the hotel elevators then it is not free. And also it is perfectly announce in our web side. We are delighted that we had the opportunity to be at your service and we look forward to welcome you again. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I have stayed at this hotel for many years standard has always improved year on year
Stayed 2 nights in Apr 2019
Response from Jonathan Cañellas Manager on 15 Apr 2019
Dear Guest: Thank you for taking your time to write this review. We appreciate your invaluable feedback and your fidelity. We are very glad to know that you have stayed with us for many years, and we are very proud about it. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We look forward to the pleasure of welcoming you back for many years more!! Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Jonathan Cañellas Director on 30 Apr 2019
Apreciado Cliente : Muchas gracias por haber valorado su estancia en nuestro HOTEL ELBA VECINDARIO AEROPUERTO. Ha sido un auténtico privilegio el haber estado a su servicio. Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from Jonathan Cañellas Manager on 1 Apr 2019
Dear Guest: We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Centro Atlantico for shops, etc. Property can be noisy due to proximity to a hospital.
Stayed 1 night in Mar 2019
Response from Jonathan Cañellas Manager on 1 Apr 2019
Dear Guest: Thank you for taking the time to share your experience with us during your recent stay. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at our HOTEL ELBA VECINDARIO AEROPUERTO. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Happy with this hotel in vecindario gran canary close to airport
Stayed 1 night in Mar 2019
Response from Jonathan Cañellas Manager on 1 Apr 2019
Dear Guest, Thank you for having chosen HOTEL ELBA VECINDARIO AEROPUERTO. We are absolutely delighted to read that you enjoyed many different aspects of your stay and hope to get the opportunity to welcome you back in your next stay in our hotel. Kind regards,

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Great location for travelling around.
Good all round stay,Staff and hotel was good except our bathroom was very shoddy.Tiles smashed and coming from the wall and the bath had to be filled via the shower as the valve was stuck for the tap.
Stayed 3 nights in Jan 2019
Response from Jonathan Cañellas Manager on 30 Jan 2019
Dear John, Thank you for taking the time to share your experience with us during your recent stay at our HOTEL ELBA VECINDARIO AEROPUERTO. We are pleased to hear that you enjoyed our facilities and the service provided by our staff. We will be sure to share your comments with our team. We also have made detailed notes of your useful recommendations about improving. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we have the opportunity to be at your service and we look forward to welcoming you back. Best regards

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Jonathan Cañellas Director on 16 Jan 2019
Apreciado David: Muchísimas gracias por compartir una valoración tan alta con el resto de seguidores de este foro. Todos los que componemos la plantilla del HOTEL ELBA VECINDARIO AEROPUERTO, seguiremos esforzándonos en nuestra tarea diaria que no es otra que la mejora continua de los servicios ofrecidos a nuestros clientes. Ha sido un placer el haber sido sus anfitriones y esperamos verle nuevamente en un futuro próximo. Saludos cordiales

8/10 Good

Jess, Den Haag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center Atlántico is very close by, and excellent location for travelling by car to all the sights/hiking. Staf was very helpful, the room was clean.
Stayed 10 nights in Dec 2018
Response from Jonathan Cañellas Manager on 8 Jan 2019
Dear Jess, What a wonderful review, thank you so much for sharing your experience with us. I am very pleased to read our hotel location worked out well for you. Your kindest words on our facilities and in particular our team is greatly appreciated and we can’t wait to welcome you back again. With kind regards

6/10 Okay

Laima

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2018
Response from Jonathan Cañellas Director on 15 Dec 2018
Apreciada Laima: Muchas gracias por compartir su valoración en este foro, lo cual con toda seguridad nos impulsará a seguir esforzándonos en mejorar día a día en pro del bienestar de nuestros huéspedes. Sería un placer ponernos nuevamente a su disposición. Saludos cordiales

6/10 Okay

Colin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Jonathan Cañellas Manager on 6 Nov 2018
Dear Colin, Thank you very much for your post. I was very disappointed to read some of your feedback. Do not hesitate that I have taken detailed notes and I will meet with my team in order to know what exactly happened and give a solution. I hope you will give us another chance and if you book with us again it would be my pleasure to be your host in our HOTEL ELBA VECINDARIO AEROPUERTO. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HONESTLY GREAT
HONESTLY GREAT - SO CLEAN AND THE SERVICE WAS JUST FANTASTIC ESPECIALLY IN THE RESTAURANT ON THE EVENING - SERVICE FROM JOSE THE HOST/WAITER WAS SUPERB AND HE SPOKE GREAT ENGLISH - THE ROOM WAS SO CLEAN AND COMFORTABLE AND WE LOVED THE AIR CON - WE WOULD DEFINITELY STAY AGAIN
Stayed 1 night in Sep 2018
Response from Jonathan Cañellas Manager on 11 Sept 2018
Dear Guest, How wonderful that you took the time to post your review about your recent stay at our HOTEL ELBA VECINDARIO AEROPUERTO, we are thrilled to read you enjoyed your stay with us. Thank you for highlighting great service from our restaurant team, they are passionate about delivering excellent guest services. I was delighted to read you appreciated such service. We are pleased to read you found our rooms clean and comfortable. We all look forward to extending a warm welcome back again in the not too distant future. Best regards,

10/10 Excellent

N, Cherry Hill, New Jersey USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I stayed here one night before our flight to the USA. It was convenient to the airport and the staff not only spoke English but arranged for early morning transport to the airport for us. The beds were comfortable, the rooftop pool with a beautiful view was a bonus and the food was good too. I would highly recommend this hotel.
Stayed 1 night in Aug 2018
Response from Jonathan Cañellas Manager on 24 Aug 2018
Dear Guest, What a wonderful review! Thank you for the time to share your experience with us. We truly appreciate your evaluation on our team and the service they provided. I will be sure to convey your appreciation to they, and I am sure they also will be pleased to read you had a great time with us. Again, thank you for recommending our hotel. We all look forward to welcoming you back again soon at HOTEL ELBA VECINDARIO AEROPUERTO. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Jonathan Cañellas Director on 11 Dec 2018
Apreciado Huésped: Ha sido un verdadero placer el haber sido sus anfitriones durante su estancia en nuestro HOTEL ELBA VECINDARIO AEROPUERTO. Gracias por otorgarnos la máxima valoración posible. Seguiremos trabajando con el fin de mantenernos siempre a ese mismo nivel. Reciba un cordial saludo desde Gran Canaria.

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stopover hotel
I stayed here with my wife for 3 nights before moving onto a holiday on the island. The hotel was excellent with a small gym and roof top pool both available to hotel guests. The hot buffet breakfast consisted a choice of bacon, eggs, beans, tomato but the sausages were European not Irish or British pork but when in Rome .......................... There also was a large choice of fruits, cold meats, cheese, etc. No complaints. We would definitely stay again especially if on an early morning or late evening flight
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near airport
Good airport location. Staff attentive. Good food and drink.
Stayed 1 night in Apr 2018

6/10 Okay

MGH, California, USA

A hotel close to the airport
It is a great location if one wants to be close to the airport, other than that I don't recommend it. The hotel staff were not very welcoming. The corridors are dark with old carpets. The room was clean but old. The bathroom has been recently renovated and it was nice. When we entered the room it was a strong smell of cleaning material in the room that it was to stay in it without opening the windows.
Stayed 2 nights in Apr 2018

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible,dirty,rude reception staff,never again!!
Terrible very dirty not the room we asked for had to wait till next day for double bed. So moving rooms more than resting. Rude staff my husband reported fridge broken women did not care.so much dirt and dust when moved unit had to move unit to see if fridge was plugged in to be honest was disgusting expecially for the price!!!!