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Reviews of Apartamentos Brisamar Canteras

2 out of 5
Apartamentos Brisamar Canteras
Paseo De Las Canteras nº 49, Las Palmas de Gran Canaria, Gran Canaria

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 223 reviews" "
Rating 8 - Good. 104 out of 223 reviews" "
Rating 6 - Okay. 29 out of 223 reviews" "
Rating 4 - Poor. 11 out of 223 reviews" "
Rating 2 - Terrible. 2 out of 223 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great value holiday accomodation. Everything you need for a relaxing stay. Friendly staff. Beach right on the doorstep! Plenty of restaurants & shops along Paseo Las Canteras. Close to City centre & shopping malls.
Stayed 4 nights in Apr 2024
Response from recepcion on 22 Apr 2024
Thanks a lot, and till next time.

10/10 Excellent

Michael

Stayed 4 nights in Apr 2024
Response from recepcion on 22 Apr 2024
Thank you vey much!

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Great apartments but choice is essential
This time stayed in apartments with Garden View, personally thought it was a very boring and noisy outlook looking across to other peoples balconies. If you simply need a room for sleeping, these are for you. We would always choose a Sea View apartment in future. The location of the apartments is 100%, the staff are fantastic and the beach is brilliant. Easy access to anywhere in Las Palmas.
Stayed 2 nights in Nov 2023
Response from recepcion on 4 Dec 2023
Thanks and till next time.

10/10 Excellent

Steve

Liked: Cleanliness, room comfort
Great Sea Front apartment
Great Sea-front apartment with excellent view & facilities.Centrally located for easy access to everything. I understand the courtyard apartment have been refurbished but it wouldn't take much to make these apartments 100%. Sticky front door, water pressure in bathroom sink, everything else was fantastic the way it was. Highly recommend these apartments we will be back.
Stayed 2 nights in Jun 2023
Response from recepcion on 3 Jul 2023
Thanks a lot!

10/10 Excellent

David

Stayed 2 nights in Jan 2023
Response from recepcion on 9 Jan 2023
Thanks a lot!

10/10 Excellent

Omer

Stayed 6 nights in Aug 2022
Response from recepcion on 24 Aug 2022
Thanks a lot.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Overall a nice stay. However, the place can be extremely noisy for the studios on the bottom floor. The apartments have a hard floor that is extremely noisy whenever the beds move. This creates sound from above which echoes to the floor below - if the bed moves above you may not get a good nights sleep. Recommend they put carpets or something under the beds to stop this happening. Other than that, it has an amazing view, great location. Cleaning staff are very friendly and room was clean
Stayed 9 nights in Jan 2022
Response from recepcion on 24 Jan 2022
Dear guest, Thanks for your comments that help us to improve. Please, do not hesitate in telling us if anything is not right so we can amend it right away, like the noise problems you mention. Till next time.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pro's: Great location, right on Paseo Canteras and close to shops and restaurants. Lovely team. Great rooftop area. Con's: Rooms at the rear are very tired. We didn't have a hot shower all week, despite reporting on day 2. There is a little 15 litre hot water boiler that you have to wait 20 minutes to reheat to lukewarm after the first shower!
Stayed 7 nights in Feb 2020
Response from reception on 29 Feb 2020
Dear guest, Thanks for choosing us and for your comment that helps us to improve. Regarding the hot water, just mention to you that most of our rooms have a 30L boiler but not yours, which is the last one with a 15L. We apologize for not understanding the nature of your complaint as we thought you reported a broken boiler not a problem of shortage. Should we got it right we would have changed your room at once. Our fault entirely. Nonetheless, we hope that your stay was, overall, great and we hope to see you back again. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a reasonable price
Very friendly and helpful staff. Great location directly at the beach promenade. Rooms are quite dated, beds small and not very comfortable. I’d still recommend the place and return (as I already did).
Stayed 5 nights in Oct 2019
Response from recepción on 18 Oct 2019
Thanks for staying with us and do not hesitate in telling us if there is anything not entirely to your satisfaction, so we can make it right for you. Hope to see you back soon. Best regards!

8/10 Good

Arulranee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
A very pleasant stay. Lovely room. I shall return!
Stayed 3 nights in Oct 2019
Response from reception on 18 Oct 2019
Thanks a lot. Till next time!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the seafront promenade, with super ocean views.
From check in to check out, everything was seemless. So extremely good value for money and I would highly recommend the sea view studio apartment, with balcony. The sound of the lapping waves, after a glass of wine, soon sends one to sleep on the comfortable mattress. This was my first stay at these apartments and I will certainly be RETURNING! I have been going to Las Palmas for many years and by using Hotels.Com this time, it helped my bank balance !!!!!!!
Stayed 5 nights in Sep 2019
Response from recepción on 8 Oct 2019
Thanks a lot! Hope to see you back soon. Best regards.

8/10 Good

Ginty

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from recepcion on 17 Sept 2019
Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from recepción on 21 Jul 2019
¡Muchas gracias!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice & clean. All was there that i needed. I just didn't realise that you asked for a hairdryer as there was none in the room. The bath was just cleaned with water but not with a cloth as this should be the standard as residue of the bath water was quite visible on the sides. Otherwise a good job
Stayed 7 nights in May 2019
Response from recepcion on 11 Jun 2019
Thanks for your comments that help us to improve. Hope to see you back soon. Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property is aged with old elevators etc but it suited me and was in general good built state. The cleaning is done regularly and staff communication is great. I was happy to spend 2.5 weeks here without any issues at all.
Stayed 14 nights in Apr 2019
Response from Recepcion on 22 May 2019
Thanks for your comment and we hope to see you back soon. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Right on the beach, plenty of shops and restaurants outside the door. Twin beds but it’s Europe. Not anything I can think of to complain about. Enjoyed my stay.
Stayed 6 nights in Apr 2019
Response from recepción on 26 Apr 2019
Thanks a lot!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, staff were pleasant enough rooms are dated & the beds small & not exactly comfortable for me , but it’s fine for a few days/ long weekend if you get it has a cheap deal you can’t go wrong location is a major bonus !
Stayed 4 nights in Mar 2019
Response from recepcion on 3 Apr 2019
Thanks for your input and for choosing us. Hope to see you soon. Best regards.

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well, if your looking for location, this is it. Just amazing! Right on the ocean promenade, everything literally at your feet. Wonderful restaurants, and the SPAR Express, where you can purchase to self cater. Staff were nice, considerate and happy to oblige if we had an issue.....which we did. Cleaning staff are amazing, They kept this older apartment hotel impeccably clean. This hotel comprises of two buildings joined by an awesome courtyard. The front of the hotel is where you can find all of the units with an ocean view. Really awesome. The back of the hotel consists of rooms facing the courtyard, and the other building with rooms facing the courtyard and a street. When we arrived we were given a room in the second building with a balcony overlooking the street. It is an older building, and our unit was somewhat run down, but very clean. Very noisy all day and all night. Not soundproof at all, to the extent of hearing the people next to us yawning. I kid you not. After 2 nights of not sleeping, we asked to be moved. Staff were very helpful and surprised that we thought it was so noisy. We were given a room in the first building, courtyard side, and I was pleasantly surprised. Better condition, quieter and although we did not have a balcony, we did have huge sliding windows that opened to the courtyard and it was wonderful. I totally recommend this hotel, if you stay in the first building, either ocean or courtyard view.
Stayed 5 nights in Mar 2019
Response from recepción on 20 Mar 2019
Thanks very much for your comment that help us to improve. We are pleased to hear that, after that initial struggle, you found your stay nice and our hotel up to your standards. We are here to help you have the best stay possible. We hope to see you back soon.

8/10 Good

Verified traveller

There was no kettle. Cold at night, really needed some heating. Was given some extra blankets, the blankets had other peoples hair on them
Stayed 5 nights in Jan 2019
Response from recepcion on 1 Apr 2019
Dear guests. Thanks for choosing us and for your comment that helps us to improve. Please, do not hesitate in asking us if anything is not all right, like the extra blanquets, so we can fix it right away. However, is rarely cold here so there is no heating anywhere in Las Palmas. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea-view from the balcony. Genuine drip coffee pot for making coffee in the morning. Refrigerator for keeping beer/wine chilled. Major transportation hub and grocery store blocks away. Terrific pedestrianized boardwalk directly in front of the hotel (i.e. quiet, no cars).
Stayed 7 nights in Dec 2018
Response from recepcion on 31 Dec 2018
Thanks very much for choosing us and for your kind remarks. Hope to see you back soon. Best regards.

8/10 Good

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atay
Great location. Seaside units fill up fast so book early.
Stayed 1 night in Oct 2018
Response from recepción on 7 Nov 2018
Thanks for choosing us and till next time.

10/10 Excellent

yana, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place on a good location. It’s a minute away from the beach. Close to the bus station as well. The hotel is clean, the staff is friendly.
Stayed 4 nights in Jul 2018
Response from recepción on 7 Jul 2018
Thanks very much for your kind comment and we hope to see you back soon. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2018
Response from recepción on 9 May 2018
Thanks!

8/10 Good

Ingela

Liked: Staff & service, room comfort
Response from recepción on 2 May 2018
Thanks!

6/10 Okay

Albert, UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Flat complex on promedade
Flats need refurbishment Quirky mix of 70 80s 90s spanish decoration styles If you want seaviews you have to pay a suplement of 30 eur Twin beds only Poor crockery items and kitchen tools too Shabby towels Receptionist bit dull and not very talkative (dinosaur waiting for his retirement) Need training about how to engage with customers in a very competitive environment Good location if you looking for flat in front of the urban narrow “beach” though
Stayed 1 night in Apr 2018
Response from recepción on 23 Apr 2018
Dear sir. Thanks for choosing us and for your comment that helps us to improve. Nonetheless, please let us know any incovenience during your stay so we can fix it for you. We hope, though, that, overall, your stay was satisfactory. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Solid apartment: comfortable furnishings, workable kitchen and fridge, comfortable beds. Only serious problem is that I could only get lukewarm water in the bathroom, not hot water.
Stayed 2 nights in Feb 2018
Response from recepción on 7 Mar 2018
Thanks for staying with us. Please, if you have any problem do not hesitate in contacting us so we may be able to solve it for you. Hope to see you back soon. Best regards.

8/10 Good

Barbara, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect view
i picked this apartment because of the picture on the website of the sun setting and it's exactly the view I got from my balcony. The accommodation was plain but clean. The wifi signal was not always reliable but overall I'd recommend as a good place to stay. It's very convenient for the beach and towards the livelier end of Playa de Las Canteras but not too noisy.
Stayed 1 night in Oct 2017
Response from recepción on 6 Nov 2017
Thanks for your kind comment and we hope to see you again. Best regards.

10/10 Excellent

Alma, London

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy Aparthotel
Excellent location with very friendly staff and thorough cleaning service everyday. Nice balcony with sea views would def recommend :)
Stayed 24 nights in Jul 2017
Response from recepción on 15 Nov 2017
Thanks very much for staying with us and for your kind words. We hope to see you again soon. Best regards.

10/10 Excellent

lorraine , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment in great location
Very friendly and helpful staff. I stayed on my own and felt they recognised me very quickly which made it feel welcoming and safe. Apartment was spacious and clean, had everything you need plus complimentary toiletries and some bottled water which was really nice. Great location on the beach with wonderful views. Popular area but was quiet by midnight i think so wasn't noisy through the night. Really enjoyed my stay and would def recommend it!
Stayed 3 nights in Jun 2017
Response from recepción on 5 Jul 2017
Thanks very much for your kind comment and we hope to see you again soon. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We have stayed here twice before and always have found it to be a perfect spot to relax.
Stayed 3 nights in Jun 2017
Response from recepción on 30 Jun 2017
Thanks for your kind comment and we hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2017
Response from rec on 1 Jul 2017
Thanks a lot.

8/10 Good

bea, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A travel in time
The Hotel is very retro it is stuck in the 70's but is clean staff is friendly and very accommodating and as we say in NYC location, location, location!!!
Response from recepction on 31 May 2017
Thanks for your comments that helps us to improve. Please, let us know any inconvenience so we could fix it. Hope to see you again soon. Best regards.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Great location
Response from rec on 3 May 2017
Thanks for your comments. Hope to see you again. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
amazing location!
We had a nice stay - staffs super friendly, perfect location. The seafood restaurant recommended near by was so good we ended up going back twice :) highly recommended
Response from rec on 3 May 2017
Thanks very much for your kind comments. Hope to see you again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, right on the beach.
I had a great time at Apartamentos Brisamar. The staff is very friendly and they have room to keep your luggage safe if your flight is much later than check out time. They also have a shower one floor below the reception desk. You can shower if you did not have time to do to meet the noon check out deadline. The kitchen, kitchen wares, everything is new and nice.
Response from CRM on 3 May 2017
Thanks very much for your kind comments and for choosing us. We´ll hope to see you back soon. Best regards.

6/10 Okay

Nigel, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Basic cheap accommodation in a prime location
Standard "apartment" accommodation in somewhat dated style (décor from the brown-and-cream and varnished pine period) and looking a bit tired, but clean and functional with all basic amenities. Friendly staff manning reception 24/7. If you want budget accommodation right on the Paseo de Las Canteras, or, like us, just need a place to sleep for two nights, it'll suit you fine, but don't expect hotel-style facilities. Seems to be very popular with Scandinavian tourists.
Response from recepción on 21 Feb 2017
Dear sir, thanks for your comments that helps us to improve. Hope to see you again. Best regards.

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Martin, UK

Las Palmas is lovely - these appartments are ok
The beach here is great. These apartments are a little down towards the quieter end but everything is within easy walking distance. The apartments are OK with a small balcony with a great view over the sea. It was hot and there was not much air flow in the room but it is well equipped. Next time, we'd probably stay further north up the beach, but these were good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent location
Very practical and will situAted on the promenade and beach.

8/10 Good

Bilbo, Uk

Liked: Cleanliness, staff & service
Right on the beach
The apartments are a bit dated but Brisamar is right across from the beach in a really central location with very little traffic noise. Reasonably priced and of course you get what you pay for so don't expect anything special - rooms are clean and basic and staff friendly and helpful. Choose a sea view .amenities are limited but there is free Wifi available. I stayed for two weeks and have been in Las Palmas before so kind of knew what to expect. I may go back again at some point if I want another short break.

8/10 Good

Gary, Southampton

Liked: Staff & service
Disliked: Property conditions & facilities
Brisimar apps las canteros
Very good location.little bit scruffy but clean and good service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
It was really Nice to stay there as was my first holiday away from my country. The staff are really good, and that inclues all of them, very professional and very usefull. I will defenetly stay there next time i go there.

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime Location and value for money
Quality 3 star. Exceptional service and very clean apartments. Ocean views are amazing. Stayed in all Las Palmas hotels and by far..Brisamar Apartments excel above the rest. I've not found better value for money in the seven years ive been coming here (Las Palmas).

4/10 Poor

m, GC

Disliked: Cleanliness
i dont know wahta to write.?
you get what you pay for! air conditioner will make my stay better (NO AIR CONDITION)

10/10 Excellent

Rina, Fuerteventura, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful mini-break at Brisamar Canteras
Hotel spotless, everything you need in your apartment for you to have a comfortable and enjoyable stay. Extra pillows etc., Staff super friendly and multi-lingual....apartment with amazing views just meters from the beach, this was an apartment with a balcony overlooking Las Canteras. And excellent WiFi facilities if you have to keep in contact with work/family! Location perfect. close to sea, beach, shops and restaurants. Easy to get to. Number 60 bus from outside airport to Santa Catalina Bus station then a 10 minute walk to hotel. Only 3€ which is important if you are on a budget. We are already planning our next stay here!
Our spotless, comfortable apartment with sea views!
Taken from our balcony.
Tea and cakes from local patisserie eaten whilst enjoying fantastic views and the sound of the ocean, wonderful!
Great to walk the full length of Las Canteras, always something to watch.

10/10 Excellent

lene bech

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from recepcion on 18 Jan 2024
Muchas gracias.

8/10 Good

Signe

Liked: Cleanliness
På Strandpromenaden
Dejlig sted lige på Strandpromenaden pæn stor lejlighed i stueplan af lidt ældre dato,med udsigt til en lille gård med palmer Ok køkken så man kan lave lidt mad
Stayed 7 nights in Dec 2023
Response from recepcion on 18 Jan 2024
Tak og vi ses snart.

8/10 Good

Knut

Liked: Cleanliness, amenities, property conditions & facilities
Ordinær, men forventet enkel standard. Hyggelig betjening. Fin utsikt fra veranda.
Stayed 2 nights in Nov 2023
Response from recepcion on 18 Jan 2024
Takk og se deg snart.

10/10 Excellent

Ulrich

Stayed 5 nights in Sep 2023
Response from recepcion on 30 Oct 2023
Thanks a lot!

8/10 Good

Michel

Liked: Cleanliness, room comfort
Les pieds dans l’eau
Tres bien situe face à la mer.Appartement avec confort bonne literie.
Stayed 2 nights in Sep 2023
Response from recepcion on 22 Sept 2023
Merci et à la prochaine.