Wish Serrano Resort

5.0 star property
Luxury lakefront hotel, walk to Gramado Covered Street
VIP Access
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Wish Serrano Resort

Photo gallery for Wish Serrano Resort

Indoor pool, outdoor pool, pool loungers
Aerial view
Standard Room, Annex Building
4 restaurants, breakfast, lunch, dinner served; barbecue
Premier Room, Balcony | View from room

Overview of Wish Serrano Resort

8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
The price is NZ$145
Price available on 1/4/2024

Check out the area

Av das Hortensias, 1480, Gramado, RS, 95670-000
  • Popular LocationC'est Mieux de La Fondue1 min walk
  • Popular LocationRestaurante Colina’s Gramado1 min walk
  • Popular LocationMaggiore Lounge e Bar2 min walk
  • Popular LocationGarda Restaurante2 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Family Room

cleanliness

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Premiere

cleanliness

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Standard Room, Annex Building

cleanliness

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Premier Room, Balcony

cleanliness

Highlights

Balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Premium bedding
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite

cleanliness

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Separate bedroom
Premium bedding
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Gramado

Wish Serrano Resort is located in Planalto, a neighbourhood in Gramado, and is in the entertainment district and on a lake. Etnias Square and Korvatunturi Theater are cultural highlights, and travellers looking to shop may want to visit Gramado Covered Street and Casa do Colono Market. Travelling with kids? Consider Snowland Park and Gramado Tennis Club. Take the opportunity to explore the area for water adventures such as rafting.

What's nearby

  • Gramado Central Avenue - 3 min walk
  • Palace of Festivals - 6 min walk
  • Gramado Covered Street - 6 min walk
  • Mini Mundo - 11 min walk
  • Black Lake Park - 16 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive

Restaurants

  • Le Spot - 3 min walk
  • Hard Rock Cafe - 4 min walk
  • Cantina Pastasciutta - 4 min walk
  • Malbec - 4 min walk
  • Maggiore Lounge e Bar - 2 min walk

About this property

Wish Serrano Resort

Luxury family-friendly hotel located in Planalto
Close to Gramado Covered Street, Wish Serrano Resort provides a free breakfast buffet, a poolside bar and concerts and live shows. Indulge in a body scrub, a facial and a body treatment at Pocahy Zen Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature barbecue and happy hour. Enjoy the gym, as well as activities, such as basketball, archery and volleyball. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • An outdoor tennis court, valet parking (surcharge) and supervised childcare (surcharge)
  • A lift, luggage storage and a porch
  • A 24-hour front desk, free newspapers and a front desk safe
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 268 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (BRL 45 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 135.60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lb per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 45.00 per day
  • Pet fee: BRL 135.60 per pet, per day
  • Service animals are exempt from fees
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Wish Serrano Resort?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on 1 Apr 2024 start from NZ$143.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wish Serrano Resort pet-friendly?

Yes, Wish Serrano Resort allows dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of BRL 135.60 per pet, per day. Service animals are exempt from fees.

How much is parking at Wish Serrano Resort?

Valet parking is available for BRL 45.00 per day.

What time is check-in at Wish Serrano Resort?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wish Serrano Resort?

Checkout is at noon.

Where is Wish Serrano Resort located?

This family-friendly Gramado hotel is located on a lake, within a 10-minute walk of Orchids Park and Gramado Covered Street. Gramado Tennis Club and Mirante do Belvedere are also within 5 minutes.

Wish Serrano Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 848 reviews" "
Rating 8 - Good. 232 out of 848 reviews" "
Rating 6 - Okay. 69 out of 848 reviews" "
Rating 4 - Poor. 32 out of 848 reviews" "
Rating 2 - Terrible. 14 out of 848 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

karen

Stayed 1 night in Dec 2023

10/10 Excellent

Dagoberto

Stayed 4 nights in Mar 2023

10/10 Excellent

Thialos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the city.
Stayed 3 nights in Apr 2023

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Anette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful!
Stayed 1 night in Aug 2022

10/10 Excellent

Nilsara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view of the hotel was beautiful. From my room, I could see the sunrise and sunset also city and hear the bells from the cathedral near by it was wonderful and romantic.
Stayed 5 nights in May 2022

10/10 Excellent

Chana

Stayed 3 nights in May 2022

8/10 Good

douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Lower rooms noisy in AM from parking garage employees yelling.
Stayed 1 night in May 2022

10/10 Excellent

Mauricio

Stayed 1 night in May 2022

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Outstanding customer service. Karaoke at night was a blast. Marcelo made all of us feel very welcome … kids had a blast. Property is pretty. Great breakfast buffet options. Very clean. Indoor pool was nice too.
Stayed 1 night in Mar 2022