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Sure Hotel by Best Western Center

3.5 star property
Waterfront hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Just steps from Nordstan Shopping Center, Sure Hotel by Best Western Center offers a sunny terrace, breakfast buffet, helpful staff, dry cleaning, free in-room WiFi, lobby newspapers, and a snack bar for quick bites.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is NZ$180
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(38 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • The Avenue - 10 min walk - 0.9 km
  • Nordstan Shopping Center - 11 min walk - 1.0 km
  • Gamla Ullevi Stadium - 19 min walk - 1.6 km
  • Nya Ullevi Stadium - 3 min drive - 2.3 km
  • Liseberg Amusement Park - 4 min drive - 2.8 km

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg (GOT-Landvetter) - 29 min drive

Restaurants

  • ‪Biljardpalatset - ‬5 min walk
  • ‪BrewDog Göteborg - ‬3 min walk
  • ‪Mr Cake - ‬4 min walk
  • ‪Kajutan - ‬5 min walk
  • ‪Schnitzelplatz Lagerhuset - ‬4 min walk

About this property

Sure Hotel by Best Western Center

Hotel near The Avenue
Near Nordstan Shopping Center, Sure Hotel by Best Western Center provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • Self-parking (surcharge), a 24-hour front desk and free newspapers
  • Tour/ticket information, a lift and smoke-free property
  • A TV in reception, coffee/tea in reception and luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is NZ$188
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for SEK 0.0 per night

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 16 Nov 2025 start from NZ$180.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Center?

Self-parking is available for SEK 350 per day.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this hotel is within a 15-minute walk of Kungsgatan, The Avenue and Nordstan Shopping Center. Liseberg Amusement Park is 1.7 mi (2.7 km) away. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

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Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 308 out of 1014 reviews
Rating 8 - Good. 374 out of 1014 reviews
Rating 6 - Okay. 211 out of 1014 reviews
Rating 4 - Poor. 73 out of 1014 reviews
Rating 2 - Terrible. 48 out of 1014 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
Stayed 7 nights in Aug 2025

8/10 Good

Tamas

Liked: Amenities
Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, Hotel is some pour in age but very good to stay
Stayed 3 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Stayed 2 nights in Aug 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Stayed 9 nights in Jul 2025

10/10 Excellent

Tiancheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay with our dog. Nothing to complain about ;) very good location, walking distance to the city center.
Stayed 2 nights in Sep 2022

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in Göteborg!

Great hotel experience that fit my needs.
Stayed 2 nights in Jul 2023

10/10 Excellent

florence

Liked: Cleanliness, property conditions & facilities
Bra
Stayed 1 night in Jun 2025

10/10 Excellent

Laufey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for us
Stayed 1 night in Aug 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

Mia

Liked: Cleanliness, property conditions & facilities
Praktisk beliggenhed. Manglede at fylde op på cacao samt lave kaffemaskinen. Tørt brød.
Stayed 2 nights in Oct 2025

6/10 Okay

?

Liked: Staff & service
Disliked: Property conditions & facilities
Small and old room. Good breakfast for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig oplevelse

Centralt beliggende ift transport. Utroligt behageligt personsle, som forstår, hvad kundepleje drejer sig om. Dejlig varieret morgenmad med rigtig gode råvarer.
Stayed 3 nights in Jul 2025

6/10 Okay

Mats

Liked: Cleanliness

Medelklass

Medelklass relativt nära Järntorget och Stenpiren.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Stayed 2 nights in Jul 2025

8/10 Good

Yasin hagi

Liked: Cleanliness, property conditions & facilities, room comfort
Det er Ok
Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Stayed 3 nights in Jul 2025

8/10 Good

Hans

Liked: Cleanliness, staff & service, room comfort

Rekommenderas varmt

Rummet var litet men hade hög mysfaktor. Skåp, stolar och bord var i mörkt träslag och lagomt slitna för att känslan inte skulle bli för steril. I kontrast till detta så var badrummet nytt, ljust och fräscht med variabel belysning och bekväm dusch. Personalen var förstklassig. Städningen var bra. Frukosten var helt ok. Jag kommer med all säkerhet tillbaka.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge

Bra läge nära till centrum Parkering mitt över gatan Lugnt God frukost
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Det var mycket dåligt städat. Ofräscht men personalen var trevlig och frukosten var hyfsad
Stayed 1 night in Jul 2025

6/10 Okay

Oskar

Liked: Staff & service, room comfort

Bra läge på hotell utan gym och restaurang.

Bra läge men bullrigt från spårvagnar på gatan utanför. Lite trist frukostbuffé men helt ok överlag. Slitna rum med minimal inredning. Ingen kyl/minibar på rummet, ingen hotellrestaurang eller något gym heller. Mysiga kvarter i närheten men hotellet som sådant är bara till för att sova på.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superdupernöjd

Jag är mer än nöjd! Från otroligt bra service i receptionen (shoutout till Kajsa!) till mysigt rum, renlighet, god frukost, skön säng! Som en ensam resande kvinna, så kände jag mig väldigt trygg på hotellet. Jag fick även checka in tidigare, vilket var riktigt snällt (tack igen Kajsa!). Utcheckningen var smidig och bra. Jag är glad och nöjd och vet vart jag ska sova nästa gång jag besöker Göteborg! :)
Stayed 1 night in Jul 2025

8/10 Good

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udmærket til prisen

Ældre hotel, men pænt og rent
Stayed 2 nights in Jun 2025

8/10 Good

Helle

Liked: Cleanliness, staff & service
Det var et godt hotel til prisen. Beliggenhed i forhold til byen perfekt God service. Morgenmad var god med hvad man behøver.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025