The hotel staff made us feel like we were right at home; we felt like we were staying with friends. The hotel was close to the train (which could be a bit confusing at times). We used the beach near the hotel which was wonderful after a day of touring. The hotel staff were very attentive and helpful when recommending restaurants, etc. Our room was clean, beautiful, and one of the biggest rooms we've had in Europe. The bathroom was clean, beautifully tiled. Nice pillows, couch, chairs, desk, bed comfortable. I never did get the name of all the staff, but we want to thank them for their hospitality. The breakfast was great too; once we sat down, our coffee came to the table just the way we like it. We never had to ask, it was just there......and they US a gift on our departure!!