View from room

Reviews of Hotel Astoria Rapallo

4 out of 5
Hotel Astoria Rapallo
Via Gramsci Antonio 4, Rapallo, GE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 450 out of 614 reviews" "
Rating 8 - Good. 131 out of 614 reviews" "
Rating 6 - Okay. 20 out of 614 reviews" "
Rating 4 - Poor. 5 out of 614 reviews" "
Rating 2 - Terrible. 8 out of 614 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly accommodating and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice prperty. The staff was ver helpfull. Great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2023

10/10 Excellent

Dennis

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hosts

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, just few meters from the ocean
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in the perfect location. Comfortable room. Staff were super friendly and helpful. Included breakfast was delicious!
Stayed 1 night in Oct 2023

10/10 Excellent

Yosy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Hillary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, the staff, the breakfast and the location were all amazing. Would love to stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
Everything about our stay at this lovely seaside hotel was tops! We were able to check in early, the ladies at the front desk greeted us warmly. Our room was spacious and comfortable with a great shower. The view from our room was spectacular, overlooking the harbor. They even had free juice and water and delicious focaccia on the lobby on the evening. The breakfast buffet was delicious with both hot and cold options. We will happily return.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t have been nicer when we arrived! We arrived early and as expected, our room wasn’t ready. They offered us delicious cappuccino, croissants, and water! While we were out and about, they brought our luggage to our room. The room is beautiful and extremely clean and comfortable! We look forward to sitting out on the balcony this evening!

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location along the Italian Riviera
Excellent location and accommodation. Best buffet breakfast I have ever seen in all my years of travel. The staff are very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service rapide et courtois
Stayed 1 night in Sep 2023

10/10 Excellent

NADER

Stayed 2 nights in Sep 2023

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Hotel Astorio! It was in a beautiful location but the best thing about it was the staff! Every single person was friendly and personable, had a great sense of humor and spoke excellent english!
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A faultless experience. A return visit? Oh yes!
Quite one of the hest hotels I have ever stayed in. Friendly and very helpful staff and very convenient seafront location. A short walk to the ferry point for Portofino etc.. Comfortable and quiet room with efficient air-conditioning. Excellent breakfast with plenty of choice.
Stayed 3 nights in Aug 2023

10/10 Excellent

LUISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, impeccably clean, excellent service, wonderful breakfast and amenities....highly recommend, thank you to all, Luisa Salvatore
Stayed 3 nights in Aug 2023

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean and updated. Would definitely stay again in the future
Stayed 2 nights in May 2023

10/10 Excellent

LaeTania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased that upon arrival at 1:00 pm my room was available for check in. Both Greta and Sarah went out of their way to make sure my stay was exceptional. Sarah drove me to the Splendido Hotel in the Hotel’s plush VW. She also made sure I had transportation from Portofino back to Hotel Astoria. As a solo traveler I felt safe walking around the area of the hotel. I would definitely stay here again. Thanks for a wonderful stay.
Stayed 2 nights in Jul 2023

8/10 Good

Rose Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel, and the check in was easy and fast. Sarah at the front desk was awesome providing me on how to spend the day which was very helpful. However the soap provided with the room is a chip, so small you can used once at the most. Apparently the shampoo was for both body and hair in a dollop quantity which was not enough for my long hair. The breakfast was continental, eggs were left over from the day before. The staff at the breakfast area Mikaela was very rude. I asked for a medium boiled egg and cappuccino she bring to my friend.,every time I ask for something she brings it to my friend instead . The choices of the breakfast items were limited and the food was poorly prepared. Other than that it was a nice stay.
Stayed 3 nights in Jun 2023

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great location. Bed was hard as a rock- terrible! Front desk was very helpful. Mikayla’s service was exceptional and so warm!
Stayed 2 nights in May 2023

8/10 Good

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Sarah alina

Stayed 3 nights in May 2023

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2023

10/10 Excellent

Zeyad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel with a great location and good breakfast. We came by car and were able to park directly in front of the hotel. We chose this place because of it’s location I relationship to Portofino and Cinque Terra. We were able to walk to the train station and nearby restaurant. And the hotel faces the water. The reason they did not get all excellent from us is due to the lack of communication between desk personnel (we kept getting asked the same questions) and they desk person was unaware we were bringing a car even though I had been communicating on Expedia with them. And the young man who we first met at the desk had an attitude which was not as friendly as the rest of the staff. We would recommend this hotel and would stay here again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Norma P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the best breakfast and their American coffee is excellent. The hotel it’s very nice I would say there any time. In addition, the staff are friendly.
Stayed 5 nights in Oct 2022

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful area. Very helpful staff and clean rooms. Breakfasts every morning were very generous. Not much more you can ask for.
Stayed 3 nights in Oct 2022

10/10 Excellent

Yelda, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2022

10/10 Excellent

Joan

Stayed 3 nights in Aug 2022

8/10 Good

Magdy, Cairo

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location with lots of walkable dinning portions. nice sea/hills view from the room. Room conditions are OK, set your expectations.
Stayed 2 nights in Jul 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
People go above and beyond to serve you well. Lovely place close to everything. Reception team helped so much!!
Stayed 2 nights in Jun 2022

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place to stay
Stayed 2 nights in Jun 2022

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very nice staff
Stayed 2 nights in Jun 2022

10/10 Excellent

Diana

Stayed 2 nights in May 2022

10/10 Excellent

Julie

Stayed 1 night in Apr 2022

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Catherine

Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable Concierge!! Friendly and helpful staff ~ I loved Rapallo so I decided to stay 2 more days. They changed my room and moved all my belongings while I was at Cinque Terre (that they help book for me) they made dinner reservation suggestions, walked me to the Post Office to mail out a box of shopping 🛍 items back to the States!! Love ❤️ this hotel and their fabulous people.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Exceptional service and good location. Very clean room and quality breakfast. I highly recommend this hotel.
Stayed 5 nights in Jul 2020

10/10 Excellent

Erick, Torino, TO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host and hostess are amazing and cannot help you enough. The rooms are clean and the views of the bay very relaxing. They have a very nice selection for breakfast to satisfy most. We had a great stay.
Stayed 4 nights in Jun 2020

8/10 Good

Aleksandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Receptionists were amazing. Their service you can not see everywhere. They were very kind and helpful. My room was pretty good, brekfast as well. They have their parking, but you should call the hotel before your arrival. They do not have many spots. The hotel is the centre. There were many restaurants around. I would come again. My overall rating 9.
Stayed 2 nights in Jun 2020

10/10 Excellent

Rares

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous
Everything was perfect during my stay and every single employee of this hotel was so helpful and so polite. They truly understand this art of giving exquisite services to their guests. I would definitely recommend this place
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant - so helpful and very willing to help with guidance and assistance. Took a recommendation to travel to a restaurant in the mountains and was one of our best days. Staff booked train tickets for us. Property was very clean and we were lucky enough to have a patio area with a view to die for. Ultimately a 5 star stay based on our experiences with the staff !!
Stayed 4 nights in Nov 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astoria hotel Rapallo Italy
This is a 1st class hotel excellent choice at breakfast very friendly staff and hosts.It is very close to town centre, train line,and good restaurant 's Our room had a large balcony and great sea views. We have just returned home after a wonderful 5 days stay and will definitely return
Stayed 5 nights in Nov 2019

10/10 Excellent

Mrs S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Very kind, helpful and friendly staff. Comfortable bed and lovely room. Superb choice for breakfast.
Stayed 1 night in Nov 2019

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Exceptional service. We felt so welcomed. Couldn’t ask for more. Absolutely recommend it.
Stayed 2 nights in Oct 2019

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience in a lovely property. Warm welcome, very comfortable rooms, excellent breakfast. We are looking forward to returning!
Stayed 1 night in Oct 2019

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019