Excelsior Palace Portofino Coast
5.0 star property

Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Excelsior Palace Portofino Coast

Photo gallery for Excelsior Palace Portofino Coast

Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Junior Suite
Property amenity
Private beach, sun-loungers, beach umbrellas, beach towels

Overview of Excelsior Palace Portofino Coast

Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
The price is NZ$528
Price available on 22/4/2024

Explore the area

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035
  • Popular LocationRistorante Lord Byron1 min walk
  • Popular LocationYacht Club Rapallo SRL4 min walk
  • Popular LocationRapallo Station15 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)33 min drive
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Room options

Exclusive Double Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Sea View

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Heating
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Pillow menu
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Rapallo

Located in Rapallo, Excelsior Palace Portofino Coast is connected to the convention centre. The area's natural beauty can be seen at Camogli Beach and San Michele di Pagana Beach, while Museo Attilio & Cleofe Gaffoglio and Musei di Nervi - Galleria d'Arte Moderna GAM are cultural highlights. Travelling with kids? Consider Scoglio dei Mille and Sestri Levante Bowling. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and ecotours.

What's nearby

  • Marina di Rapallo - 3 min walk
  • Spiaggia pubblica Travello - 10 min walk
  • Rapallo Castle - 15 min walk
  • Santa Margherita Ligure Castle - 2 min drive
  • Abbazia di San Girolamo al Monte di Portofino - Complesso Monumentale La Cervara - 5 min drive

Getting around

  • Rapallo Station - 15 min walk
  • Genoa (GOA-Cristoforo Colombo) - 33 min drive

Restaurants

  • Caravaggio Cafè - 11 min walk
  • Caffè Il Cristallo - 11 min walk
  • Ristorante Pizzeria Sapore di Mare - 14 min walk
  • Bella Napoli - 9 min walk
  • Yacht Club Rapallo SRL - 4 min walk

About this property

Excelsior Palace Portofino Coast

Luxury boutique hotel connected to the convention centre
Consider a stay at Excelsior Palace Portofino Coast and take advantage of a free breakfast buffet, 18 holes of golf and a marina. This hotel is a great place to bask in the sun with a private beach, beachfront dining and beach massages. Treat yourself to a deep-tissue massage, a body treatment or a detox wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Mediterranean cuisine. Pilates classes are offered at the health club; the property also has a poolside bar, a rooftop terrace and 2 coffee shops/cafes. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Bike hire, valet parking (surcharge) and train station pick-up service
  • A free beach club on-site, babysitting (surcharge) and a 24-hour front desk
  • Wedding services, meeting rooms and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 119 individually furnished rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Childcare services, heating and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc Lounge
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Pilates classes

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1901
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 24 April:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 18 lb per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 110.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast have a pool?

Yes, this property has 2 outdoor pools. The swimming pool is closed seasonally each year from January 1 until April 24.

How much does it cost to stay at Excelsior Palace Portofino Coast?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Excelsior Palace Portofino Coast on 22 Apr 2024 start from NZ$513.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excelsior Palace Portofino Coast pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 18 lb per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Excelsior Palace Portofino Coast?

Valet parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Excelsior Palace Portofino Coast?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Excelsior Palace Portofino Coast?

Checkout is at noon.

Where is Excelsior Palace Portofino Coast located?

Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 35 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area and hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

florian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school classic. Great staff, service and hospitality
Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Travelled with partner
Exceptional service and very comfortable rooms
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Travelled with group
The staff was friendly. The breakfast buffet was excellent. The views were spectacular!!
Stayed 1 night in Feb 2024

6/10 Okay

Maryanne, Pymble

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property and rooms are looking tired. The vinyl on our lounge was peeling at the edges and needed to be reupholstered. The room was very hot and while they got the air conditioning looked at the next morning there was no real apology or offer to compensate us for no sleep the previous night. There was also a lot of construction going on so some services such as the spa were not working. Breakfast mainly continental choices. Overall expensive hotel but somewhat average. Lovely view.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Staff & service, property conditions & facilities
The views weee spectacular! The staff was friendly and helpful. Breakfast was very good. Great service!
Stayed 2 nights in Feb 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special place to stay on the Ligurian coast.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Wonderful!!
This is our third stay at this most wonderful hotel, and it continues to improve to more than a 5 star hotel - this is a 5 star luxury hotel and one of the best I have stayed in while touring Italy. Elegant, kind, professional - with the top amenities. Just wonderful, and we look forward to our next stay here.
Stayed 1 night in Dec 2023

6/10 Okay

Leslie

Travelled with partner