Get an overview of this hotelFamily-friendly hotel with free area shuttle and restaurant

Popular property highlights

Free parking
Free WiFi
Swimming pool
Business centre


This family-friendly Mermaid Waters hotel is located by the sea, within 1 mi (2 km) of Putt Putt Golf Mermaid Beach, Pacific Fair Shopping Centre, and Dracula's Queensland. Kurrawa Beach and Oracle Boulevard are also within 2 mi (3 km).

Hotel Features

A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a business center, meeting rooms, and dry cleaning are onsite.

Room Amenities

All 104 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with digital channels. Room service, separate bathtubs and showers, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a seasonal outdoor pool, tour/ticket assistance, and barbecue grills. Onsite self parking is complimentary.

  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Barbecue grill(s) 
  • Luggage storage 
  • Bar/lounge 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • 24-hour front desk 
  • Laundry facilities 
  • Business center 
  • Tours/ticket assistance 
  • Meeting rooms 3 
  • Restaurant 
  • Total number of rooms - 104 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Number of floors - 3 
  • Free WiFi 
  • Outdoor seasonal pool 
  • RV, bus, truck parking 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Refrigerator 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • Desk 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • In-room climate control (air conditioning) 
  • Partially open bathroom 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Breakfast is available for a surcharge each morning.

Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Boat tours nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 
  • Sailing nearby 
  • Free bicycles nearby 
  • Scuba diving nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at midnight


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10.00 and AUD 25.00 per person (approximately)
  • Rollaway bed fee: AUD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mermaid Waters Quality Hotel
  • Quality Hotel Mermaid Waters
  • Quality Mermaid Waters
  • Quality Hotel Mermaid Waters Gold Coast
  • Quality Inn Mermaid Waters

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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