Two Bedroom Executive | View from room
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Reviews of Paradise Centre Apartments

4 out of 5
Paradise Centre Apartments
3 Hanlan Street, Surfers Paradise, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 520 reviews" "
Rating 8 - Good. 199 out of 520 reviews" "
Rating 6 - Okay. 51 out of 520 reviews" "
Rating 4 - Poor. 21 out of 520 reviews" "
Rating 2 - Terrible. 14 out of 520 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barend Sebastian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very central
Stayed 7 nights in Oct 2023

8/10 Good

Martin

Liked: Cleanliness, room comfort
Great location. Great service. Air Conditioning was noisy and needed cleaning. We would go back.
Stayed 5 nights in Aug 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central location close to the beach with fantastic views from our room. A two minute walk to the 'G', the local light rail service which is also fantastic. Clean and fresh rooms with great facilities. Great friendly staff and close to all local attractions and shopping.
Stayed 12 nights in Jul 2023

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort
Life in paradise
For a single person or a couple, the room I stayed in was the perfect size. Lovely views of the beach, Cavill Avenue (great for watching how 'alive' the area is) and part of the hinterland. Blockout curtains allowed me the luxury of a sleep in without the early morning sun waking me up. The outdoor heated pool and spa were fantastic, even with winter fast approaching. Every second day I'd go for a dip. Such easy access to the shops and public transport as well. Price wise, it was surprisingly cheaper than a lot of other places. The only gripe I had (and it's a petty one at that) is that the tiles and grout in the wet areas need a good scrub. All other areas were carpeted, and it still had that new carpet smell, so no problems there.
Stayed 14 nights in May 2023

10/10 Excellent

Chris, Corowa

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with this property. It is in a great loc
Stayed 7 nights in Feb 2023

6/10 Okay

Robyn

Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Fantastic stay with great views.
Great stay. The apartment was very comfortable and spacious, although maybe a little dated, but not an issue at all. The bed was comfortable, the kitchen well stocked with everything we needed to cook and the bathroom clean with good pressure and hot water. The view from the apartment was also fantastic! My only issue would be minimal coffee and tea in the room as it was not replenished throughout the stay, and also the need to pay for extra pool towels. Would recommend and would stay again.
Stayed 5 nights in Sep 2022

10/10 Excellent

Jaclyn

Stayed 2 nights in Jul 2022

8/10 Good

Mark

Stayed 6 nights in Jun 2022

8/10 Good

TUNG VAN

Travelled with partner
Liked: Cleanliness
Close the beach but very noisy area
Stayed 5 nights in Jun 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So close to Cavill Avenue and the beach and accommodation was so comfortable and beautiful view of the beach.
Stayed 2 nights in Mar 2022

8/10 Good

Greg

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, it's in the centre of Surfers! Staff were great and the units are equipped well and very clean.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2021

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, room comfort
Great Staycation
The place was really nice,quiet, and the view from the balcony was really amazing. Me and my daughters had a great day of staying in the hotel. Feels like I'm in my home. I will definitely go back to this hotel/apartment.
Stayed 5 nights in Apr 2021

8/10 Good

Gasparo

Stayed 3 nights in Mar 2021

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

nicole

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Robert, Canberra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and view from balcony. Pool and stream room were excellent
Stayed 4 nights in Nov 2020

8/10 Good

Elwira, Brisbane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great view and pool area, close to the beach and restaurants. To noisy to sleep, music until well into the night for 4 nights.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Shaheen

Business traveller
Liked: Cleanliness, room comfort
Everything was great however could do with heating
Stayed 9 nights in Jun 2020
Response from Paradise Centre Apartments on 11 Jul 2020
Dear Shaheen, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

8/10 Good

Prashant, Brisbane

Travelled with family and small children
Liked: Cleanliness, amenities
Prime location and Great view! Room was clean and tidy.
Stayed 2 nights in Jul 2020
Response from Paradise Centre Apartments on 11 Jul 2020
Dear Prashant, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2020

8/10 Good

Jess, Sydney

Travelled with family and small children
Liked: Cleanliness, amenities
Fantastic location, everything within walking distance
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Stay
Enjoyable enough. Apartment was clean. Although, for a ten day stay we had to request more toilet paper, washing detergent, towels etc. The portable cot was not in our room upon arrival. This was delivered after our arrival for us to set up. Minimal condensation on the floor this time, my 2.5 yr old only slipped over once. Yes I’m being sarcastic. This problem really needs to be fixed. Great location and the pool is amazing.
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
I love the facility of pool is has and the location of aparments but the room facilities had not been changed in months or years , the washing powder was hard the dishwashing liquid was dried up and couldn’t be used I only received two towels not even an extra for my child , and you can not confirm an early or late check in until day before leaving you stressing as to what you will do once arriving or leaving the holidays
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Great central location. Great views. Walking distance to shops, beach and restaurants.
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Our accomodation was terrible and very tired was in desperate need of an update. when to reception and said about all the damaged furniture storage and headboard main bedroom, we were advised we should have booked a supierior appaprtment if we wanted a renovated apparement. expedia did not state this and i was under the impression that I had booked a 4 star apartment and got a 2 & 1/2 star. really dissapointed
Stayed 7 nights in Oct 2019
Response from Parthena on 16 Nov 2019
Thank you for taking the time to provide feedback on our property. We strive to ensure that each guest have a memorable and enjoyable stay with us however I can see on this occasion we did not meet our own expectations. We always appreciate guest feedback as it gives us the opportunity to improve our offerings in order to better meet customer's needs. So we may attend to the above issues please contact us and ask for management. We hope that you will stay with us again so that we would have the opportunity to ensure that you have a great stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovre the position could see whales from our balcony fantastic views wiuld syay there again
Stayed 8 nights in Sep 2019
Response from Parthena on 16 Nov 2019
Thank you for your amazing feedback. What an amazing opportunity to see the whales from your very own balcony! This will be shared with the team so we may continue to provide friendly customer service. We look forward to welcoming you back to Paradise Centre Apartments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything about this property was clean and working next was it had a pura Tap It had out dated furniture and tv lounge suite was very small fridge froze food old dishwasher hard bed
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet views & location. Close to all shopping & night life.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place the location is fantastic. Had everything that we needed and wanted. Would recommend to anyone.
Stayed 4 nights in Aug 2019

10/10 Excellent

JoyHailes, Adelaide

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here for six years. The property is well furnished, quiet and close to all CBD amenities. The staff and cleaners are always friendly and helpful..
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great position, very well equipped kitchen! Comfortable and clean
Stayed 7 nights in Jun 2019

8/10 Good

Mekhail

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Stil I'm waiting for the 200Au security return in my account, First off all you have to change the timing for check out as per your rules 10 am is too early At least it should be 12 noon and refilling of Soaps and shampoos should be on customers request. Aircondition in bedroom is not working even i cmplent he same one person came to check the problem he said we will repair on next morning but nobody is bothered any way, I'm not recomend to anyone to stayin this apartment.
Stayed 4 nights in May 2019
Response from Front Office Manager on 1 Jun 2019
Dear Guest, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

10/10 Excellent

Rolston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vocation
Very well located easy access to all shops and close to the beach. Also like the markets. will recommend to my friends
Stayed 5 nights in Apr 2019
Response from Tim Malivanek on 8 May 2019
Dear Rolston, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Amazing view and amenities within the hotel and a very stylish suite. Unfortunately the apartment was quite unclean but netherless it was fine after a quick clean ourselves. The noise at night can be a little off putting maybe double glaze windows might suit better and block out blinds. Amazing apartment though very happy and it was so spacious very impressed. Thankyou
Stayed 5 nights in Apr 2019
Response from Tim Malivanek on 23 Apr 2019
Dear Guest, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

8/10 Good

Kathy

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Tim Malivanek on 23 Apr 2019
Dear Kathy, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Badly in need of renovations! Many broken tiles with sharp edges, broken washing machine, dirty glasses and dishes, dirty tapware etc. Location great!
Stayed 2 nights in Apr 2019
Response from Tim Malivanek on 17 Apr 2019
Dear Guest, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Apoligies the apartment was not up to your standard. It seems you have booked an older style apartment. I would suggest booking an executive apartment on your next stay as these rooms have been refurbished. Kind Regards, Tim Malivanek, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, close to the beach, restaurant and transport links to and from the airport.
Stayed 7 nights in Mar 2019
Response from Tim Malivanek on 15 Apr 2019
Dear Guest, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of the property is amazing. Central to everything. Easy access to the shopping mall. Didnt like the noise at night but thats what you get when it is central to everything 😁. Windoes/Doors and curtains could do with some TLC, otherwise this property was great.
Stayed 14 nights in Mar 2019
Response from Tim Malivanek on 3 Apr 2019
Dear Guest, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. It is great that the location suited your needs. We don't have any control over the noise from the street sorry. Kind Regards, Tim Malivanek, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was great and being so close to everything like the shops was fantastic
Stayed 10 nights in Mar 2019
Response from Tim Malivanek on 20 Mar 2019
Dear Guest, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
This place is clean comfy and friendly I won’t look anywhere else only problem is the car park the people who live there think they own the carpark and if your given a carpark they park there and have their no parking park it annoying
Stayed 8 nights in Mar 2019
Response from Tim Malivanek on 20 Mar 2019
Dear Jennifer, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mould, Moisture, Not a child friendly apartment
We recently stayed in Ballah with our 21 month old. We were on one of the upper levels in a 2 bedroom apartment. Upon arrival, my 21 month walked in and fell over. We then discovered the tiled floors were saturated with water. We assumed the floors had just been mopped. How wrong were we! Turns out the air conditioner was producing massive amounts of moisture / ice, YES ICE on the tiled floors in the bathroom, ensuite and hallway. We tried unsuccessfully to dry the floors daily with towels, in between our toddler taking many falls. You could actually see where the water had been running down the walls and the mould on the silver picture frames was disgusting. We approached management about this and were told that yeah some apartments have that problem and some have rubber mats on the floors to stop people slipping over. Management did not seem interested. We were utterly disgusted with managements attitude and are contemplating taking this further. Lift your game and get the owners of such apartments to fix these problems. Owners may want to clean up their drinking glasses too, breast hand painted glasses? Really???
Stayed 3 nights in Mar 2019
Response from Tim Malivanek on 14 Mar 2019
Dear Leigh, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Apoligies for the isues you encountered. Kind Regards, Tim Malivanek, Front Office Manager

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Farrugia family trip
It was a great hotel- well positions around essentials. Overall great experience
Stayed 5 nights in Feb 2019
Response from Tim Malivanek on 14 Mar 2019
Dear Emanuel, Thank you for providing your feedback from your recent stay here with us at Paradise Centre Apartments. Kind Regards, Tim Malivanek, Front Office Manager