I would not recommend Palazzo Colonnades. The check-in process was fine, and the staff working on reception were always friendly, though the state of the apartment and common areas were horrible.
Our bathroom had an incredibly unpleasant sewer smell for the entire stay, when bringing this to receptions attention, she mentioned she could put some 'draino' down the drain, though this did not help.
The kitchen pots and pans were incredibly old, peeling, scratched and unsafe to use.
The mattresses were not able to be slept on. They were beyond uncomfortable. We had to purchase mattress toppers on our holiday to be able to sleep.
And small things, such as the vacuum supplied with the room did not work (at all) due to it being full of other people's hair, food scraps and rubbish, we were provided no plug for the sinks and the exhaust fan was useless in the bathroom.
Along with all of this, the overall state of the room was terrible. The carpets were stained and filthy in each room. The furniture in the lounge room all had severe water damage at the legs, showing swelling and flakes falling off. The walls were all covered in dirt marks and scuffs.
When mentioning the common areas, the pool was dirty and the pool ladder was unstable, the spa jets were unable to be used & the gym can't exactly be called a gym.
We will not be coming back and I wouldn't recommend anybody to stay here either.
Note: the pots/ pans, vacuum and sink were all provided/ replaced.