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Reviews of Coolangatta Sands Hotel - Hostel

2 out of 5
Coolangatta Sands Hotel - Hostel
Cnr Griffith And Mclean St, Coolangatta, QLD

Reviews

6.8
Rating 10 - Excellent. 31 out of 148 reviews" "
Rating 8 - Good. 45 out of 148 reviews" "
Rating 6 - Okay. 34 out of 148 reviews" "
Rating 4 - Poor. 17 out of 148 reviews" "
Rating 2 - Terrible. 21 out of 148 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had all you need for a weekend stay and close to the coolys rock on event
Stayed 2 nights in Jun 2022

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, nice and close to everything, quieter than expected.
Stayed 3 nights in Jun 2022

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Single bathrooms dirty, other guests obviously not cleaning up after themselves (including toilet bowls!). Shared kitchen not so good either.
Stayed 1 night in Mar 2022

2/10 Terrible

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The food at the bistro was as good as any that you could find elsewhere.
Stayed 1 night in Mar 2022

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Good old pub.
Stayed 1 night in Mar 2022

6/10 Okay

George

Rooms
Stayed 1 night in Feb 2022

4/10 Poor

Kelcey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lady was nice checking in. Unfortunately when we got to the room it was like they had placed a bed in a storage room. The bed looked old, marks all over walls & furniture, the makeshift cupboard looked like something out of the tip. The room had a door out onto the balcony which faced the main road which could be nice if it had some sort of curtain which would provide privacy and as the room was so tiny there was no privacy in the whole room. Left just after 8.30am, noone at reception to give feedback to.
Stayed 1 night in Feb 2022

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming historic hotel, staff were very friendly and helpful, nice and close to the beach and restaurants, no need for a car
Stayed 2 nights in Feb 2022

6/10 Okay

George

Stayed 1 night in Feb 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay
Stayed 1 night in Feb 2022

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helping hands at Coolangatta sands
I enjoyed my stay the showers were clean the dorms with aircon was affordable and staff were very happy to help me.they allowed me to store my luggage when they booked out
Stayed 2 nights in Jan 2022

8/10 Good

yu chun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 3 nights in Jan 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great budget choice
The location is superb. Although an old hotel, the shared facilities and kitchen are good. The balcony with sun beds is superb
Stayed 2 nights in Jan 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Best location and great service. If you dont mind shared facilities, then its a great old style hotel to stay in
Stayed 3 nights in Jan 2022

2/10 Terrible

Aidan

Business traveller
Liked: Staff & service, property conditions & facilities
Room was double booked so had to drive 15km to get another hotel. Wotif took online booking. Not Coolangatta Sands fault. Duty Manager was very professional.
Stayed 1 night in Jan 2022

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location. Small but tidy rooms. Great share chef kitchen and brand new share bathrooms. The balcony is amazing. Bit noisy, as to be expected, at night and the corridors very shabby. No complaints for price and location.
Stayed 1 night in Nov 2021

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Staff were welcoming and friendly
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Attentive staff and terrific location however: very noisy. No lift to accomodation. Squeaky beds. Bring your own locks and Flip Flops. Dirty floors. Rooms with Doors onto Balcony do not lock. Automatic door on stairwell slammed my finger. Overall a very rough night... made up for it with a really lovely barramundi and vegetables in the cafe.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Great location
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful hotel nice atmosphere need to work on clean sheets, towels and blankets though.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Probaby over-priced
Facilities basic but ok. Main issue was uncontrolled noise from communal areas such as TV room etc. Also noise from other rooms and shared verandah. Only one step above a backpackers.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
For a backpackers over a pub, this was good. Nice kitchen and a great balcony. Staff were great. Small room but the sheets were clean and the a/c quiet. Friday night and security staff were active, and welcome to humans of Coolangatta, but everyone was friendly and the covers band was pretty good. Thumbs down to the shared bathrooms / toilets, which were in a reasonably bad condition, cracked, dirty and wet, with dodgy locks.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We like Michelle who did everything toake our stay warm...we froze the first night but warm the next night...room disgusting...back dinner cold...
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel runs a bar downstairs that plays extremely loud music until 2am and it is that loud, it is like it is being played in the room next to you. It echos through the entire accomodation. I do not recommend staying here
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above the pub
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff friendly, accomodation had everything we needed, would stay again.
Stayed 1 night in Apr 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Dec 2020

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

2/10 Terrible

Caterina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Brian

Liked: Cleanliness
Stayed 3 nights in Jan 2020

6/10 Okay

Susan

Business traveller
Disliked: Amenities, property conditions & facilities
It was so loud. You couldn’t sleep. Down the bottom was party and I got no rest till around 2/3 am
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Rough at best.
Very hot in our private room. AC did not work. Not very clean. Great location, nice staff, but no sleep because of the heat (only 17c outside) and noise.
Stayed 1 night in Jan 2020

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location is great. Sparse, but clean room. Air conditioning didn't work, had a fan in the room but it was quite hot still.
Stayed 1 night in Dec 2019

8/10 Good

Leigh

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Spacious rooms and relatively quiet while being so close the the beach and shops. One let down is that the rooms have air conditioning units but they do no work. You really need air conditioning and have been working in the past but when reported to the staff they said that all air conditioners broke down earlier in the year.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hostel - would recommend!
Great location, really central to everything and you can see the beach from the veranda. Stayed in a private queen room and double room - both were good. Only annoying thing about the room is the air con wasn’t great and there was only one plug socket or in the queen room there was more sockets but the other side of the room to the bed - not a huge issue. Generally a good hostel - didn’t use the kitchen facilities so can’t comment on those, bathrooms were ok and they have laundry options too. Pretty insanely noisy over the weekend but that’s what you expect in hostels right? Would recommend
Stayed 1 night in Nov 2019

8/10 Good

Shane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was clean but very noisy all night from the clubbing downstairs.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service
The property was ok except air con didnt work so hot in the room Bathrooms weren't very clean Other than that staff were very friendly and enjoyed our stay
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Daz, Gosford

Liked: Staff & service
Disliked: Amenities
It is a good pub atmosphere and the staff are great. The bathrooms are shared with many people.
Stayed 3 nights in Oct 2019

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here!!! The staff are so friendly and welcoming!!! So close to the shops, the beach and public transport. Will be definitely coming back. Highly recommended!!!!!
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I even entered this accomodation I was disgusted by the attitude of staff and management. I almost rang for police assistance to assist me in getting past the very unfortunate security staff employed there in the evenings. I will NOT be paying for this accomodation as I did not stay there. I was not allowed through their chain of brutal security staff to access my room. Please arrange a refund on my behalf. Andrea RYAN
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

When I showed up they cancelled my booking because I'm Australian.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019