We had a very pleasant and comfortable stay for 8 nights. We found the lady on reception friendly and informative. The 1 bedroom apartment had everything we needed and the Washer/Dryer, Foxtel and Speedy Wifi were a bonus. Everything worked well. The gardens are beautiful and well maintained. The Pool & Spa and surrounding area are lovely and clean. The BBQ area is spacious and clean. Liked having a gated secure basement carpark for hire car. Aruba Surf is a peaceful place & we loved sitting out on the balcony listening to the birds chirping. I booked in advance and put in a request for a specific room, the lovely lady was able to give it to me. I'm so grateful it was available! Self-contained apartments suit us, don't have to feel rushed to leave to let cleaners in etc. I was aware to bring own toiletries etc. Can't understand why some people complain about this! We were happy to have a room on ground floor. We are both in our 60's with health issues, so not sure we would have been able to handle more stairs for the higher rooms. Aruba Surf is in an excellent location. If you don't have a car it is so easy to get around. In between 2 shopping centres. The Beach, Tram and Casino within close walking distance. This place is good value and wouldn't hesitate to stay again. Thankyou to the Staff at Aruba Surf! Was sad to leave!