Hilton Hotels in Gold Coast from NZ$301

"Will stay there again. "

"super convenient location, great river view from the top floor and exceptional service from everyone we dealt with at the property, front desk went above and beyond to anything we needed and any questions we asked. will come back again for sure"

"We've stayed at Claridge several times over the years through a few management groups. We enjoy this hotel and the neighborhood. It has a charm about it, is up-to date, and is immaculately clean. The late evening desk staff, however, conducted themselves as if they would rather be ANYWHERE but here. I asked about registering my car but that was not done. The room was for 4 people (we had 2 children) but they provided only 2 towels. We requested more and a housekeeper promptly brought us 2 more sets. When we asked why the room was so dark (only two lamps, no overhead lighting) she came back with an additional lamp. Great service from her. They do not own the parking garage next door. It's Chicago; the cost is a ridiculous $60 for 24 hours. But hotel guests have in and out privledge if you need your car for any reason...which I did. Suffice it to say that they do not give you ANY warning that they must know when you park that you are in the hotel and need in and out so be sure you let them know and ask how to get that at check-in. Many hotels now apply an "amenities: or "resort" fee, Claridge charges $29 which includes a business center we had no intention of using, a room coffee maker and unlimited bottled water. Really. You must pay it. Then make it part of your rate! Mine was reversed by the Manager because of the parking confusion, which was kind of him to do. Everyone should express displeasure with this "Fee" so they get a message. I still like the hotel."

"Rooms were great. Comfortable and spacious. "

"Love staff very professional and helpful quiet room great job great trip "

"We enjoyed our stay. Room was small but considering when the hotel was built it makes sense. It was clean and well cared for. I’m not used to being in a hotel that the lobby is not on the main floor so coming and going was odd to not see a front desk area. But still felt safe and secure as there was always someone at valet or a concierge in the entrance. Parking is very expensive. $65 per night. I have no idea where my vehicle was parked but I got it back in the same condition I handed it over in. Our room was labeled as sleeps two and was booked for two yet we only had one bath towel, one hand towel and one wash cloth. No floor towel for getting out of shower. Had to call for more. I find this in convenient. Where our room was located the hallway was very quiet. But the hotel is located near a hospital and there are sirens blaring at all hours. We got used to it. It didn’t bother us. Loved that Starbucks was right across the street! We would stay again. "

"excellent service and bar "

"Loews was top notch...the front desk was very personable and informational...(treated you like you mattered at check in) My guest remarked on how well built the property was, could not hear neighbors or ppl above us (we were on 7th floor) Very clean...gym had good equipment and views. The location is very hard to beat. We parked and never used the car again because everything was walking distance. This will no doubt be my go-to hotel whenever im in Chicago."

"Excellent location, friendly staff, and outstanding pool."