Family Hotels & Resorts in Gold Coast from NZ$219

"Will stay there again. "

"We've stayed at Claridge several times over the years through a few management groups. We enjoy this hotel and the neighborhood. It has a charm about it, is up-to date, and is immaculately clean. The late evening desk staff, however, conducted themselves as if they would rather be ANYWHERE but here. I asked about registering my car but that was not done. The room was for 4 people (we had 2 children) but they provided only 2 towels. We requested more and a housekeeper promptly brought us 2 more sets. When we asked why the room was so dark (only two lamps, no overhead lighting) she came back with an additional lamp. Great service from her. They do not own the parking garage next door. It's Chicago; the cost is a ridiculous $60 for 24 hours. But hotel guests have in and out privledge if you need your car for any reason...which I did. Suffice it to say that they do not give you ANY warning that they must know when you park that you are in the hotel and need in and out so be sure you let them know and ask how to get that at check-in. Many hotels now apply an "amenities: or "resort" fee, Claridge charges $29 which includes a business center we had no intention of using, a room coffee maker and unlimited bottled water. Really. You must pay it. Then make it part of your rate! Mine was reversed by the Manager because of the parking confusion, which was kind of him to do. Everyone should express displeasure with this "Fee" so they get a message. I still like the hotel."

"Love staff very professional and helpful quiet room great job great trip "

"Loews was top notch...the front desk was very personable and informational...(treated you like you mattered at check in) My guest remarked on how well built the property was, could not hear neighbors or ppl above us (we were on 7th floor) Very clean...gym had good equipment and views. The location is very hard to beat. We parked and never used the car again because everything was walking distance. This will no doubt be my go-to hotel whenever im in Chicago."

"Excellent location, friendly staff, and outstanding pool."

"They are pet friendly and our Henry really likes the area"

"The front desk employee LJ was nothing short of exceptional! I came to this hotel after staying one night at another with concerns and she gave me nothing less than 5 star level service. I stayed in room 2901, LJ allowed me and my family to check in early and our housekeeping attendant BABY was one of a kind! I hate i didn't get her name but her personality was inviting, her customer service was 5 start and she went above and beyond to ensure our stay was nothing less than rememberable. I highly recommend this hotel to everyone and I'm excited to say I'll be revisiting this hotel soon! Thanks again for showing us top level hospitality it truly made our vacation even more magical!"

"Average hotel. Rooms are very small"

"The stay was amazing. Loved everything from top to bottom. Was even able to have an early check in as requested. "