"The location was great, city center and walkable to many restaurants and attractions. The room did have a smell but other than that was clean. Since there is no shower door the water gets everywhere."

"Communication was a little unclear."

"PROS centrally located. Even with the Tube Strike. We were able to take local buses to many tourist attractions. The staff were great. Rooms are very clean. CONS no Air Conditioning in the rooms. Even in September the window had to be opened to move the stuffy stagnant air in our hotel room. There ..."

"Enjoyed the porters - Antony is great! The outlet in the bathroom did not work which would have been appreciated. The sustainability option was used on the door for no cleaning but then staff still came in unexpectedly and didn’t love that. We would have put our belongings away had we known staff ..."

"walkable to most attraction"

"Lovely stay, quick and easy check in online. Complimentary wine and biscuits as it was our anniversary! Lovely."