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"The hotel and staff were wonderful! Our room was clean and supplied with soft towels and coffee. We loved the sauna hot tub area which you could use once a day no extra charge. We didn’t experience the massages at the spa, hopefully next visit. The breakfast was included and was delightful with a variety of dishes to choose from. The restaurant has very good food and friendly staff. We will definitely stay here again on our next visit to Oswiecim. "

"no TV in hotel"

"Hotel, staff, rooms, food…. All 10 stars. Hotel managers across the world should look at how this crew does it… everything was perfect!"

"Rolm was spacious and staff very friendly, we might return next year. "

"The only negative thing is that they only had a person working on-site less than half the time. However, they have key lock boxes for each room, give you the combination, and keep the key inside. They also include a phone number you can call if there ARE issues. With that being said... The room was incredible. Small (I don't need big), with a bet suitable for a couple. The bathroom was also small, but fully functional, with good hot water in the shower. A minor nit-pick... I do not understand the European custom of a shower with no door, so know you will be getting that. However, you get that at a GREAT DEAL of places in Europe, so that's more of a "so you are informed" than a "this is bad." Heat worked perfectly (and with it actively snowing, that was solid), and there was a shoe rack with a mat under it so your shoes could drip dry and not mess up the floor. If I ever come back to this city, I WILL be staying here again."

"Amazing hotel. Great staff. Tasty breakfast Always stay there when in Szczyrk"

"Vey nice hotel and friendly staff"

"Spacious room , warm water in pool, and lovely jacuzzi outside"

"Room was great"