6/10 Okay
Elaine, Toronto
Travelled with family, Travelled with partner
17 Feb 2024
Disliked: Staff & service, amenities
The resort looks nice in the pictures posted but when you are on the property it’s average. The buffet area’s layout is terrible for the amount of foot traffic. Keep in mind if you eat at the buffet at lunch or dinner, your bill will include a service charge. The servers won’t tell you if you leave a tip. Also if you want to go to the beach area, the staff tell you not to take the towels there because of the sand. Isn’t that the whole point of having a beach towel?? Also don’t order room service. They will send you the wrong orders, then send you the correct one when you call down but charge you for both orders. When you bring it up to the front desk’s attention… they have a group huddle with all the staff members and try to blame it on you. Asking if the signature is ours and that we signed both copies. Just a complete waste of time. I’m sure there are better resorts in goa with better service.
Elaine
Stayed 5 nights in Dec 2023