2 outdoor pools, pool loungers

Reviews of Hotel Komune and Beach Club Bali

4 out of 5
Hotel Komune and Beach Club Bali
Jalan Pantai Keramas, Keramas, Gianyar, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 293 reviews" "
Rating 8 - Good. 62 out of 293 reviews" "
Rating 6 - Okay. 15 out of 293 reviews" "
Rating 4 - Poor. 3 out of 293 reviews" "
Rating 2 - Terrible. 4 out of 293 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shannon, crowborough

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property grounds are great and very well kept. Very tranquil and private. Pool service a little slow as staff busy chatting to one another but dinner in the beachside restaurant was lovely. Booked with Expedia using VIP benefits but disappointing no room upgrade despite the room being available, check in staff indicated the “better more private rooms” but upgrade benefit blatantly ignored so worth noting this if hoping to benefit from VIP Expedia status.
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great adults pool area with healthy smoothies and drinks. Loved the beach club in the afternoons. Lovely beach area. Easy travel to Ubud for activities. Unfortunately we had 2 very selfish families around us who would let their kids go outside at 7am and run screaming around, fighting and banging on others doors while the parents went back to bed. People are so rude and spoil the relaxing. We thought 4 mornings in a row was ridiculous. Shame as everything else was fabulous.
Stayed 10 nights in Dec 2023

10/10 Excellent

Matthew David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff and beautiful setting, perfect location, great food drinks and amenities
Stayed 6 nights in Jan 2024
Response from Jerry Januar on 27 Jan 2024
Thank you for your recent stay and feedback. Look forward to welcome you again someday in the near future.

10/10 Excellent

Jin Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Jerry Januar on 27 Jan 2024
Thank you for the 5 star review.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel what it is trying to do and what it pulls off
Stayed 3 nights in Nov 2023
Response from Jerry Januar on 27 Jan 2024
Thank you for your positive feedback, look forward to welcome you again someday in the near future.

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, amenities
Sis not like stairs, no rails in pool, difficult to get in and out ofd pool
Stayed 5 nights in Dec 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Staff are amazing. Food is delicious. Great facilities.
Stayed 2 nights in Dec 2023
Response from Jerry Januar on 27 Jan 2024
Thank you for your recent stay and positive feedback. Look forward to welcome you again someday in the near future.

10/10 Excellent

Elvir, Las Vegas

Stayed 10 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Emil, West Vancouver

Stayed 1 night in Sep 2023

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on the beach! The restaurant has excellent food and drinks. You can relax by the pool while watching surfers surf huge waves and take in the views of the incredible black sands beach. We had an awesome 3 night stay.
Stayed 3 nights in Sep 2023
Response from Jerry Januar on 7 Oct 2023
Happy to hear that you were enjoying our hospitality. Look forward to welcome you again someday in the future and please do recommend us to your family and friends :)

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keramas.
Second time stay and we were able to get complimentary upgrade. Thanks team. This time of the year (dry season) it's onshore wind most of the time at Keramas, so you have to surf early. This means quite a crowded and competitive lineup in the mornings. This is not a beginners wave and not really one where you can sit on the shoulder. It can get 6-8ft and very hollow (dangerous for beginners). Also, at very low tide the wave does not break (dry reef), so it is not recommended to stay here if the tide is low in the mornings during this season (in the wet season it's not as important because the wind is offshore all day). A few disappointments: - BOTH treadmills in the gym are broken. We are marathon runners and couldn't do the training we needed to :( - They stooge you with the ++ added to the bill (service charge plus tax). This adds to the bill CONSIDERABLY, so be aware. - There is a problem with the locks on the external doors (opening out onto the swimming pool on the beachview room). If you pull the door closed firmly, the latch falls, locking you outside. This is potentially very dangerous. - When we checked in, they put us in a family room (as per our booking) for the first night, and that room had a broken aircon. Also they did not give us the 300,000 Rp room credit until we asked for it, and had to "ask the manager tomorrow" for the complimentary upgrade. We did enjoy our stay but these things could do with some attention.
Stayed 7 nights in Aug 2023
Response from Wayne L Moffat on 7 Oct 2023
Hello DanFirst of all, thank you for coming back to stay and also taking the time to review and pass on your truth. Sadly, I was on leave and did not get to meet you personally to rectify immediately, we shall round table on your feedback on room issues to make sure are rectified and is not repeated.As for the Tax and Service this is something we have to charge and pay by law, is not hidden as is noted on all and we are only carrying out as per all other businesses in Indonesia. Do hope this has not overall dampened your enthusiasm on our Hotel and should you return I would make sure is your best stay.Thanks again and all the very best to you both.

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cannot speak highly enough of everything about this resort, staff were all extremely efficient, polite and happy. Very family, exercise and heath friendly, excellent layout, great gym, lap pool, kids club. Food was great, position next to a great surfing beach, safe and quiet. Was better than a more expensive resort we moved onto.
Stayed 5 nights in Aug 2023
Response from Jerry Januar on 2 Sept 2023
Thank you for your recent stay at Hotel Komune and Beach Club Bali. We look forward to welcome you again someday in the near future.

10/10 Excellent

Pei Ling Jermaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the friendly and professional staff, always full of smiles! The food options are simply awesome and so wholesome. Love the smoothies and juices that are so good for the body. The hair creme spa was wonderful too! Would definitely want to return again!
Stayed 3 nights in Jun 2023

10/10 Excellent

SHERRY L

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property, excellent beach, wonderful people. Gorgeous waves, yummy food for everyone.
Stayed 3 nights in Apr 2023

10/10 Excellent

Dan

Travelled with family
Liked: Property conditions & facilities, room comfort
Komune @ Keramas
Fantastic resort if you are a surfer. Keramas surf break is straight in front. Relaxed vibe, full of surfers and their families between 20 and 60+ age. For the non surfer there is an excellent gym, lovely massage service and daily yoga. Kids club and babysitter service. Good prices for food and drinks just remember there is ++ added to every price, meaning everything actually costs 20% more (but it's still reasonable prices). Very friendly staff and we really can't say a bad thing about this place. We loved it and will be back for sure! NOTE: Keramas is not a beginners wave. This is not the place to go and learn to surf, it is a world class wave and there is a lot of water moving around.
Stayed 4 nights in Apr 2023
Response from Jerry Januar on 21 Apr 2023
We are delighted to hear that you were enjoying our hospitalities at Komune. Look forward to welcome you again someday in the near future.

10/10 Excellent

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Health Hub with exclusive plant based menu is excellent. The food was well made with exquisite presentation. The staff is very amicable and attentive to any request with prompt service. Enjoyed the villa very much.
Stayed 5 nights in Jan 2023
Response from Jerry Januar on 10 Feb 2023
Thank you for the feedback, we all looking forward to your return stay in the near future

6/10 Okay

Amanda Jane

Response from Jerry Januar on 8 Mar 2023
Thank you for your recent stay and look forward to have you again someday in the near future

10/10 Excellent

Clint

Stayed 1 night in Jan 2023
Response from Jerry Januar on 10 Feb 2023
Thank you for the feedback, look forward to welcome you again someday in the near future

10/10 Excellent

renzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've travelled to Bali many times and have accepted the somewhat slow service as many know BUT this place the staff are amazing had problems with wi-fi fixed straight away had another small issue Maintenace came straight away checking out and in took minutes this is a very well-oiled organization the other great thing here is the dining breakfast lunch dinner all very well priced and excellent food as there is no other real options outside of resort this is your only option but a good option, if you like surfing this is a must visit
Response from Jerry Januar on 10 Feb 2023
We are happy to hear that you have a wonderful stay with us. Look forward to having you stay again someday in the near future

10/10 Excellent

Fiona Mae

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing holiday with friendly staff great spa and food.
Response from Jerry Januar on 10 Feb 2023
Thank you for your feedback, we all happy to hear that you were enjoying your holiday with us. Look forward to have you stay again someday in the near future.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2022
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

6/10 Okay

Lloyd

Stayed 5 nights in Sep 2022
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

10/10 Excellent

Jasmin

Stayed 2 nights in Sep 2022
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property relaxing place The bed & pillows not so good
Stayed 1 night in Aug 2022
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

4/10 Poor

PURNAMA, philadelphia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a few times before covid everything was good. this time we came back stayed almost 1 month, Everything seems falling apart, rooms, restaurant, bathroom,kids play ground, towels, umbrella the are nasty. Beach club restaurant: food not that great, service is horrible, they messed up with our order almost everyday, ( even tho they know we are staying for long time, they should have remembered our order) In the positive side, the spa team are the best especially ketut. I hope the management fixing all these issues in the near future.
Stayed 23 nights in Jun 2022
Response from Wayne L Moffat on 1 Jul 2022
Thank you very much for staying Purnama and really do appreciate your valuable feedback. We are very sorry if any part of your stay and experience was not as expected and took away form your holiday. I will personally check your room to cover your comments, we are nearing 10 years so there would obviously be wear and tear but certainly not falling apart. From the maintenance side we are full time working since the Covid experience to bring all parts back up to speed. Again thank you for the kind reminder and especially the positives on the Spa. Best to you and safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Jerry Januar on 1 Jul 2022
Thank you for your feedback, we look forward to welcoming you again someday in the near future.

10/10 Excellent

Antonio Giovanni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surf and relaxing atmosphere
Stayed 12 nights in Apr 2022
Response from Jerry Januar on 12 May 2022
Thank you and look forward to your return stay :)

2/10 Terrible

Joseph, Dover

The trip did not take place because Bali is closed to foreigners
Stayed 3 nights in Aug 2021
Response from Jerry Januar on 21 Apr 2023
Hope we can see you again at Komune in the near future

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Jerry Januar on 21 Apr 2023
Thank you for your recent stay at Komune

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property it was amazing ,it was our honeymoon and it was just perfect for us we will be back xxxx
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

John, Shenzhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I arrived till I left, I was happy with my decision to stay at this resort. I stayed 9 days and never left the hotel. I realized I didn't need to, everything I wanted was right there. Great food, great service, a beautiful beach to take my morning walk on and a wonderful pool. I will return to this resort in the future and have no suggestions for them to change anything. The cleaning staff, the wait staff were what really made my stay a relaxing vacation. I would highly recommend this resort to solo travelers, families and of course surfers. Thank you
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Surfer friendly Family friendly Great food and drinks Awesome amenities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect!!!this place is awesome in every way! great place fro families or solo travellers.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the beach front villas , great to relax At and watch the waves . Food, staff and surroundings are amazing. We’ve stayed here many times and have never been disappointed
Stayed 3 nights in Dec 2019

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot believe they allow glass bottles in the pool Please change that as it is very dangerous
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool in the picture is tiny and was full of screaming kids. You couldn’t swim in the beach. If you don’t surf it was extremely boring as you need to leave hotel for experience s or par ridiculous prices. I did not enjoy my stay the room was boxy and out the back of lobby. I had nothing to do other than sit by the busy pool. Won’t be back 100%
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great landing spot in Bali - right in front of amazing Keramas surf break, incredible gym and spa, but avoids the corporate resort vibe. Appreciate everything they are doing to support local economy and respect the environment!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2019

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, really enjoyed our stay
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything beyond words . Staff so friendly and helpful and beautiful. Rooms were out standing .
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wide variety of food within the restaurants, wide variety of facilities - 2 pools, night surfing, gym, spa kids club and more. Friendly and helpful staff. Faultless.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good property was great and staff were extra special
Stayed 4 nights in Nov 2019