"Very poor response and training in the given circumstances regarding the war and safety in Dubai. The information was non existent given from the hotel. Emergency plan wasn't relayed to guests at all and they couldn't even explain it !
Then there's the mouse which was terrible all day long !!!! Worse than ever and certainly not the making of an enjoyable quiet relaxing holiday !!! What a huge disappointment that time visiting from all angles !!!!
"
"We’ve had a wonderful time at the Raffles. The Staff was incredibly helpful and welcoming - we did not have to lift a finger. The hotel kindly upgraded us to a stunning suite with views of the Palm/garden/beach. I recommend anyone the Raffles Club - we enjoyed our breakfasts and afternoon tea on the L6 terrace. We will be back soon!"