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Reviews of Mantra Geraldton

Mantra Geraldton
221 Foreshore Drive, Geraldton, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 457 reviews" "
Rating 8 - Good. 153 out of 457 reviews" "
Rating 6 - Okay. 49 out of 457 reviews" "
Rating 4 - Poor. 27 out of 457 reviews" "
Rating 2 - Terrible. 4 out of 457 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from The Mantra Team on 12 Feb 2024
Hi megan,We appreciate the review! Thank you!

8/10 Good

Denise

Business traveller
Liked: Cleanliness, amenities
Great spot lovely staff clean just very tired stained carpets and lounges not what you expect for price you pay.
Stayed 2 nights in Feb 2024
Response from The Mantra Team on 12 Feb 2024
Hi Denise,Thank you for your feedback and will be sure to share it widely. We look forward to seeing you again in the future.

10/10 Excellent

Despina Dianna

Liked: Cleanliness, property conditions & facilities
Response from The Mantra Team on 12 Feb 2024
Hi Despina,Thank you so much for your review! We look forward to meeting again

6/10 Okay

Kathy

Travelled with partner
Liked: Amenities
Good size unit but very dated and in need of a bit of TLC, definitely not worth the price. Staff were excellent, pool area very nice.
Stayed 2 nights in Dec 2023

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good property to stay at, good size and clean but maybe a little tired. Suited our needs though and would definitely stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Mantra Team on 15 Oct 2023
Dear Thomas, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

2/10 Terrible

aki

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was dirty, the exhaust was not working, and the wifi needed to sign-up as member and called the front desk to get the wifi access code. Mould in the showers and the spa was very dirty
Stayed 2 nights in Oct 2023
Response from AJ on 12 Oct 2023
Dear Guest, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. warmest regards Mantradearly apologise

4/10 Poor

Tina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was dirty mould in the showers and the spa was very dirty
Stayed 2 nights in Sep 2023
Response from The Mantra Team on 15 Oct 2023
Dear Tina, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 Excellent

william

Stayed 2 nights in Aug 2023
Response from The Mantra Team on 15 Oct 2023
Dear William, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Mantra Team on 15 Oct 2023
Dear Elaine, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

4/10 Poor

Angela M

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room 33 was unclean; had only been wiped over & not thoroughly cleaned. Bathrooms/toilets require a thorough scrub, including tiles on walls. Kitchen is very basic, not even a chopping knife to be found. The washing machine was mouldy in the seal. The elevator smelt terribly.
Stayed 3 nights in Aug 2023
Response from Aj on 12 Oct 2023
Dear Guest, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for youwarmest regards Mantradearly sorry about your result in stay, we do appreciate the feedback.

10/10 Excellent

Emma

Stayed 1 night in Aug 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

6/10 Okay

Andrea, Ocean Reef

Business traveller
Too noisy with large groups of familes surrounding our rooms.
Stayed 2 nights in Jul 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

4/10 Poor

Joyce, Belmont

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It advertises that it has a restaurant but there is no restaurant The hotel is old and run down. The parking is not safe. We would never stay there again
Stayed 1 night in Jun 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 Excellent

Xiran

Stayed 1 night in Jun 2023
Response from The Mantra team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 Good

Leonard

Stayed 1 night in May 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

6/10 Okay

Kate

Travelled with family
Disliked: Property conditions & facilities
Position is fantastic beautiful views and water activity but apartments are tired, carpets in lounge stained, tiles in bathrooms need attention. Flywire broken on sliding door, wind out window rusted into closed position. Problem with booking charging fortunately very helpful reception staff managed to rectify fairly quickly.
Stayed 4 nights in Apr 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities, property conditions & facilities
Very convenient to everything, walking distance was a plus
Stayed 2 nights in Apr 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool is great, apartment was good size, very clean and comfortable.
Stayed 1 night in Apr 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walking distance to everything, everything you needed in the apartment, great facilities.
Stayed 4 nights in Apr 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

8/10 Good

Chan

Stayed 2 nights in Apr 2023
Response from The Mantra Team on 15 Oct 2023
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel clean and tidy apartment with the best ocean views of geraldton
Stayed 1 night in Jan 2023

4/10 Poor

xuwei

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Lee-Ann

Stayed 3 nights in Jan 2023

4/10 Poor

xuwei

Travelled with family and small children
Disliked: Property conditions & facilities
Good size apartment and great location. However the facilities are a bit old for 2beds apartment. Short of remote control for the garage door so we have to drag all our luggage to the apartment, the air con LCD screen stays on all the time and very bright during the night. Have to cover it using the cardboard… definitely not the same level as other Mantra
Stayed 2 nights in Jan 2023

10/10 Excellent

Chen-Tien

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good location, fair price

10/10 Excellent

Kho Kok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful seafront and park nearby. Convenient to shopping, groceries and dining choices.

4/10 Poor

Hui

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This property is with excellent ocean view. But actually we were disappointed there was no any bath towels change, no any room cleaning during 3-night stay. Not acceptable.

10/10 Excellent

Kho Kok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious waterfront hotel accommodation. There is gourmet dining restaurant (Skeetas Restaurant) at it premises and many dining options nearby. Close proximity to shopping street too.

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2022

8/10 Good

David

Stayed 1 night in Nov 2022

8/10 Good

Linda

Stayed 1 night in Nov 2022

10/10 Excellent

Matt

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Very clean environment, comfortable furniture and well equip kitchen
Stayed 1 night in Oct 2022

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wifi not working, on tv or for own laptop's. Otherwise excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

THINH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Marita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well priced and safe
Stayed 2 nights in Aug 2022

8/10 Good

Damon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Mikyong

Stayed 1 night in Jul 2022
Response from GM on 6 Jul 2022
Thank you so much for your wonderful review! We hope to see you again soon.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, room comfort
great accommodation unit - great view -layout good
Excellent accommodation overlooking marina. Restaurant below is good ( a little pricey) as well.
Stayed 1 night in Jun 2022
Response from GM on 20 Jun 2022
Dear David, Thank you for your great review of Mantra Geraldton! We are so glad you enjoyed your stay and hope to see you again soon. Regards, Winston Angus General Manager

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from GM on 20 Jun 2022
Dear Matt, Thank you for your great review of Mantra Geraldton! We are so glad you enjoyed your stay and hope to see you again soon. Regards, Winston Angus General Manager

8/10 Good

hiren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness, parking all excellent except the elevator. Our apartment was next to elevator and our front door was shaking every time someone was using the elevator. The noise was so much that we couldn’t sleep. Everything else 5 out 5.
Stayed 5 nights in Apr 2022
Response from Winston on 3 May 2022
Hi Hiren, Thank you for your feedback, we haven't had any feedback on elevator noise before so will investigate. We are glad you enjoyed everything else Warm Regards, Winston Angus General MAnager

4/10 Poor

Suzie

Stayed 1 night in Apr 2022

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was very good no complaints.
Stayed 1 night in Mar 2022
Response from Winston on 15 Mar 2022
Hi Geoffrey, Thank you for your 5/5 review! we are so glad you enjoyed your stay, We hope to see you again soon Warm Regards Winston Angus General Manager

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient to town centre. Good facilities
Stayed 1 night in Jan 2022
Response from Winston on 3 Feb 2022
Hi Katherine, Thank you for your feedback! So glad you enjoyed yourself, Look forward to welcoming you in the future. Warm Regards, Winston Angus

10/10 Excellent

Tertius

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and secure. Close to the best restaurant and other shops.
Stayed 1 night in Jan 2022
Response from Winston on 21 Jan 2022
Hi Teritus, Thank you for your kind words, we are glad you enjoyed your stay, We look forward to welcoming you back to the hotel very soon. Warm Regards, Winston Angus General Manager