View from property

Reviews of Riverstone House

3.5 out of 5
Riverstone House
91 Pye Road, The Downs, RD 21, Geraldine Downs, Canterbury

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 44 reviews" "
Rating 8 - Good. 4 out of 44 reviews" "
Rating 6 - Okay. 1 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ken and Jenny were outstanding hosts, nothing was a problem. The garden is lovely and we loved coming back in the afternoon, sitting outside overlooking the lovely garden and enjoying the bird song with a glass of wine. There was fresh milk in the fridge with various drink options so if you didnt want wine you were covered.
Stayed 3 nights in Mar 2024
Response from Jenny on 22 Mar 2024
Thank you both for staying with us. It was a lovely pleasure to have you stay in our home. Enjoy your time at the air show and don't forget to take that doggy bag :)

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely B & B run by a warm and friendly couple. Their home and grounds sit on five acres of stunning gardens. The room is upstairs in their home with an airy full bathroom. There's a bar fridge stocked with water and milk (for coffee). Coffee, teas, and hot drinks are in the room as well as an iron and board should you need them. We didn't use the TV and the WiFi was very good. Our hosts offered a lovely breakfast with fresh fruit, hot drinks, cereals, toast, and homemade jams. Since we're vegan, we don't know the other breakfast options that are available. This place was a lovely discovery on the drive to Christchurch from the West Coast. Thanks, Jennie and Ken!
Response from Jenny on 17 Feb 2024
Thank you both so much for this lovely review. It is greatly appreciated :) We really did enjoy your company and if ever back this way would love to catch up again. Kind regards Jenny

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at The Riverstone House. Ken and Jenny are excellent friendly hosts. The room was wonderful and the grounds and gardens are beautifully maintained. Breakfast was cooked to order. Great value!
Stayed 1 night in Feb 2024
Response from JJ on 3 Feb 2024
Thank you so very much for your very kind review. It was a pleasure having you stay in our home. Regards Jenny

10/10 Excellent

Heather

Stayed 2 nights in Jan 2024
Response from Jenny on 15 Jan 2024
Many thanks for your very kind review. This is greatly appreciated. We look forward to seeing you both again. Regards Jenny

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jenny on 15 Jan 2024
Many thanks for your very kind review. This is greatly appreciated. Regards Jenny

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
An extremely friendly welcome and very comfortable room, this was our first night in New Zealand and got our holiday off to an excellent start. The location is blissfully quiet and only a short drive to good restaurants in Geraldine. No hesitation in highly recommending.
Stayed 1 night in May 2023

10/10 Excellent

Raymond

Liked: Staff & service, amenities, property conditions & facilities
Hosts are delightful, go above and beyond to make one's stay comfortable and engaging!
Stayed 1 night in Mar 2023
Response from Jenny on 10 Mar 2023
Many thanks for your kind review. I hope your accommodations in Tekapo was booked correctly and I didn't make a mistake with the day :). Good lucy with your trip and maybe see one of your planes flying in NZ one day soon. Regards Jenny

10/10 Excellent

Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was lovely and quiet.
Stayed 2 nights in Nov 2021
Response from Jenny on 7 Dec 2021
Many thanks for your very kind review. Kind regards Jenny and Ken, Riverstone House

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spotlessly clean. very friendly hosts who went out of their way to make our stay so enjoyable and memorable. beautiful, peaceful gardens. superb experience
Stayed 1 night in Apr 2021
Response from Jj on 4 May 2021
Thank you for the very kind review. So pleased you enjoyed your stay with us. Kind Regards Jenny and Ken

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geraldine Gem
Excellent property, wonderfully run by Jenny and Ken. Room and breakfast outstanding. Would recommend highly. Hosts very friendly and welcoming.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting...unique lodge
Stayed 1 night in Mar 2021
Response from JJ on 6 Apr 2021
Thank you for your kind review. We are pleased you enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from jj on 17 Feb 2021
Thank you for your very kind review. It is greatly appreciated. Regard Jenny and Ken

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abundant bird life.
Friendly welcoming hosts with lots of local knowledge. Great cooked breakfast each morning. Beautiful room, lovely gardens and abundant bird life makes this a great location. We would definitely stay again.
Stayed 2 nights in Nov 2020
Response from Jenny on 11 Nov 2020
Thank you so much for staying with us. We are pleased you enjoyed your time at Riverstone House. Regards Jenny and Ken

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hosts, beautiful garden setting, comfortable room, delicious breakfast.
Stayed 1 night in Mar 2020
Response from Jenny on 16 Mar 2020
Thank you very much for your kind review. We wish you safe travels back to your home country. Hopefully one day it will be safe for you to return. Regards Jenny

10/10 Excellent

Jill, Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real friendly welcome . Beautiful home & grounds. Exceptionally comfy bed. Great breakfast. Would highly recommend.
Stayed 1 night in Jan 2020
Response from Jenny on 8 Jan 2020
Thank you Jill for your very kind review as this is greatly appreciated. Regards Jenny and Ken

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Cute little B&B with nice grounds to stroll and a number of happy animals to join your walk about. The proprietor was kind, helpful, and easy going.
Stayed 1 night in Dec 2019
Response from Jenny on 6 Jan 2020
Many thanks for your very kind review as this is appreciated. Regards Jenny and Ken

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and well appointed B&B. Ken and Jenny were delightful and very accommodating. The room was super clean and updated. Breakfast was delicious. Perfect location to do day trips to Mount Cook, Raika Gorge, and Hakatere. Excellent hiking opportunities nearby.
Stayed 3 nights in Nov 2019
Response from Jenny on 24 Nov 2019
Thank you so much for the very kind review. It is greatly appreciated. We both hope you enjoy the rest of your time in NZ and particularly the South Island :) Regards Jenny

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay with Jenny and Ken. The room was comfortable and wepl appointed. We loved how it looked onto their beautiful gardens. We’d definitely recommend staying at Riverstone House.
Stayed 2 nights in Oct 2019
Response from Jenny on 30 Oct 2019
Thank you for your very kind review. We are so very pleased you enjoyed your time with us. Save trip home. Regards Jenny

8/10 Good

J L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jenny on 5 Sept 2019
Thank you for taking the time for your favourable review. This is appreciated. Regards Jenny

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Met by two adorable British Blue shorthair cats who made us feel very welcome. The hosts were efficient and the room was clean. Extremely comfortable bed which meant we fell asleep within minutes of our heads touching the pillow. TV very easy to use. Lovely breakfast.
Stayed 1 night in Aug 2019
Response from Jenny on 3 Sept 2019
Many thanks for your very kind review. This is greatly appreciated. Very pleased you enjoyed having the cats under your feet :) Regards Jenny

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, one of if not the best.
Extremely pleased with Everything and Everybody with our stay at the BB. Seriously great stay, great bed, great shower, great facilities ,great people and a great breakfast oh yes also a very peaceful spit with some great views.
Stayed 1 night in Aug 2019
Response from Jenny on 19 Aug 2019
Hi Peter. Many thanks for your very kind review. It is greatly appreciated. We are both so pleased you enjoyed your time with us. Kind regards Jenny

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,lovely property. Very comfortable. Would stay again.
Stayed 1 night in Aug 2019
Response from Jennt on 14 Aug 2019
Thank you for your review as it is greatly appreciated and we look forward to your return visit. Kind regards Jenny

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2019
Response from Jenny on 14 Aug 2019
Thank you for your greatly appreciated review. We are so pleased you enjoyed your time with us and hope that one day you will return. Safe travels. Regards Jenny

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful. Enjoyed petting their two cats, Misty and Cocoa
Stayed 1 night in Mar 2019
Response from Jenny on 3 Apr 2019
Many thanks for your kind review. Misty and cocoa are doing well. Regards Jenny

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
fantastic home and hosts
Stayed 1 night in Mar 2019
Response from Jenny on 3 Apr 2019
Thank you for your very kind review. We are pleased you chose to stay with us. Hope you had a safe enjoyable trip home. Regards Jenny

10/10 Excellent

Jan-Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jenny on 19 Mar 2019
Thank you for your review. It is appreciated. Regards Jenny and Ken

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply First Class
First class, both my wife and I really enjoyed our stay and highly recommend Riverstone House. Ken has done such a lot to the garden that the photo you see on the website does not do it justice. Jenny and Ken were very helpful and made us feel welcome, they also have 2 beautiful cats. If we ever come back to the South Island I would not hesitate to re-book for a few days and would highly recommend it to family and friends.
Stayed 1 night in Mar 2019
Response from Jenny on 19 Mar 2019
Thank you for your very kind review. I think this is the best review we have ever had and it is greatly appreciated. We look forward to your next visit. Kind regards Jenny and Ken

10/10 Excellent

Richard, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic B&B, They will also do dinner which was fantastic. Its a in very quite country location only minutes from downtown
Stayed 1 night in Nov 2018
Response from jj on 17 Dec 2018
Thank you Richard. Very please you enjoyed your time with us and hope to see you down our way again. Regards Jenny

10/10 Excellent

Anne, Greendale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people, lovely place to stay. Our room and the facilities were everything that we needed. Quiet and relaxing and gorgeous cats.
Stayed 2 nights in Oct 2018
Response from JJ on 14 Nov 2018
Hi Anne, Many thanks for your very kind review. It is greatly appreciated and we are pleased you liked our cats . Regards Jenny

10/10 Excellent

Barbara, Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Riverstone House on the first night of our New Zealand holiday and it was a wonderful start to our adventure. Owners Jenny & Ken could not have been more welcoming and helpful. Ken’s garden is an absolute joy, the property is spotlessly clean - our room and en-suite bathroom ticked every box making our stay comfortable and most enjoyable. We set off the next day after a beautiful breakfast feeling happy rested and well cared for. I wouldn’t hesitate to recommend this property.
Stayed 1 night in Oct 2018
Response from JJ on 14 Nov 2018
Hi Barbara, We are very please you enjoyed your stay with us and hope that the rest of your holiday was just as enjoyable. Safe travels. Again thank you. Kind regards Jenny

10/10 Excellent

JacnBill Bill, Victoria Oz.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great hosts. Cannot be faulted. A timely stop from. Heist church on the way to Wanaka
Stayed 1 night in Apr 2018
Response from Jenny on 25 Apr 2018
Sorry for the very late response to your review. (our Aussie holiday to be at our granddaughter birthday was lovely) Many thanks for your very kind review. It was a pleasure having you stay with us. Regards Jenny and Ken

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A homely place.
A lovely family home that hosts guests. Not to be confused with a hotel. You will meet the hosts and have breakfast in the shared family room. A good spot to stay if you want to meet some locals. Not the best for business people driving through. I felt the price is questionable at $170.00 (Small room). This place is off the main track, not near many attractions.
Stayed 1 night in Mar 2018
Response from Jenny on 28 Mar 2018
Geraldine is a small country town which is an ideal distance over night stop from Christchurch airport to your destination, usually Queenstown and or Lake Tekapo which has limited accommodation. We are approx 5 minutes drive to the centre of Geraldine. We offer 2 sizes of suites one smaller or a large 2 room suite / floor.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jenny on 26 Mar 2018
Many thanks for your score as it is greatly appreciated. Hope you had a good trip home.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely house very friendly people, couldn’t do enough for us.
Stayed 1 night in Mar 2018
Response from Jenny on 20 Mar 2018
Hi David. Many thanks for your kind review. It is greatly appreciated. We hope you continue to enjoy your holiday. Regards Jenny

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Regards Jenny on 27 Feb 2018
Many thanks for your review. Greatly appreciated and we hope you will visit again.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Regards Jenny on 27 Feb 2018
Thank you for taking the time in putting in a review for us. It is greatly appreciated. safe trip home.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
MISLED
When I booked this, here is the information I received: "There i no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Room Suite, Ground Floor Room Requests 1 Queen Bed Non-smoking room Free breakfast, free parking, free wireless internet." I had assumed this was a small hotel. In fact this is a bed and breakfast - we were in a bedroom with bathroom in the same house as the owner and I believe that may be the only room he books out. There was a TV for use, but no cable that would allow watching of the Olympics. They had a TV in their den and we were invited to watch with them - we are very private people and this did to suit us at all. We wanted to leave early in the morning and the owner was not happy about meeting our request for a 7 a.m. breakfast. He did serve us cold cereal and a piece of toast the next morning. We would not have booked this if we had known it was a B&B - we wanted a small hotel/motel with a private room - not one in someone's home.
Stayed 1 night in Feb 2018
Response from Jenny on 14 Feb 2018
Not a lot we can say but we do advertise ourselves as a B & B. Our home is not small (3 levels) on 3 acres or land. We sleep on a separate floor to guests as would any staff in a small hotel. Our breakfast are from 7.30am as stated on booking sites and breakfasts can be as little or a large as guests request. (self service). Breakfast is included and we do have free parking and free internet which many hotels do charge for. Again we are not a hotel but a Bed and Breakfast as we advertise.

10/10 Excellent

Jo, Yorkshire, Enhland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful tranquillity
Wonderful gardens. Ken and Jenny were excellent hosts. The room was clean and well presented. Excellent.
Stayed 1 night in Feb 2018
Response from Jenny on 10 Feb 2018
Many thanks for your kind review. We are very glad you enjoyed your time with us in Geraldine :) Regards Jenny

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Jenny on 16 Jan 2018
Many thanks for your very kind review. We are please and delighted you enjoyed your time with us. Again thank you for taking in feedback. Regards Jenny

10/10 Excellent

Anna, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and bathroom in a beautiful house
Nice room and bathroom in a beautiful house, Jenny was very kind, and breakfast was great.
Stayed 1 night in Dec 2017
Response from Jenny on 3 Jan 2018
Anna thank you for your review as it is greatly appreciated. We did enjoy having you stay in our home even if it was for a short time. Take care. Regard Jenny

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location and comfortable bed.
Easy location and comfortable bed. It's a homestay type of accommodation.
Stayed 1 night in Dec 2017
Response from Jenny on 3 Jan 2018
Thank you for staying with us. We are please you enjoyed your time at our home. We also appreciate you taking the time to right a review. Take care Regards Jenny

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate boutique b&b
Ken and Jenny welcomed us into their home. This boutique b&b had undergone a modern refurbishment and was tastefully decorated and furnished. The ground floor room we occupied was extremely comfortable and quiet and overlooked a beautiful garden. We would highly recommend this b&b and were sorry to only stay for only one night.
Stayed 1 night in Nov 2017
Response from Jenny on 8 Dec 2017
Hello Again. Thank you for your very find words. We are so pleased you enjoyed your time with us in Geraldine. We also enjoyed your company and hope when back our way you will visit again. Take care and have a lovely Christmas and safe New Year.

10/10 Excellent

kyungok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 깨끗하며 세심한 배려가 돋보이는 정원이 아름답고 주인부부가 아주 친절한 집이었음.
Stayed 1 night in Jan 2019
Response from Jenny on 18 Jan 2019
Thank you for your kind review. It is greatly appreciated.

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適で人の良さが出ていました。
Stayed 2 nights in Dec 2018
Response from Jenny on 15 Jan 2019
Thank you for your kind review. It is greatly appreciated